Crowne Plaza Jakarta

Hotel Front Desk: 62-21-5268833

Hotel Fax: 62-21-5268832

Hotel Email:

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Soekarno Hatta International Airport (CGK)

- Distance from hotel: 18.64 MI/ 30 KM East l

- Please take Prof Sedyatmo toll way which is connected to inner city toll way heading toward city center and get off at Semanggi Interchange Exit

sudirma station
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- Car Parking Available

- Complimentary Daily Self-Parking

- Self-Parking Fee: 0.30 USD

- Valet Parking Available

- Valet Parking Fee: 3.00 USD

- Parking area is located in hotel's basement. It is managed and operated by Secure Parking, a 3rd party company. Parking fee is Rp. 4,000/hour/car. Parking area is on 24 hours CCTV surveillance system

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Hotel Highlights

Book a Club Room or Suite at Crowne Plaza Jakarta and enjoy access to the Club Lounge, a luxurious and private place to unwind or do business. Network over complimentary breakfast and cocktails, or prepare for the day with wireless Internet, a Business Centre and meeting rooms.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 49 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Great location of hotel


August 25, 2014


The hotel is located at the central business activity in Jakarta. It is easy access from several important points such as airport, city center, business activities.

Posted byHotelStaff
August 28, 2014
Dear Muzailin, Thank you for taking the time to write a feedback of our hotel. We are pleased that you were satisfied with our hotel location. In fact, location is one of our advantage points and it is a perfect place for a meeting venue or gathering you wish to hold. Again, thank you for choosing Crowne Plaza Jakarta. Please contact our Manager on Duty next time you are ini our hotel and he would be happy to introduce you to other exciting offers we have. Sincerely, On behalf of Crowne Plaza Jakarta Management
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Great service, but tired room furnishings


August 19, 2014


Room quality not up to the standard of Crown Plaza brand image.

Posted byHotelStaff
August 22, 2014
Dear Smurf127, Thank you for leaving a review of our property. I am truly sorry that we were not able to exceed your expectation particularly with the condition of the room you were given. Please note that we are continuously enhancing our service and facilities and room refurbishment is already in our plan. Thank you for staying at Crowne Plaza Jakarta. If there is anything we can do to make your next stay more comfortable, please do not hesistate to contact our Manager on Duty. Sincerely, On behalf of Crowne Plaza Jakarta Management
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clean isuess


August 12, 2014


Been using the main restaurant for dinner and found an insect in the food in the restaurant, which is contrary to what we are accustomed attic of a series of hotels respectable

Posted byHotelStaff
August 15, 2014
Dear fkhoujah, Thank you for leaving a review of our property. We are truly sorry that you had unpleasant dinner. Please note that we have implemented cleanliness standard throughout our hotel area and somehow the area was not properly looked after. Rest assured I have addressed the problem to our restaurant team for their immediate action to aovid it from recurring. Again, thank you for your feedback. We hope the unpleasant situation you experienced will not deter you from staying at Crowne Plaza Jakarta on your next trip to Jakarta. Sincerely, On behalf of Crowne Plaza Jakarta Management
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Very disappointment


July 31, 2014


I stayed at this hotel several times. This has to be the worse time. I had a suite club room on the 7th floor. The floor was old, out dated and dirty. My room was next to the service elevator and doors. This was absolutely terrible, dirty and looks like it needs updating very bad. The TV in the room was what I had back in the 1980's and 1990's. The reception was terrible and snowy screen. Candles in the rooms and halls to prevent the smell of mildew. The only good thing about this experience was the WiFI. It is fast for me and faster then most hotels I have stayed at. I only stayed 3 nights and if I would have stayed longer I would have ask to been moved from the room and to another floor. There is still no pool or decent fitness center here as the pool is under renovation.

Posted byHotelStaff
August 04, 2014
Dear oildriller, Thank you for leaving a review of our property. I am truly sorry that we were not able to exceed your expectation except for the WIFI connection. Please accept my apology for the shortcomings you experience. Indeed, several hotel facilities such as swimming pool and fitness center are undergoing renovation in order to improve and enhance our guest' stay experience while room refurbishment is also already in the plan. Our goal is to provide a comfortable stay for our valued guest. Feedback such as yours enables us to make room for improvement. Thank you for staying at Crowne Plaza Jakarta. Hope the unpleasant experience will not deter you from staying in our hotel when you are in Jakarta. Sincerely, On behalf of Crowne Plaza Jakarta Management
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