Crowne Plaza New Orleans-Airport

Hotel Front Desk: 1-504-4675611

Hotel Fax: 1-504-4694915

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Louis Armstrong New Orleans International Airport (MSY)

- Distance from hotel: 1.5 MI/ 2.41 KM North East l

- Complimentary shuttle available

- Take Airport Service Road going northeast to Veterans Blvd. Turn right; the hotel is on the left.


- Distance from hotel: 15 MI/ 24.14 KM East

- Head S on Williams Blvd toward Veterans Blvd. Make a U-turn at Veterans Blvd 0.1 mi. Merge onto I-10 E via the ramp to New Orleans Take the exit toward Superdome.Turn right at Girod St/W Stadium Dr Continue to follow Girod St. Turn right at Loyola Ave

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- Car Parking Available

- Complimentary Daily Self-Parking

- Outdoor parking is available and complimentary. Hotel parking is reserved for guests of the Crowne Plaza New Orleans Airport and The Landing restaurant.

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 433 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Do not book cruise package


April 22, 2015

We booked the cruise/park/stay package that was to include our stay, parking for our car during the cruise, and a shuttle to and from the cruise terminal. When we got to the hotel, I asked about the shuttle to the terminal, and the girl at the front desk changed the subject and didn't answer my question. They were very busy. But before bed, I called back down to see what time to be ready to go in the morning, and I was told by a confused desk clerk that they didn't have a shuttle to the cruise terminal, only to the airport. After consulting with the rather rude, unhelpful manager, we were told that there is no shuttle, and we must have booked the wrong package, when I specifically followed the booking link for the cruise package. Then the manager decided to tell us that they DO, in fact, have a shuttle to the cruise terminal, but that we couldn't take it cause we didn't have that package. ??? We ended up just driving at parking near the terminal. We could have stayed somewhere else just as nice for considerably less with no package. The hotel is very nice, but includes no breakfast, and don't expect a shuttle or a helpful manager.

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Good Experience from the Staff


April 20, 2015


The staff did there job but I cannot say it was anything special. This hotel is a chopped up mess. Not what you would come to expect from IHG properties. Hard to see where to turn into the property at night. Many restaurants nearyby.

Posted by HotelStaff
April 22, 2015
Thank you for taking the time to relate your experience to us. While I am glad that you gave us a rating for 5 for service, I am sorry that our physical product failed to meet your expectations. If you would give us an opportunity to serve you again, please call me at 504-463-7009 and I would take care of your reservations personally. Ivy Lim, General Manager
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April 20, 2015


Overall good experience beds need to be updated. The beds are older and need to be replaced.

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Not a bad overall value


April 19, 2015

It's very close to the airport. And the price is a decent value for what you get.

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