Rated 3.9 out of 5 by 94
Rated 1.0 out of 5.0 by kikiah Cold, unhelpful duty manager
Cold, unhelpful duty manager. The bathroom in my room clogged badly twice during my stay! I called the duty manager and was hoping to get a better solution. But he was very unfriendly and did not even apologize. He simply said he will send someone to fix it again. I couldn't believe this was how we were treated. This hotel need to give their staffs more trainings in customer service!!
November 30, 2013
Rated 3.0 out of 5.0 by chiachi room price is a little expensive
feel not quit satisfied with the service
the staffs are not well trained
November 20, 2013
Rated 4.0 out of 5.0 by Johhny Good service but bad view and can't sleep well at night
Service, breakfast, clean and comfortable room, big shopping mall.
bad view, bad privacy, noise at midnight, steak restaurant(only have expensive bad taste set menu and their chicken still uncooked),
November 15, 2013