Crowne Plaza Kansas City Downtown

Hotel Front Desk: 1-816-4746664

Hotel Fax: 1-816-4740424

Hotel Email: sales@cpkansascity.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Kansas City International Airport (MCI)

- Distance from hotel: 19.4 MI/ 31.22 KM North l

- Go SW on LP COOKINGHAM DR toward INTERNATIONAL CIR.Enter next roundabout and exit onto LP COOKINGHAM DR.Merge onto I 29 S toward KANSAS CITY.Merge onto US 169 S toward KANSAS CITY DOWNTOWN.LEFT onto W 12TH ST.Turn RIGHT onto WYANDOTTE ST.Hotel on left.

Train
Union Station

- Distance from hotel: 1 MI/ 1.61 KM North

- Head SW on W Pershing Road. Turn Right on W Pennway, which turns into Broadway, Turn Right on 14th Street. Hotel is on right.

Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 17.00 USD

- Valet Parking Available

- Valet Parking Fee: 20.00 USD

- The hotel parking garage is on-site with a $17 nightly charge that comes with unlimited in-and-out privileges. We also offer valet parking at a charge of $20 per night. Parking rates are subject to change.

Print Hotel Fact Sheet

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Hotel Highlights

The Crowne Plaza Kansas City Downtown is 100% non-smoking. Located in the heart of downtown Kansas City, we're directly across from the Convention Center and just a few blocks from the Power & Light District, Sprint Center Arena, Kauffman Center for the Performing Arts, restaurants and entertainment venues galore!
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.0

based on 354 reviews
79%
Recommend This Property
Read All Reviews

Ratings Breakdown

354reviews

  • 5 Stars
    181
  • 4 Stars
    80
  • 3 Stars
    42
  • 2 Stars
    29
  • 1 Stars
    22

Kansas City Power and lights

By

May 01, 2015

club

Very clean facility and friendly staff. Would definitely stay again and close to the power and light district.

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Crowne Plaza

By

April 29, 2015

Under staffed, the front desk only had one worker during the extremely busy check in and check out times, thus we had to wait very long in order to check in and to pay our valet during check out. Additionally, the valet were extremely slow. We called ahead, waiting 30 minutes to get our car and went down to the front of the hotel and waited an additional 45 minutes.

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Shuttle drivers

By

April 28, 2015

These drivers were not only friendly but knew the area very well and provided us useful information. They were quick to respond to our pick up request.

Posted by HotelStaff
April 30, 2015
Dear Jespguerrero, Thank you for choosing the Crowne Plaza Kansas City Downtown, I am excited reading your comments about our shuttle drivers. Providing excellent service is their number one priority. I will be sure to pass along your comments to the team as I am sure they will be very happy to hear the positive feedback. Should your travels bring you back to the Kansas City area, we would love to welcome you back. Regards, Ashley Blair Guest Services
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Good Value and Convenience

By

April 27, 2015

club

Room was comfortable, although bathroom was EXTREMELY small. The rooms were quiet at night, and had a nice tv. My room had two double beds - would have preferred a king or at least a queen bed. The construction noise between 9-5 was very loud on the upper floors - which was only an issue the first morning I was there (after an 11 hour drive the day before), as I was at a conference the rest of the week of my stay. Most staff were extremely courteous, although the night of my arrival, there was two people at the front desk, and as the line started forming to check in - one person just walked off - leaving one staff at the front desk. The hotel is convenient to restaurants, the convention center, and other places of interest and has an attached and convenient parking garage. My room key(s) did not work properly - it took multiple tries (like 20 ) with the key card to get the door to open (apparently, I had a defective lock). I would have rated the hotel higher without the construction noise and if my keys had actually worked properly. The restaurant and room service were reasonably priced and the food was pretty good.

Posted by HotelStaff
April 29, 2015
Dear KYLady101, Thank you for choosing Crowne Plaza Kansas City Downtown and for your candid review. Your feedback is very important to us. We sincerely apologize for the inconvenience you experienced regarding your room keys, as well as the noise you encountered your first morning here. Although we are saddened and concerned to learn you were inconvenienced with the locking mechanism in your room, we have taken steps to replace the door lock so this does not happen to future guests. We would very much appreciate the opportunity to redeem ourselves, we hope you'll visit us again so we can have the chance to really impress you. Sincerely, Ashley Blair Guest Services
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