Crowne Plaza Kansas City Downtown

Hotel Front Desk: 1-816-4746664

Hotel Fax: 1-816-4740424

Hotel Email: sales@cpkansascity.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Kansas City International Airport (MCI)

- Distance from hotel: 19.4 MI/ 31.22 KM North l

- Go SW on LP COOKINGHAM DR toward INTERNATIONAL CIR.Enter next roundabout and exit onto LP COOKINGHAM DR.Merge onto I 29 S toward KANSAS CITY.Merge onto US 169 S toward KANSAS CITY DOWNTOWN.LEFT onto W 12TH ST.Turn RIGHT onto WYANDOTTE ST.Hotel on left.

Train
Union Station

- Distance from hotel: 1 MI/ 1.61 KM North

- Head SW on W Pershing Road. Turn Right on W Pennway, which turns into Broadway, Turn Right on 14th Street. Hotel is on right.

Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 15.00 USD

- Valet Parking Available

- Valet Parking Fee: 19.00 USD

- The hotel parking garage is on-site with a $15 nightly charge that comes with unlimited in-and-out privileges. We also offer valet parking at a charge of $19 per night. Day of or non-overnight parking options are also available, starting at $10 for self parking and $14 for valet.

Print Hotel Fact Sheet

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.9

based on 171 reviews
76%
Recommend This Property
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Ratings Breakdown

171reviews

  • 5 Stars
    76
  • 4 Stars
    40
  • 3 Stars
    24
  • 2 Stars
    17
  • 1 Stars
    14

Odd visit

By

July 24, 2014

Very large room with good amenities. Well set up for computer use and good access to outlets in all rooms. Unfortunately the room design was not conducive to the visit with the bathroom sink located outside of the bathroom in a small corridor between the bedroom and a large closet. So anyone using the bathroom in the evening had to disturb a sleeper when they washed their hands or brushed their teeth. Also the room featured air conditioning but not via a central facility but by modular air conditioning units located near the windows (motel style). The units had notices posted stating that all modifications to the air conditioning settings were to be made via a wall thermostat which had no controls for fan speed. As set by the hotel the fan speed was "cyclone" and the person sleeping next to the unit was chilled all evening long. Nasty thing!

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Friendly Accommodating Staff

By

July 24, 2014

We had a few special requests and they did their best to accommodate. Was a pleasurable stay.

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Cooperative Staff

By

July 23, 2014

club

Friendly and capable Staff at all levels of the property.

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Great Service

By

July 21, 2014

club

I had a great check in experience and the room was very comfortable. Staff was very friendly and made some great food recommendations. Thank you for another great stay!

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Treated me like a king.

By

July 21, 2014

platinumelite

Very good customer service. I felt like a VIP. Very good location.

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Great business trip experience

By

July 16, 2014

The hotel staff made my visit a pleasurable experience. In room dining was excellent and staff support was very good.

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Great place to stay downtown

By

July 09, 2014

Great room, great service, good people, good location, security and hospitality. I celebrated my 26th wedding anniversary and decided to stay at this hotel. The location is great and there is lots to do within walking distance. I have nothing negative to say as our stay was all positive and I would go back!

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Comfortable Bed

By

July 09, 2014

Front desk employees, namely supervisor, need to be more trained in customer service.

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Miss Satisfied

By

July 08, 2014

Everything was great. The staff, the rooms and the food

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Great stay

By

July 07, 2014

club

Our visit couldn't have been better, every staff member we came in contact with was helpful, kind and just overall great. The whole place was clean and within easy access to everything we wanted to do in Kansas City.

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great view and friendly staff

By

July 04, 2014

platinumelite

Had a great time in the hotel over the weekend the view from the top is absolutely spectacular!! The staff was very energetic and helpful, from dining to parking !! Being that close to all of our plans made travel very simple thru the city.....

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Terrible maid service

By

June 28, 2014

We never had an appropriate room cleaning and the clerks and managers did not seem to take it seriously. For the money we paid, I would expect a clean room and good cleaning service. It was the WORST I've ever had, including cheaper hotels!

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