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Rated 3.3 out of 5 by 16 reviewers.
Rated 4.0 out of 5.0 by 酒店还在装修, 服务很好, 工作人员非常热情 酒店地段好:交通餐饮很方便. 酒店服务很好, 工作人员非常的热情, 有种被尊重的感觉. 酒店提前和我沟通了一下关于装修的问题. 但是酒店的空调温度好像不能调的比较低, 有点闷热. February 23, 2014
Rated 3.0 out of 5.0 by 装修气味大 优点:迎宾送了一个马卡龙还有棉花糖,感觉很温馨;酒店装修的非常奢华,而且有艺术感。礼宾服务很好。 缺点:屋内装修的气味特别大,房间没有窗户,通风不好,而且第二天起床后嗓子疼了一天,建议尽快除味。 另外,办理入住的时候房间号写错了,导致我刷卡到了别人的房间,很尴尬,希望能进一步加强前台业务培训。 等屋内装修气味完全清除以后再来住,味道实在太大。 大堂内装修粉尘也有些多 January 20, 2014
Rated 2.0 out of 5.0 by 不少细节不好 优点:送的欢迎小食比较多,除了水果还有一个马卡龙,3块棉花糖,还有GM的手写卡,这一点是印象最好的地方了。 入住前提前沟通进入房间的时候已经有台空气净化器放在房间以及一个加湿器,免费水是昆仑山的,然后酒店的位置非常好。 缺点么:装修的味道还是挺大;室内温度近30度没法调节温度除非关空调,热到狂出汗;淋浴房下水堵塞水溢出地面非常滑,摔了一跤,处理方式是加个防滑垫就没了,水依然会溢出到淋浴房外;客房送餐菜单的价格和结算的时候不一样;餐饮消费是0积分,虽是积分房但是在别的CP叫餐还是会被计入的,貌似就IC不计入…… January 10, 2014
Rated 1.0 out of 5.0 by 最另人难以忍受的酒店 整晚的装修,根本无法入眠; 服务人员根本没有有效的服务; 房间的门无法正常关闭; 大堂副理练就一身本事, 不费一丝真心. April 5, 2013
Rated 5.0 out of 5.0 by Best service at Crowne Plaza Brand From Check-in to Check-out, I have experiend warm greeting and attention. Best feeling at this hotel. February 12, 2013
Rated 2.0 out of 5.0 by Not Value for Money To be frank, for this price at a provincial captical city, you can get a much better hotel experience. The hotel feels old, not properly and sufficiently furnitured, and the shower equipment is poor at providing enough running water at a stable temp. February 5, 2013
Rated 2.0 out of 5.0 by Room is smelly and towels are dirty. Food is cold The rooms on th Executive floor are very smelly; they smell like old carpets and furnitures. When I complained about it, all they did was spray some air freshner which lasted about 1 hour; then the bad smell came back again. The facial towel that they provided was dirty with oily spots on it. I tried hard to get rid off it, it could not completely go away. I use the Executive lounge for breakfast. It opens at 6:30am every day. However, when I get there after it opens, the food are cold. The reason that they gave is that it just opened, it will take a while to warm them up. My response to them is that if that's the case, they should open at 7am, not 6:30am. All the hotels that I stayed in the past never have this problem. The staff would prepare the food BEFORE the restaurants open. The scary part is that Jinan Crwone Plaza does not even think this kind of service is unusual. It's really BAD. February 4, 2013
Rated 3.0 out of 5.0 by Abnormal sound for property renovation, dusty Renovation of the property created abnormal sound and dust. Manintenance of the facilities should be enhanced January 18, 2013
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