Crowne Plaza Jacksonville-Riverfront

Hotel Front Desk: 1-904-3988800

Hotel Fax: 1-904-3989170

Hotel Email:

Check In: 4:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

Jacksonville International Airport (JAX)

- Distance from hotel: 15 MI/ 24.14 KM North l

- Exiting the airport follow signs to I-95 South Heading SOUTH on I-95, cross the Fuller Warren Bridge RIGHT lane- EXIT SAN MARCO BLVD 350B LEFT at SECOND traffic light north. STRAIGHT to roundabout Museum Circle. RIGHT and hotel is 0.25 mi on the left.

Craig Municipal Field (CRG)

- Distance from hotel: 17 MI/ 27.36 KM West l

- west on Craig Blvd. toward St. John's Bluff Road N. Left at St. John's Bluff Road N right at Atlantic Blvd. Continue onto Arlington Expressway Left at FL-5/North Main Street right at S. Main Street left at Museum Circle Continue on Riverplace Blvd.


- Distance from hotel: 6.1 MI/ 9.82 KM East

- Right on Riverplace Blvd toward Main St S. Turn right to merge onto US-1 N/US-90 W. Turn left at E Beaver St.Turn right at Myrtle Ave N.Turn left at the 1st cross street onto Kings Rd. Slight right at New Kings Rd.Turn left at Clifford Ln


Skyway Express-Riverplace Station

- Distance from hotel: 0.01 MI/ 0.02 KM North

- Within Walking Distance

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- Car Parking Available

- Self-Parking Fee: 10.00 USD

- Valet Parking Available

- Valet Parking Fee: 18.00 USD

- Self parking available for $10.00 per vehicle per night. All spaces are located under the hotel in a covered parking lot. Valet parking available for $18.00 per vehicle per night. If you are traveling with a group or convention, parking rates may vary.

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Hotel Highlights

IHG's downtown Jacksonville property, located on the Riverwalk. Close to Everbank Field, Jacksonville Landing, downtown business district. 2 onsite restaurants and lounges. Outdoor pool. Free WiFi.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 624 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Dirty Room


May 29, 2015

Our bath tub had a ring around it. The shower door had mold. Sheet felt like paper or heavily starched. Elevators were not working. No a good place to stay.

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my stay


May 29, 2015


Most all was very good. Room service was poor. No trays to eat on had to sit on the bed and hold plate in our laps. Food was excellent but had no silverware. Room was very nice and beds very comfortable. We thought we would sit out on the balcony an have cocktails and enjoy the sunset but no chairs on any of the balconies.the staff at the front desk and all of the valets were excellent, cheerful and helpful. The stay was nice except for the things mentioned above.

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The best thing at this hotel is the view


May 28, 2015

You could stay at a less well known hotel and get better quality for the amount of money spent. Aside from the view I have nothing good to slay about this hotel. Unless you get a suite you wont get a microwave or refrigerator. And if you do go somewhere to eat and bring left overs don't expect the staff to warm it up for you because "its not company policy". At this level of hotel you would expect these amenities in your room but I would have been satisfied with a microwave in the lobby. Instead I was referred to a gas station down the road to go and warm my food! I mean really! The sheets are paper thin.

The good news is they seemed to be remodeling so maybe your experience won't be as bad as mine.

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Great Service


May 28, 2015


From the time that I walked into the Crowne Plaza, front desk greeting was very pleasant and with a smile. Love the back-drop behind front desk, the silver/bronze sparkling flower decor, love them! The service we (Imes Family Reunion) received was just wonderful the entire weekend! A special shout out to Harold... thank you for your smile, kind words and helpfulness. Thanks to the chef for our Banquet Dinner, fantastic food, enjoyed it very much! Also, thanks to Ms. Millie and Jesus for attending to our needs with warm hearts and a smile. Thank you Crowne Plaza for your great Southern Hospitality.

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