Crowne Plaza Kansas City Downtown

Hotel Front Desk: 1-816-4746664

Hotel Fax: 1-816-4740424

Hotel Email: sales@cpkansascity.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Kansas City International Airport (MCI)

- Distance from hotel: 19.4 MI/ 31.22 KM North l

- Go SW on LP COOKINGHAM DR toward INTERNATIONAL CIR.Enter next roundabout and exit onto LP COOKINGHAM DR.Merge onto I 29 S toward KANSAS CITY.Merge onto US 169 S toward KANSAS CITY DOWNTOWN.LEFT onto W 12TH ST.Turn RIGHT onto WYANDOTTE ST.Hotel on left.

Train
Union Station

- Distance from hotel: 1 MI/ 1.61 KM North

- Head SW on W Pershing Road. Turn Right on W Pennway, which turns into Broadway, Turn Right on 14th Street. Hotel is on right.

Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 15.00 USD

- Valet Parking Available

- Valet Parking Fee: 19.00 USD

- The hotel parking garage is on-site with a $15 nightly charge that comes with unlimited in-and-out privileges. We also offer valet parking at a charge of $19 per night. Day of or non-overnight parking options are also available, starting at $10 for self parking and $14 for valet.

Print Hotel Fact Sheet

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.8

based on 177 reviews
75%
Recommend This Property
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Ratings Breakdown

177reviews

  • 5 Stars
    78
  • 4 Stars
    41
  • 3 Stars
    25
  • 2 Stars
    19
  • 1 Stars
    14

Disappointed

By

July 30, 2014

We were so excite dot be staying at the Crowne Plaza but it didn't take long for us to be disappointed. The hotel toilet was leaking and after asking for someone to come look at it twice we gave up and just put towels down. The pull out sore sleeper was miserable, thin and stinky! The staff was friendly but unable to fix any problems.

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Just not the tradition Crowne Plaza experience

By

July 29, 2014

We recently stayed at the Crowne Plaza downtown Kansas City. We were so excited for a weekend away. There were moments when the hotel was good but overall it was not good at all.

We did find the staff to be pleasant and friendly but when presented with a problem they were unable to find the appropriate people to fix the issues. We had problems with a leaking toilet that we asked for assistance with twice.... but it was never addressed during our stay. We also had our son sleeping on the fold out sleeper sofa and it was terrible! It could not have been more than 4 inches thick and it was smelly! During our afternoon at the pool we (along with other guests) took it upon ourself to clean the pool out and pulled 37 1 inch beetle type bugs from the pool there was never a sign of pool staff to help with the problem.

There were other issues and by 6:00pm we checked out a day early! This is the first time we have ever had to leave because the hotel was not up to par. It is sad to see the Crowne Plaza be so run down without appropriate resources.

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very accodating

By

July 28, 2014

I had a very late arrival (4:30 am), the staff was very helpful and I loved the AC, slept great!

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good value and location

By

July 27, 2014

good value and location, room cleaning need to be done better.

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Good stay, bad check in

By

July 24, 2014

We stayed at the Crowne Plaza during a conference. The stay was fine, but the check in process was almost a disaster. We had to wait 3 hours for 10 rooms reserved 6 months in advance. After check in everything was good. They even have a Starbucks in their lobby!

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Great Beds, Perfect location

By

July 24, 2014

Beds are great, The lounge is a great feature! Loved the staff besides the lady that checked us in was yawning upon my arrival I stay here often and was impressed with the way Pricilla (clerk) checked me in great attitude and made me feel welcomed. Also shuttle boys Roberto and Angel are awesome! They really know how to treat their guests GREAT CUSTOMER SERVICE! I got my 2pm checkout due to being a member and overall was very impressed with the hotel. I'll be back

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Odd visit

By

July 24, 2014

Very large room with good amenities. Well set up for computer use and good access to outlets in all rooms. Unfortunately the room design was not conducive to the visit with the bathroom sink located outside of the bathroom in a small corridor between the bedroom and a large closet. So anyone using the bathroom in the evening had to disturb a sleeper when they washed their hands or brushed their teeth. Also the room featured air conditioning but not via a central facility but by modular air conditioning units located near the windows (motel style). The units had notices posted stating that all modifications to the air conditioning settings were to be made via a wall thermostat which had no controls for fan speed. As set by the hotel the fan speed was "cyclone" and the person sleeping next to the unit was chilled all evening long. Nasty thing!

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Friendly Accommodating Staff

By

July 24, 2014

We had a few special requests and they did their best to accommodate. Was a pleasurable stay.

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Cooperative Staff

By

July 23, 2014

club

Friendly and capable Staff at all levels of the property.

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Great Service

By

July 21, 2014

club

I had a great check in experience and the room was very comfortable. Staff was very friendly and made some great food recommendations. Thank you for another great stay!

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Treated me like a king.

By

July 21, 2014

platinumelite

Very good customer service. I felt like a VIP. Very good location.

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Great business trip experience

By

July 16, 2014

The hotel staff made my visit a pleasurable experience. In room dining was excellent and staff support was very good.

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