Crowne Plaza Jacksonville-Riverfront

Hotel Front Desk: 1-904-3988800

Hotel Fax: 1-904-3989170

Hotel Email:

Check In: 4:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

Jacksonville International Airport (JAX)

- Distance from hotel: 15 MI/ 24.14 KM North l

- Exiting the airport follow signs to I-95 South Heading SOUTH on I-95, cross the Fuller Warren Bridge RIGHT lane- EXIT SAN MARCO BLVD 350B LEFT at SECOND traffic light north. STRAIGHT to roundabout Museum Circle. RIGHT and hotel is 0.25 mi on the left.

Craig Municipal Field (CRG)

- Distance from hotel: 17 MI/ 27.36 KM West l

- west on Craig Blvd. toward St. John's Bluff Road N. Left at St. John's Bluff Road N right at Atlantic Blvd. Continue onto Arlington Expressway Left at FL-5/North Main Street right at S. Main Street left at Museum Circle Continue on Riverplace Blvd.


- Distance from hotel: 6.1 MI/ 9.82 KM East

- Right on Riverplace Blvd toward Main St S. Turn right to merge onto US-1 N/US-90 W. Turn left at E Beaver St.Turn right at Myrtle Ave N.Turn left at the 1st cross street onto Kings Rd. Slight right at New Kings Rd.Turn left at Clifford Ln


Skyway Express-Riverplace Station

- Distance from hotel: 0.01 MI/ 0.02 KM North

- Within Walking Distance

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- Car Parking Available

- Self-Parking Fee: 10.00 USD

- Valet Parking Available

- Valet Parking Fee: 18.00 USD

- Self parking available for $10.00 per vehicle per night. All spaces are located under the hotel in a covered parking lot. Valet parking available for $18.00 per vehicle per night. If you are traveling with a group or convention, parking rates may vary.

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Hotel Highlights

IHG's downtown Jacksonville property, located on the Riverwalk. Close to Everbank Field, Jacksonville Landing, downtown business district. 2 onsite restaurants and lounges. Outdoor pool. Free WiFi.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 590 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Comfortable stay


April 24, 2015

Had excellent service with maid service, clean rooms, dinning area clean and excellent food, bell hop prompt service, ambience of hotel was awesome,!

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Personal Attention by Staff


April 23, 2015


Took my wife to CP Jax last weekend to celebrate our 45th wedding anniversary. Set up the stay on short-notice through the usual IHG 800# network with very acceptable reservation service (a bit clinical and unremarkable though). The stay, however, and the support of the staff at the Jax facility was outstanding (wonderful extra effort by Jordan at the front desk). Ate at the Ruth's Chris Steakhouse in the hotel and had the typically RCS outstanding meal with really remarkable table service by Dustin. Initial reservation set up was a bit rough due to some RCS hostesses that made a poor first impression on the phone (perfunctory responses to specific inquiries#. Jordan at the front desk later worked the magic to do what the RCS hostesses didn't and the rest of the dining experience was a 10 out of 10. The staff arranged for a nice complimentary wine and cheese basket to be delivered to our room in honor of our special event, which was a really nice #and well-appreciated!) gesture. I asked for and received an upper level room with a river view and couldn't have been more pleased with what we got. My wife and I had a memorable stay thanks to the personal touch shown by Jordan and the other fine folks of the Jax CP staff. Seeing Jax from the Southbank at night looking across the river to the downtown area is a special view. The whole stay exceeded our expectations. I am a corporate pilot and stay in many, many hotels so I know a good experience when I see it. Thanks. MW

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Comfortable Bed and chairs and the staff was wonderful


April 22, 2015


The staff was able to accommodate my needs as well as the needs of our meeting attendees. The food was good and the bartender and wait staff in the kitchen were very good. Thank you for a great experience.

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Great staff and renovations


April 22, 2015


Nice renovated rooms with balconies. Great staff at check in. Excellent location downtown. The rooms really need new sliding glass doors though. The 30 year old doors take away from the recent renovations. Need furniture on the balconies as well. American Grill has good food at okay prices. Service is a little on the slow side but not too bad. Staff was very friendly so slow service okay. I love the location of this property and this is the only place I stay when in Jacksonville.

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