Crowne Plaza Jakarta

Hotel Front Desk: 62-21-5268833

Hotel Fax: 62-21-5268832

Hotel Email:

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Soekarno Hatta International Airport (CGK)

- Distance from hotel: 18.64 MI/ 30 KM East l

- Please take Prof Sedyatmo toll way which is connected to inner city toll way heading toward city center and get off at Semanggi Interchange Exit

sudirma station
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- Car Parking Available

- Complimentary Daily Self-Parking

- Self-Parking Fee: 0.30 USD

- Valet Parking Available

- Valet Parking Fee: 3.00 USD

- Parking area is located in hotel's basement. It is managed and operated by Secure Parking, a 3rd party company. Parking fee is Rp. 4,000/hour/car. Parking area is on 24 hours CCTV surveillance system

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Hotel Highlights

Book a Club Room or Suite at Crowne Plaza Jakarta and enjoy access to the Club Lounge, a luxurious and private place to unwind or do business. Network over complimentary breakfast and cocktails, or prepare for the day with wireless Internet, a Business Centre and meeting rooms.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 136 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars



30 April 2015



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Relaxing and convenient.


30 April 2015

Nice overnight stay, business purpose, would have loved to spend more time.

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Old Air Conditioning System


27 April 2015


room temperature were higher than comfortable for a good night sleep. control was somehow faulty.
room smelled.
shower faucet did not work properly.

Posted by HotelStaff
29 April 2015
Dear KJ Goh, Thank you for taking the time to post a review of your recent stay with us. I am truly sorry that you had an unpleasant stay. I have addressed your input regarding room air conditioner and bath room condition to our Engineering Manager for immediate improvement. Guest satisfaction is of utmost importance to us and your comment truly motivate us to continuously improve and provide better services for our valuable guests. We appreciate your review and look forward to welcome you back in Crowne Plaza Jakarta. Sincerely, On behalf of Crowne Plaza Jakarta Management
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Worn out and needs renovation


26 April 2015


The hotel was ok and nothing stands out. Breakfast was good. Staff didn't understand English well and communication was tough. Some decision by the staff was highly questionable as to what the guest needs. Bathroom hardware was way too old and worn out. Shower head spewed out uneven water dreams. Toilet flushes rust, and I had to wake up in the middle of the night to fix the leaky and noisy reserver. It had a lot of rust inside and explains why I saw rust after each flush. Room had an old tube type TV which I haven't seen for 10 years. Not a good value.

Posted by HotelStaff
28 April 2015
Dear RFGUY, Thank you for taking the time to comments about our hotel. I am truly sorry that your stay did not meet your expectation. Please accept my sincere apology for the inconveniences. I have noted your feedback and will target to retrain staff's English communication skill and immediately take action to improve bathroom condition. As for television set, I am pleased to inform you that it is currently under gradual replacement program. We appreciate negative feedback as it gives us an opportunity to constantly review our products and services. I hope the unpleasant condition you experienced will not deter you from staying at Crowne Plaza Jakarta. Sincerely, On behalf of Crowne Plaza Jakarta Management
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