Rated 4.0 out of 5 by 39
Rated 4.0 out of 5.0 by Guruprasad M Crowne @ JFK
Very close to Airport, Value for money. Good WiFi connectivity
July 24, 2014
Rated 3.0 out of 5.0 by DDLDED Great hotel with misleading ad
The hotel itself is great without any issues. My problem with the hotel is that the online ad where I booked (the IHG site) specifically said complementary parking. So when I got to the hotel with my family at 10pm I expected to be able to park my car for the duration of our 3 day trip. I was told by the front desk staff that this was not allowed. Their solution was to go to a hotel next door and park with them. Of course I was basically forced to do this for a fee. I do not mind paying the fee to Crowne Plaza if that was even an option but to have us go to another hotel to park seemed odd. Next time I travel from JFK I will just stay at the hotel next door.
July 22, 2014
Rated 2.0 out of 5.0 by sowju29 AC did not work and staff response was poor
AC did not work but the staff could not fix it after the first try. Technician claimed that the AC would start to work in the next 5-10 minutes but it never worked.
Poor response and plus there was no apologies from the front desk. It was as if it was a norm. In the morning, they promised that 2000 IHG points would be put in to my account but nothing has shown up yet.
July 21, 2014
Rated 4.0 out of 5.0 by deenagov Good service
clean rooms, comfortable beds , wifi available throughout the hotel, shuttle to airport
July 20, 2014
Rated 5.0 out of 5.0 by Mr.Jr Home away from home
I stayed at this Crowne Plaza for almost 2 weeks for work and I had a great guest experience every time I walked thru the doors.
Lynne was amazing at remembering names and helping whenever she could. Really made the stay away from home feel more comfortable!
Everyone was great and amazing, from the guy who would help me with the taxis and trains to the night shift people handing a huge group of tired Flight Attendants even down to Jenni at the bar who we knew was tired but still took our orders at the bar with a smile!
thank you all and Ill see you guys next month!!..
July 20, 2014
Rated 5.0 out of 5.0 by Paolo2112 My Stay
I booked a King Suite but was originally given a normal guest room upon checking in. I complained and was immediately upgraded to the Presidential Suite, which was a beautiful, spacious room.
I found the staff in the hotel and restaurant to be friendly and attentive.
July 19, 2014
Rated 5.0 out of 5.0 by YouDotty Comfortable bed and great food
This hotel was good. The food was great and the room was comfortable.
The air conditioning unit seemed to switch itself off however. There was also a lot of noise in the hallways outside my room around 3am.
The only other gripe was that the cleaners wanted too enter the room at 8am which is way to early. Especially when getting use to time zones.
July 14, 2014
Rated 5.0 out of 5.0 by flygirl123 Great stay
The staff was excellent and attentive. The meals were great. My room was clean and very comfortable. I would recommend and stay here again.
July 11, 2014