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Rated 4.5 out of 5 by 229 reviewers.
Rated 5.0 out of 5.0 by Great staff! I arrived late AM and the lady at the front desk got my room ready ASAP - came and got my information - brought back my key and really provided great, friendly service. IHG Club level is a very nice part of this hotel. July 17, 2014
Rated 5.0 out of 5.0 by Great Stay My husband and I stayed just one night, but we will definitely stay here again. The staff was excellent. We were allowed to leave our car in the parking lot for four days, and the shuttle picked us up at the airport and delivered us to the car. Everyone was super. July 16, 2014
Rated 5.0 out of 5.0 by Bed way too comfortable! The stay at the hotel was due to a family reunion and it was awesome! The thought of having a family reunion at the hotel was a bit odd but it had everything we needed. Just enough space betweeen family members (lol), pool, great food, hospitality and a great bar! I could go on and on because I have nothing negative to speak about, the stay at the Crowne Plaza was fantastic! July 15, 2014
Rated 5.0 out of 5.0 by Best hotel near MSY Great food. Great rooms. Great atmosphere. Great customer service. In the most positive way, you get what you expect here. July 15, 2014
Rated 5.0 out of 5.0 Fairly small room but great service I had a room with (2) double beds and it appeared to be a tad bit smaller than the average size double room, however, it worked out well. The bed was comfortable and the room was taken care of daily. I also want to commend Dinah who served us in the IHG room. Her positive and pleasant attitude was very refreshing early in the morning and she made sure we had exactly what we needed while there. July 14, 2014
Rated 5.0 out of 5.0 by Friendly staff Looking forward to staying here next month because of the friendly staff and location. I did not like the pillows, they were too fluffy/big for my taste but the bed was comfortable. July 13, 2014
Rated 4.0 out of 5.0 by Close to airport. Comfortable stay. Nice older hotel that is very close to the airport. The shuttle was so handy retrieving my delayed bag. the driver was EXCELLENT. In fact, all staff were EXCELLENT. I attended a work meeting and the eggs were NOT good, but the fried chicken and the pasta and a few other items were well above average. It was a great place to host our meeting and the customer service was outstanding. I also enjoyed the fruit infused water in the lobby area. Nice modern touch. July 11, 2014
Rated 2.0 out of 5.0 by Don't eat at the club room in PM Totally disappointed with the food served at the Club. It gave me stomach upset. July 10, 2014
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