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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.6

based on 598 reviews
89%
Recommend This Property

Ratings Breakdown

598reviews

  • 5 Stars
    414
  • 4 Stars
    128
  • 3 Stars
    37
  • 2 Stars
    12
  • 1 Stars
    7

Short Weekend at Jinan

By

April 27, 2016

I just had a short weekend trip to Jinan and as usual, this time I stayed at Crowne Plaza Jinan City Center, as this hotel is always my choice every time I visit Jinan.

Very good location where I can use my spare time to walk around the commercial area and also very near to the major tourist attraction.

Hotel property is excellent with very good service by hotel staffs. Efficient check in and check out. Room was nice, cozy and comfortable.

It's a nice stay..

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物美价廉

By

April 25, 2016

这个价格应该属于皇冠假日里比较低的了,房间虽然有一点点旧,但还是挺不错的,服务很好,换房要求很快得到满足。位置很好

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高級ホテルとして

By

April 24, 2016

club

高級ホテルの風格、雰囲気、サービススタッフお対応は十分素晴らしいものと思いますが、シャワーの水がトイレ側に流れてしまったり、お湯の調整がやりにくかったりと、快適に過ごすという最低限の役割を残念ながら今回は満たしていなかったと思われます。

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愉快的入住体验

By

April 24, 2016

位置市中心,不是高层酒店,选的房型正对着泉城广场,视野真的特别好。服务不错而且比较懂会员卡制度以及app操作,后来注册会员不懂的都是打过来问后来才打400的,态度比较好好,基本没什么缺陷,有需要还会入住的

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工作人员服务不错

By

April 23, 2016

club

本来一直以为皇冠是4星的,但这家是5星,整体感觉不错,和其他地方的皇冠相比,各方面(地理位置,硬件设施,服务品质)明显要好。如果下次有机会来济南,还会考虑入住。

Posted byHotelStaff
April 27, 2016
尊敬的客人,感谢您入住济南贵和皇冠假日酒店,并与我们分享入住体验!酒店位于市中心,毗邻著名旅游景区和大型商场,出行方便。感谢您对酒店硬件和服务的认可,诚挚的期待您的再次光临!
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服务好

By

April 22, 2016

club

1、1楼大厅略显小气;
2、酒店环境较好;
3、服务很好;
4、早餐一般;
5、早餐服务人员配置跟不上服务人群数;

Posted byHotelStaff
April 27, 2016
尊敬的客人,感谢您选择济南贵和皇冠假日酒店,并与我们分享入住体验!酒店位于市中心,内部环境高雅清幽,绿植、喷泉、中庭可开启式天窗和屋顶花园是酒店的特色。关于您提及的早餐服务人员配置的问题,酒店相关部门非常重视,我们将根据次日用餐人数合理安排员工。感谢您的意见和建议,诚挚的期待您的再次光临!
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济南贵和皇冠假日酒店体验

By

April 22, 2016

platinumelite

一直以来出差都住IHG集团的酒店,在国内的皇冠假日来说济南皇冠的服务一如既往的好,早餐的品种比某些地方的洲际品种更多,品质也不错,行政酒廊的HAPPY HOUR时间有点早,时间能更长点更好

Posted byHotelStaff
April 27, 2016
尊敬的客人,感谢您入住济南贵和皇冠假日酒店,并抽出时间撰写评论!感谢您对酒店服务和品质的认可,关于您提及的行政酒廊欢乐时光时间可以延长一些的建议,我们已向酒店相关部门反馈。再次感谢您的点评,诚挚的期待您的再次光临!
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服务总体很不错

By

April 21, 2016

platinumelite

酒店设施一流,地理位置一流, 环境一流。
服务周到, 尽职尽责。

健身房设备完善,游泳池不错。

一直不明白为何对VIP没有complimentary的早餐。

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舒爽

By

April 21, 2016

club

干净整洁,大方,这次入住感觉很满意,床很舒服,卫生间,更衣室很明朗干净。酒店人员服务大方。酒店周围很方便。

Posted byHotelStaff
April 27, 2016
尊敬的客人,感谢您选择济南贵和皇冠假日酒店并给予酒店好评!酒店地处市中心优越地理位置,毗邻趵突泉、大明湖、黑虎泉和大型商场,出游和购物极其方便。清洁卫生是我们最基本的标准,感谢您对酒店服务的认可。欢迎您下次来济南时继续入住济南贵和皇冠假日酒店!
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房间舒适、服务质量高、水准高

By

April 20, 2016

club

床铺舒适、各个细节都做的非常到位,电视很大很清晰、有韩国、日本、美国等多个国外电视台。符合五星级酒店的称号,整体环境、设施和服务都非常到位。值得下次再去!

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整体不错

By

April 20, 2016

谢谢升级!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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装修很不错,安静舒适

By

April 19, 2016

装修是我见过皇冠比较好的,位置也在市中心,吃饭购物都很方便。旁边还有趵突泉和泉城广场,休闲放松很容易。

Posted byHotelStaff
April 27, 2016
尊敬的客人,感谢您选择济南贵和皇冠假日酒店,并与我们分享入住体验!酒店位于市中心,毗邻旅游景区和大型商场,购物出游方便。酒店扩建后2013年底全新绽放,设施新而全,服务注重细节,致力于为客人提供舒适客房和高效服务。诚挚的期待您的再次光临!
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