Rated 3.4 out of 5 by 13
Rated 1.0 out of 5.0 by wpserveron 最另人难以忍受的酒店
整晚的装修,根本无法入眠; 服务人员根本没有有效的服务; 房间的门无法正常关闭; 大堂副理练就一身本事, 不费一丝真心.
April 5, 2013
Rated 5.0 out of 5.0 by hule Best service at Crowne Plaza Brand
From Check-in to Check-out, I have experiend warm greeting and attention. Best feeling at this hotel.
February 12, 2013
Rated 2.0 out of 5.0 by DouDouAda Not Value for Money
To be frank, for this price at a provincial captical city, you can get a much better hotel experience.
The hotel feels old, not properly and sufficiently furnitured, and the shower equipment is poor at providing enough running water at a stable temp.
February 5, 2013
Rated 2.0 out of 5.0 by imcr8ive Room is smelly and towels are dirty. Food is cold
The rooms on th Executive floor are very smelly; they smell like old carpets and furnitures. When I complained about it, all they did was spray some air freshner which lasted about 1 hour; then the bad smell came back again.
The facial towel that they provided was dirty with oily spots on it. I tried hard to get rid off it, it could not completely go away.
I use the Executive lounge for breakfast. It opens at 6:30am every day. However, when I get there after it opens, the food are cold. The reason that they gave is that it just opened, it will take a while to warm them up. My response to them is that if that's the case, they should open at 7am, not 6:30am. All the hotels that I stayed in the past never have this problem. The staff would prepare the food BEFORE the restaurants open.
The scary part is that Jinan Crwone Plaza does not even think this kind of service is unusual. It's really BAD.
February 4, 2013
Rated 3.0 out of 5.0 by Uncle6288 Abnormal sound for property renovation, dusty
Renovation of the property created abnormal sound and dust. Manintenance of the facilities should be enhanced
January 18, 2013
Rated 5.0 out of 5.0 by YUEYUE 很好啊，尤其是前台的服务，不错的
December 20, 2012
Rated 4.0 out of 5.0 by MenMen 酒店服务水平无法与皇冠假日相匹配
December 19, 2012
Rated 3.0 out of 5.0 by Papaw 还算可以吧
December 13, 2012