Crowne Plaza Kansas City Downtown

Hotel Front Desk: 1-816-4746664

Hotel Fax: 1-816-4740424

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Kansas City International Airport (MCI)

- Distance from hotel: 19.4 MI/ 31.22 KM North l

- Go SW on LP COOKINGHAM DR toward INTERNATIONAL CIR.Enter next roundabout and exit onto LP COOKINGHAM DR.Merge onto I 29 S toward KANSAS CITY.Merge onto US 169 S toward KANSAS CITY DOWNTOWN.LEFT onto W 12TH ST.Turn RIGHT onto WYANDOTTE ST.Hotel on left.

Union Station

- Distance from hotel: 1 MI/ 1.61 KM North

- Head SW on W Pershing Road. Turn Right on W Pennway, which turns into Broadway, Turn Right on 14th Street. Hotel is on right.

Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 15.00 USD

- Valet Parking Available

- Valet Parking Fee: 19.00 USD

- The hotel parking garage is on-site with a $15 nightly charge that comes with unlimited in-and-out privileges. We also offer valet parking at a charge of $19 per night. Day of or non-overnight parking options are also available, starting at $10 for self parking and $14 for valet.

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Hotel Highlights

The Crowne Plaza Kansas City Downtown is 100% non-smoking. Located in the heart of downtown Kansas City, we're directly across from the Convention Center and just a few blocks from the Power & Light District, Sprint Center Arena, Kauffman Center for the Performing Arts, restaurants and entertainment venues galore!
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 196 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Comfortable bed. Staff needs training.


August 18, 2014


I have stayed at this hotel several times on business. The hotel itself is getting a little tired. On my most recent trip, the room was okay. Bed was comfortable and the room was clean. What bothered me was the staff at checkout. I called from the room to ask if they could email my receipt to me. I was assured they would mail it to me, and "Thanks, have a nice day". Before I allowed the young lady to hang up the phone, I asked her what email address she would email my receipt to. It was then that she realized she had no clue. So I gave it to her..very ensure she had it. Then I was assured she would mail it immediately. I checked out. In the next hour, no email. I called the hotel. Was told they mailed it and I should have it. Gave them the address again and was told they would do it immediately. She gave it to her manager and the manager mailed it. No email. Called agin. Annoyed manager said she mailed it. No email. I finally had to drive back to the hotel to get the receipt in person and the manager blamed the younger lady for giving her the wrong room number. I asked her, "but wouldn't the email come to me even if it WAS the wrong room number"? She had no answer. And I STILL HAVENT RECEIVED THE RECEIPT BY EMAIL. The staff was incapable of sending it electronically.
On another note, my trip to this hotel prior to this one, I took photos of the room. Long black hair on the tub. Furniture that was broken and dilapidated. Leaks with make-shift fixes. I dislike writing negative reviews..about facilities OR staff. Sometimes it's necessary though. Next time I stay in KC I imagine it will be at another property.

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Close and Comfortable


August 17, 2014


The location was perfect! Close to the convention center where we needed to go and close to ample shopping, dining and tourist attractions - most within walking distance.
The only negative thing I could say about this hotel was that it only had three elevators which is far too few especially when a large number of people check in or out. We wound up treking up six flights of steps after checkout. And I do not think that you should be charged for parking when you are staying at the hotel. That's just wrong.
Otherwise, great location, great rooms and great staff!!!!!

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very comfortable, gracious staff


August 16, 2014

-checkin and checkout were a breeze
-clean room, linen
-would definitely stay here again

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Loved the hotel


August 15, 2014

Loved everything about it: restaurant, concierge room, parking was easy, employees were exceptional, good location, very comfortable room, all the amenities were great.

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