Crowne Plaza Kansas City Downtown

Hotel Front Desk: 1-816-4746664

Hotel Fax: 1-816-4740424

Hotel Email: sales@cpkansascity.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Kansas City International Airport (MCI)

- Distance from hotel: 19.4 MI/ 31.22 KM North l

- Go SW on LP COOKINGHAM DR toward INTERNATIONAL CIR.Enter next roundabout and exit onto LP COOKINGHAM DR.Merge onto I 29 S toward KANSAS CITY.Merge onto US 169 S toward KANSAS CITY DOWNTOWN.LEFT onto W 12TH ST.Turn RIGHT onto WYANDOTTE ST.Hotel on left.

Train
Union Station

- Distance from hotel: 1 MI/ 1.61 KM North

- Head SW on W Pershing Road. Turn Right on W Pennway, which turns into Broadway, Turn Right on 14th Street. Hotel is on right.

Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 15.00 USD

- Valet Parking Available

- Valet Parking Fee: 19.00 USD

- The hotel parking garage is on-site with a $15 nightly charge that comes with unlimited in-and-out privileges. We also offer valet parking at a charge of $19 per night. Day of or non-overnight parking options are also available, starting at $10 for self parking and $14 for valet.

Print Hotel Fact Sheet

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Hotel Highlights

The Crowne Plaza Kansas City Downtown is 100% non-smoking. Located in the heart of downtown Kansas City, we're directly across from the Convention Center and just a few blocks from the Power & Light District, Sprint Center Arena, Kauffman Center for the Performing Arts, restaurants and entertainment venues galore!
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.0

based on 175 reviews
79%
Recommend This Property
Read All Reviews

Ratings Breakdown

175reviews

  • 5 Stars
    87
  • 4 Stars
    41
  • 3 Stars
    19
  • 2 Stars
    17
  • 1 Stars
    11

Worst Hotel EVER !!!!

By

22 August 2014

Do not stay at this hotel unless you are planning to party all night long and not let anyone else get any sleep !

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Great until you check out

By

21 August 2014

platinumelite

treated like royalty upon check in. Greeted quickly and professionally upon check in. Had a great time in the lounge at happy hour, then I checked out and the customer service went out the window. I used points to pay for my stay. In the morning I had a bill for parking. I also had over $40 in charges, when I asked what for I was assured they would be removed and I paid for parking in cash. I just checked my credit card and they left the charges on my credit card.
To make matters worse, my wife left her glasses in the room. Our fault for not checking, but it took 7 phone calls to get a straight answer that the room had been checked as well as lost and found and no glasses were found. This included promises from 2 managers to call back as soon as they went and checked. There are plenty of hotels in KC, if I were you I'd find another one other than the Crowne Plaza.

Posted byHotelStaff
25 August 2014
Dear LVchief, Thank you for taking the time to share your experience regarding your recent stay with us. I am very sorry to hear that up until checkout everything was good. I assure you, it is not standard to provide anything less than a great customer experience from check in to check out. I am very pleased to hear you were treated like royalty upon check in and had a good time in the lounge. I do hope you'll give us another chance to make it up to you. Regards, Ashley Blair Guest Services
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Great place to stay

By

20 August 2014

club

I spent the night here for a wedding. The place was clean, the staff was great, and I mean everybody! I would recommend this hotel to anyone looking for a great place to stay. Two thumbs up!!

Posted byHotelStaff
25 August 2014
Dear Suela56, I am happy to hear you had such a wonderful stay and found our staff to be so great! I hope the wedding went off without a hitch. Thank you for your high recommendation, and we look forward to seeing you again should you travel back to the area. Regards, Ashley Blair Guest Services
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Crowne Plaza® Hotel Kansas City Downtown

By

20 August 2014

club

Bathroom was tiny
AC was extremely loud
Garage was expensive, $15 through hotel, sign says $10.

Posted byHotelStaff
25 August 2014
Dear KK112, Thank you for your review of the Crowne Plaza - Kansas City Downtown. I am pleased to see you overall enjoyed your stay by the 5-Star review but I am sorry you found out bathrooms small and the AC loud. I will make sure our maintenance department checks into for future guests. I apologize for the lack of communication on price for the parking garage. Overnight parking for our guests is $15 per night. Event parking for guests not staying in the hotel is $10 per event. Thanks again for your feedback. We look forward to seeing you again. Regards, Ashley Blair Guest Services
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