Crowne Plaza Jacksonville-Riverfront

Hotel Front Desk: 1-904-3988800

Hotel Fax: 1-904-3989170

Hotel Email:

Check In: 4:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

Jacksonville International Airport (JAX)

- Distance from hotel: 15 MI/ 24.14 KM North l

- Exiting the airport follow signs to I-95 South Heading SOUTH on I-95, cross the Fuller Warren Bridge RIGHT lane- EXIT SAN MARCO BLVD 350B LEFT at SECOND traffic light north. STRAIGHT to roundabout Museum Circle. RIGHT and hotel is 0.25 mi on the left.

Craig Municipal Field (CRG)

- Distance from hotel: 17 MI/ 27.36 KM West l

- west on Craig Blvd. toward St. John's Bluff Road N. Left at St. John's Bluff Road N right at Atlantic Blvd. Continue onto Arlington Expressway Left at FL-5/North Main Street right at S. Main Street left at Museum Circle Continue on Riverplace Blvd.


- Distance from hotel: 6.1 MI/ 9.82 KM East

- Right on Riverplace Blvd toward Main St S. Turn right to merge onto US-1 N/US-90 W. Turn left at E Beaver St.Turn right at Myrtle Ave N.Turn left at the 1st cross street onto Kings Rd. Slight right at New Kings Rd.Turn left at Clifford Ln


Skyway Express-Riverplace Station

- Distance from hotel: 0.01 MI/ 0.02 KM North

- Within Walking Distance

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- Car Parking Available

- Self-Parking Fee: 10.00 USD

- Valet Parking Available

- Valet Parking Fee: 18.00 USD

- Self parking available for $10.00 per vehicle per night. All spaces are located under the hotel in a covered parking lot. Valet parking available for $18.00 per vehicle per night. If you are traveling with a group or convention, parking rates may vary.

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Hotel Highlights

IHG's downtown Jacksonville property, located on the Riverwalk. Close to Everbank Field, Jacksonville Landing, downtown business district. 2 onsite restaurants and lounges. Outdoor pool. Free WiFi.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 481 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

More counter space in bathrooms please.


December 13, 2014


Beautiful river view. Older rooms. Bathrooms need hand towel bar and more storage for toiletries. Could use chairs on balcony. Tubs are stained and old looking.
Crown plaza should contribute to boat show and fireworks.

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Renovations unfinished in room 710?


December 13, 2014

My biggest disappointment was the bathroom. It appeared to have been recently redone, but the task wasn't completed. The bathroom was large, but virtually empty. There was no towel rack, no vanity or counter top on which to place toiletries (the glass shelf above the toilet doesn't count: that's for the Kleenex). This would be a big problem for a couple having to share the bathroom; even for only one person if they were female. The generous bathroom size implies room was made for additional furniture/shelves and such. The wall opposite the door had a mid-height wall electrical outlet...for what? It would've made sense if that area had a vanity and mirror, but it didn't. The sink and mirror were located immediately next to the wall on the right. Being right-handed, that proximity forced me to alter my brushing stroke to keep from banging my right elbow against the wall as I brushed my teeth; if I were taller and I had longer arms, it would've been even more of an issue. The shower enclosure didn't have integral provisions in its structure to accommodate soap, shampoo or other toiletries; instead it had a small dinky (cheap) chromed wire grill, through which the soap could fall, stuck in a corner like it was an afterthought.
My other complaint is that when I tried to view the TV channel I wanted, using the channel guide provided, it wasn't available. This was the case with several channels I tried to view. If the room's TV channel info card implies a particular channel is available by virtue of its being listed, then the channel should be available; if it isn't, for whatever reason (no longer part of the subscription?), remove it from the station guide.

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Nice Visit


December 12, 2014


I would like to commend Karen on her wonderful hospitality and making sure all of our group's needs were completely covered. She did a fabulous job!

Also want to call out Melendy and Princess who were so pleasant and helpful at check-in; as well as the lovely woman who helped at check-out.

Great staff! Thank you!

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Very Disappointed


December 12, 2014

The room appeared nice, right up until we discovered just how thin the walls were. You could hear everything from rooms on both sides and the elevators. In addition, the water pipes clanked all night. The bathroom had a very small sink and no counter at all, so there was no room for toiletries anywhere in the bathroom. After a sleepless night, we went to the cafe for a simple breakfast of cereal, english muffin and bacon. The bacon was served in a pool of grease and the milk was 2 days expired and sour. The server replaced the milk and one of the two small boxes of cereal. For this lovely breakfast we were charged nearly $15. There was also a fire alarm, which I understand happens, however the fire system speaker in our room gave nothing but static so you could not hear any directions or updates. It was only by asking people in the halls that we even knew what was going on. All in all, an extremely unhappy stay and I would not recommend this facility to anyone.

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