Rated 3.8 out of 5 by 103
Rated 5.0 out of 5.0 by nwp2013 One of my favorites...
In all my travels, this is one of my favorite hotels. As a Platinum Rewards Member, the benefits at this hotel are numerous, including a great breakfast and happy hour in a spacious concierge lounge. The hotel staff are wonderful, and the front desk and valet are quick to learn your name if you are a returning guest.
December 17, 2013
Rated 5.0 out of 5.0 by Deb2466 Everything we could ask and more!
From the moment we pulled in, until the moment we left....truly a great experience! We were just there for a dance competition, and there were multiple events in the area this weekend. The entire staff, from valet parking, to check in, to housekeeping to executive room were truly happy to help. We requested extra linens, and before we could leave the room 5 minutes later, they were delivered to the 27th floor. The executive room had a delightful attendee, that entertained us with stories and hospitality, pointing out the lighting ceremony that was going on. The front desk reception was seamless, everything was ready, and the bags were delivered so very effortlessly. The van driver went above and beyond for us, trying to find a restaurant suitable for younger girls on a busy Saturday night, thank you Roberto. The restaurant staff graciously put together a set up for 14 at 9pm at night, and did not miss a beat with 20 to go orders the next morning. As I am staying in a competitor's lodging this weekend, I am longing for the incredible experience we just had in Kansas City! We will be back the next time the schedule calls!
November 27, 2013
Rated 4.0 out of 5.0 by DeLong7 Great Service
Rooms were spacious and comfortable. Only con is the size of the bathroom
November 26, 2013