Rated 1.0 out of 5.0 by rhiya The room was good but bad service,and as pcr member i wasn't greated as pcr member
Upon check in as pcr member, they didn't greated me as a member, di didn't get a welcome fruit or something that make me feel as a member.What a very bad thing is in swimming pool area, there are something that make uncomfortable is the smell (CAT FECES) and when i look around yes there are cat at surrounding area.PLEASE BE NOTE for that.
June 9, 2013
Rated 4.0 out of 5.0 by Toshio Total atmosphere and the entire comfortable
I like crown Plaze and always wishing to stay in Crown Plaze as much as possible whenever I have a chance.
May 24, 2013
Rated 4.0 out of 5.0 by Jumplyn21 Great service provided
Called in house service enquiring about ironing board for use.
They surprised me by saying that they can provide the ironing for me (2pcs) even at 11pm. Was grateful for the good service as I required the clothes early next morning.
May 16, 2013
Rated 3.0 out of 5.0 by Hernan Typical Crowne Plaza
Crowne Plaza brand is medium level hotel in IGH. I have seen outstanding Crowne Plaza and also seen subpar Crowne Plaza around the world. This one is OK. Staff are friendly and respond to guest requests efficiently. However, apparently lack of enthusiasm is shown everywhere. I think that has much to do with the training and management of the entire chain. I expect this and am not disappointed.
I stayed here from time to time and watching the room rates gradually inching up over the years. The hotel is no longer a bargain any more, but I do get my money worth.
Be aware the hotel restaurant can be operated by outside vender under concession. Hotel have no control of the quality and services of these restaurants. I was price gouged once. You can avoid the problem by being twice careful.
May 14, 2013
Rated 3.0 out of 5.0 by Yahya2013 Needs and urgent maintenance
Convenience loaction beside Plaza Semanggi, the hotel sutff were good & polite in general
April 21, 2013
Rated 4.0 out of 5.0 by Derek Glad with service but disappointed with room
I stayed in Crowne Plaza Jakarta after a 4months break and hoping that the room had improved but disappointed that it remain the same conditions.
Service of the staffs, i am glad that remain high and attentive to my needs.
Please change the dinosaur TV set for once...
April 2, 2013
Rated 4.0 out of 5.0 by SYlee0801 Room
The hotel is in general good but the bed, TV, sofa and room in general are somewhat old...
Comparing other hotels in Jakarta which I also stayed recently, they have new sofa, TV, bed...
Please consider to renew TV, bed, toilet towels, linen...to new ones for better atmosphere.
February 25, 2013
Rated 2.0 out of 5.0 by Wijaya78 the room look tired and need to be upgraded
i have no doubt to stay any hotel under ICS group, staff and service is excellent. the only thing that i concern is the room is tired and TV is still using dinosaur model (tube tv). The facilities such as swimming pool also needs to be improved.
February 16, 2013