Crowne Plaza JFK AIRPORT NEW YORK CITY

Hotel Front Desk: 1-718-5301160

Hotel Fax: 1-718-5301161

Hotel Email: stay@cpjfkairport.com

Check In: 3:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
John F. Kennedy International Airport (JFK)

- Distance from hotel: 0.25 MI/ 0.4 KM North l

- Complimentary shuttle available

- Head to JFK Expressway Take the exit toward Rockway Boulevard Keep left at the fork, follow signs for Belt Pkwy and merge onto Nassau Expy Keep right at the fork, follow signs for Interstate 678 Keep right at the fork, follow signs for 133 Avenue and merge onto Van Wyck Expressway State Rd E Turn right onto 134th Ave Turn right onto 140th St Take the 1st right onto 135th

Train
Jamaica Train Station, LIRR

- Distance from hotel: 2.4 MI/ 3.86 KM West

- Head southeast on Bedell St toward Farmers Blvd Turn right onto Farmers Blvd Turn right onto N Conduit Ave Slight right at 147th St Continue straight onto 135th Ave

Subway

Sutphin Blvd - Archer Av - JFK Airport

- Distance from hotel: 2.8 MI/ 4.51 KM South

- Head onto Van Wyck Expressway State Rd W Take the Interstate 678 S/Van Wyck Expwy ramp on the left to Kennedy Airport Merge onto I-678 S Take exit 2 toward Rockaway Blvd Merge onto Van Wyck Expressway State Rd W Turn left onto Rockaway Blvd Turn right at the 2nd cross street onto 140th St Turn right onto 135th Ave

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- Car Parking Available

- Complimentary Daily Self-Parking

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Hotel Highlights

Business travelers will enjoy the 24-hour complimentary business center and onsite Crowne Meetings Director, making productive workdays both simple and hassle free. Plan efficient meetings and conferences with our team of experts and choose from 10 flexible function space options, which feature unsurpassed top floor views of JFK International Airport.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.0

based on 150 reviews
81%
Recommend This Property
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Ratings Breakdown

150reviews

  • 5 Stars
    75
  • 4 Stars
    40
  • 3 Stars
    10
  • 2 Stars
    12
  • 1 Stars
    13

Pleasant stay and great staff

By

26 January 2015

Chose this property since it was close to the airport and was an IHG property. I was extremely pleased by the level of service I received from all of the staff. I was exceptionally pleased by the level of service given by your wait staff in the restaurant/bar upstairs. Latoya was outstanding and knew her stuff when it came to the menu and how to take care of guests. I would suggest your company take a look at Latoya and her potential for a promotion or a management position.

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Luggage Room and great staff!

By

26 January 2015

club

The staff at the hotel were fantastic. We were flying to the Caribbean on small planes and we were able to leave a suitcase with our winter clothes and some souvenirs in the hotel's luggage room. This made a HUGE difference to us and our holiday. We also were able to leave all our luggage at the hotel during our final day in NYC so we could play and then collect the luggage again at the end of the day before we flew out that night. Can't thank the staff enough - they were pleasant, courteous and very helpful.

The hotel is a transit hotel and does not pretend to be anything else. We had a comfortable stay although the ventilation in the room was very noisy (we turned the air con off and it didn't make any difference) - as we were only staying one night, it wasn't bad enough to mention. We didn't hear any aeroplane noise. Couldn't recommend room service.

Close to JFK airport; easy access shuttle service (although fair hike to the mono rail) and good staff. 4/5

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Awesome stay

By

22 January 2015

Enjoyed my stay at The Crowne Plaza, employees were real nice and very helpful. I wouldn't mind staying there again, felt real comfortable.

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Very poor

By

21 January 2015

platinumelite

The worst example of a Crowne Plaza brand hotel I have ever done. From reception to checking out, it's just a terrible experience. There is no express check in for members, breakfast is barely better than a Holiday inn Express, the room next to a 24hr busy main road and a dull dark place altogether. The staff was not helpful either.

Apart from the name on the front door saying Crowne Plaza, I'm struggling to see why this hotel belongs in this brand. Only the airport transfer seem to be worthwhile with friendly accommodating drivers. And that's when they run! I was told they have 4 shuttles yet had to wait in sub zeros temperatures for it to turn up!

I recommend trying an other hotel. It simply can't be worse!

Posted byHotelStaff
24 January 2015
Dear JayAim, Thank you for taking the time to write a review of your most recent stay. We value your feedback as an IHG Rewards Platinum Elite Member. I would like to personally apologize for any inconvenience you might have endured during your stay. I have since addressed your concern with our Front Office and Food and Beverage team for immediate follow up. We have our shuttle service that runs 24 hours a day on a 30 minutes schedule to the airport. Also, on the hours of 5 am and 10 am our shuttle runs are every 15 minutes. We encourage all our guest to call us once they arrive at Federal Circle and do not see our shuttle, bus to call the hotel so it can be dispatch. Sincerely, General Manager
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