Crowne Plaza Jakarta

Hotel Front Desk: 62-21-5268833

Hotel Fax: 62-21-5268832

Hotel Email: crowne@crowneplazajakarta.com

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Train
sudirma station
Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Self-Parking Fee: 0.30 USD

- Valet Parking Available

- Valet Parking Fee: 3.00 USD

- Parking area is located in hotel's basement. It is managed and operated by Secure Parking, a 3rd party company. Parking fee is Rp. 4,000/hour/car. Parking area is on 24 hours CCTV surveillance system

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Hotel Highlights

Book a Club Room or Suite at Crowne Plaza Jakarta and enjoy access to the Club Lounge, a luxurious and private place to unwind or do business. Network over complimentary breakfast and cocktails, or prepare for the day with wireless Internet, a Business Centre and meeting rooms.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.2

based on 67 reviews
61%
Recommend This Property
Read All Reviews

Ratings Breakdown

67reviews

  • 5 Stars
    8
  • 4 Stars
    24
  • 3 Stars
    15
  • 2 Stars
    13
  • 1 Stars
    7

Crowne Plaza need to sold in order not to taint IHG image

By

November 17, 2014

platinumelite

I had always expected Crowne Plaza to be better than Holiday Inn. Willing to pay more for a 5 star service hotel.

It was disappointing to see Crowne Plaza management had taken this for granted and see no desire to improve it's status.

Holiday Inn had improved a lot through the years. Though they seem to be a 4 star hotel, their service attitude beat Crowne Plaza many times.

It is time to sold Crowne Plaza or complete overhaul of their management staff.

Posted byHotelStaff
November 19, 2014
Dear Platinum11123, Thank you for staying and leaving a review of our property. I am truly sorry that we were not able to exceed your expectation. Please note that Crowne Plaza brand has also gone through a freshen up stages and we have started our journey with refurbishing of our swimming pool and fitness facility. While room refurbishment is projected to take place in the near future. We truly understand how important guest's convenience is and take your comment as a valuable input. Again, thank you for your comment. I hope the unsatisfactory stay you experienced will not deter you from staying at Crowne Plaza Jakarta in the future. Sincerely, On behalf of Crowne Plaza Jakarta Management
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Decent hotel in decent location

By

November 12, 2014

platinumelite

The Crown Plaza Jakarta is a good business hotel that made our stay in Jakarta very comfortable.
Good restaurants with a variety of options and comfortable accommodation.
The wifi in the room was ok but signal wasn't great at the back. However a wired connection was available and this solved that issue.
Will be staying again on my next trip!

Posted byHotelStaff
November 17, 2014
Dear Gally85, Thank you for your 5 stars review. We are delighted to know that you enjoyed your stay and also pleased that you were satisfied with our solution regarding internet connection. It is our goal to constantly work on improving our level of services so that we can exceed our guests expectation and also provide memorable experiences. We appreciate your review and look forward to welcome you back in Crowne Plaza Jakarta. Sincerely, On behalf of Crowne Plaza Jakarta Management
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avoid at all cost

By

November 09, 2014

platinumelite

Old smelly room. Expensive for the standard. Shouldn't be a crown plaza

Posted byHotelStaff
November 12, 2014
Dear Olly69, Thank you for posting a review of your recent stay. I am truly sorry that our hotel did not meet your expectationl. Please note that we are always looking for ways to enhance our facilities and room refurbishment has become our priority to take place in the near future. It is our commitment to meet guest satisfaction through constant improvement not only to our hotel facilities but also to our services. Thank you for your valuable comments. I hope the unsatisfactory stay you experience will not deter you from staying at Crowne Plaza Jakarta in the future. Sincerely, On behalf of Crowne Plaza Jakarta Management
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Below Average, uncomfortable

By

November 04, 2014

platinumelite

Not the Hotel it has been in the past !
Up the standards or business will decline.
I am a regular visitor to Jakarta and like to think that the Crowne Plaza and IHG are a reliable provider of quality

Posted byHotelStaff
November 10, 2014
Dear Jay39, Thank you for taking the time to write a feedback about your stay experience. I was sorry that your stay was unsatisfactory. Indeed refurbishment has become our priority to take place in the near future. We truly understand how important guest's convenience is and will keep maintaining all the facilities to successfully meet our guest's satisfaction. Again, thank you for your valuable comments. We hope the unsatisfactory room condition will not deter you from staying at Crowne Plaza Jakarta in the future. Sincerely, On behalf of Crowne Plaza Jakarta Management
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