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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.5

based on 348 reviews
87%
Recommend This Property

Ratings Breakdown

348reviews

  • 5 Stars
    229
  • 4 Stars
    77
  • 3 Stars
    24
  • 2 Stars
    12
  • 1 Stars
    6

First time their

By

August 08, 2015

I stay only one night their. But it was perfect.
I sleep very good.
And a nice location.
The Staff is perfect. They are very friendly and helpful.
I will come again their.

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床铺舒适,灯光配比好,窗帘密闭

By

August 03, 2015

床铺舒适,灯光配比好,窗帘密闭,大堂感觉好不压抑。整体环境干净,安静,隔音好。服务人员态度亲切。打扫及时。入住手续已经提前办好。方便。

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位置优越、设施有进步

By

August 03, 2015

platinumelite

地理位置优越、重装修后设施进步明显,前台客服水平不一。对前台nacy提供的帮助表示谢意。 礼宾服务,尤其是出租车叫车等服务有待提高。

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房间舒适

By

August 03, 2015

club

位置很好,交通方便。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。

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餐饮不错,价格适中。服务一流

By

August 03, 2015

餐饮不错,六楼小南国及12楼空阳台。价格实惠。服务员态度热情。唯一感觉有问题为礼宾服务,购买四付扑克牌的价格,时间,同时来回票据没有给我。这些值得商榷!

Posted byHotelStaff
August 05, 2015
非常感谢您入住济南贵和皇冠假日酒店,拥有优越的地理位置是我们酒店的特色,也是我们优势之一。我们重视每位宾客的意见,已将您的意见反馈至相关部门,一流的住宿环境与高品质服务是我们一贯的目标与追求,已期为客人带来舒适备至并焕然一新的感受!您的支持与鼓励是我们不断完善和进步的最大动力,我们衷心期待您的再度光临。
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good hotel

By

August 02, 2015

breakfast dishes could be more selection and in breakfast area there was big mess and rush and almost dishes empty and total breakfast area staff looks like non professional,the other things in this hotel was v good and nice,check in counter staff was very efficient and friendly "sorry i forget her name "

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还算符合皇冠平均水准的

By

August 01, 2015

club

印象中最好的是广州的皇冠,最差的是成都的。济南的这家因为很新,所以不错。
早餐的选择特别多。

去济南出差的首选,离景点也很近。
旁边就是恒隆,吃饭的选择也很多。
酒店大堂在七楼,check-in比较复杂。

Posted byHotelStaff
August 04, 2015
非常感谢您入住济南贵和皇冠假日酒店,拥有优越的地理位置是我们酒店的特色,也是我们优势之一。您的认可对我们来说,是最为珍惜的褒奖,我们一直致力于为客人提供高性价比的环境和服务,再次感谢您的下榻,我们期盼再次为您服务!
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床铺舒适,服务一流,设备齐全

By

July 31, 2015

非常好的酒店。性价比超高,位置好。下次还会选择。床铺舒适,服务一流,设备齐全
非常好的酒店。性价比超高,位置好。下次还会选择。床铺舒适,服务一流,设备齐全

Posted byHotelStaff
August 04, 2015
非常感谢您入住济南贵和皇冠假日酒店,感谢您对于酒店的喜爱,一流的住宿环境与高品质服务是我们一贯的目标与追求,已期为客人带来舒适备至并焕然一新的感受!您的支持与鼓励是我们不断完善和进步的最大动力,我们衷心期待您的再度光临。
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非常满意,服务一流

By

July 29, 2015

platinumelite

第一次入住该酒店,对布局和房间很满意,清洁服务非常好,客房服务超出了预期,帮忙解决了问题,早餐还OK,建议增加更多山东特色食品,这次入住很满意,超出了入住过很多皇冠假日的体验。

Posted byHotelStaff
July 31, 2015
非常感谢您入住济南贵和皇冠假日酒店,拥有优越的地理位置是我们酒店的特色,也是我们优势之一。您的认可对我们来说,是最为珍惜的褒奖,我们一直致力于为客人提供高性价比的环境和服务,我们重视每位宾客的意见,会从宾客体验角度出发不断和改进,再次感谢您的下榻,我们期盼再次为您服务!
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客房舒适 环境及位置好

By

July 22, 2015

platinumelite

客房舒适 枕头有些高,希望可以提供多种选择。周边的贵和、恒隆和茂业购物环境很便利,距离小吃芙蓉街也很近,广成北邻交通便利。其他都很好。

Posted byHotelStaff
July 23, 2015
非常感谢您入住济南贵和皇冠假日酒店,拥有优越的地理位置是我们酒店的特色,也是我们优势之一。您的认可对我们来说,是最为珍惜的褒奖,我们一直致力于为客人提供高性价比的环境和服务,再次感谢您的下榻,我们期盼再次为您服务!
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酒店环境

By

July 21, 2015

新装修,漂亮豪华。各种设施一流。里面的iSPA环境优雅,服务态度一流。客房豪华,面积超大。泳池不错,但稍小。有几部电梯的到达指示灯不亮,几部电梯不知哪部是要搭乘的,不知何故。

Posted byHotelStaff
July 22, 2015
非常感谢您入住济南贵和皇冠假日酒店,感谢您对于酒店的喜爱,一流的住宿环境与高品质服务是我们一贯的目标与追求,已期为客人带来舒适备至并焕然一新的感受!我们重视每位宾客的意见,会从宾客体验角度出发不断完善和改进,期待您再次光临!
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性价比很高的五星级酒店

By

July 19, 2015

platinumelite

服务一流,房间舒适,入住过郑州,沈阳中山等,相比之下比其他城市的crowne plaza条件都好,可能与新装修过的酒店有关。价格也是同类酒店中性价比比较高的酒店。以后还会入住这个酒店。并希望其他地方的酒店向济南皇冠学习。

Posted byHotelStaff
July 22, 2015
感谢您选择济南贵和皇冠假日酒店,很高兴您对酒店作出好评!拥有优越的地理位置是我们酒店的特色,也是我们的优势之一。酒店始终秉承“先行一步,用心服务”的服务理念,用贴心行动让客人感受到服务的温暖,期待您再次光临。
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