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Rated 4.5 out of 5 by 277 reviewers.
Rated 5.0 out of 5.0 by Very comfortable This was our 5th time staying at Crown plaza each time was better.The staff in all area's are just great and have become good friends we are treated like family from the time we walk in the door until we check out.The dinning room is very comfortable and food very tasty and the service is excellent. The only thing when i was on the Crown Plaza web site it has an 800 resversation number thati called and was told i didn't get reward points because i went there but we got that straghtened out.I enjoy being able to get my boarding passes there it sure saves time that I thank you for. I have used the shuttle and each time was treated very well you can be very proud of your drivers. Over all we were very satisfied with our stay and will return. July 30, 2014
Rated 5.0 out of 5.0 by Excellent Hotel! Friendly, clean, helpful, great food and service and very reasonably priced just a few minutes to the airport provided by the Hotel free of charge... July 28, 2014
Rated 5.0 out of 5.0 by Great Stay Enjoyed my stay will returned very soon... Thanks to the wonderful staff!!!! July 28, 2014
Rated 5.0 out of 5.0 by Staff and Service Ashley does a great job at the front desk. always smiling and willing to assist. July 27, 2014
Rated 5.0 out of 5.0 by Club Room Really appreciated the availability of your Club Room. Offers a great environment to relax in the evening and to grab a quick bite to eat in the morning. Dinah especially does a great job greating and serving all of the Club Members. Her infectious joy is a true blessing to all. July 24, 2014
Rated 5.0 out of 5.0 by overall great stay! nice and cool when we arrived,, wish there was a small refrigerator, but that was really the only thing lacking in our room.. it was spacious and comfortable. July 23, 2014
Rated 5.0 out of 5.0 by Great service The pillows were horrible: I wish you had some down pillows (but that, unfortunately, happens at all hotels. I am used to bring my own pillow for that reason, but this time - because of space in my carry-on, I did not bring my pillow). Overall service was very good. I particularly liked the effortless check in and the attention of the staff, both at the reception and at the restaurant - that check in was by far the the best I have experienced in all the hotels I stayed in the last many years . The food was good, selection was a little limited July 22, 2014
Rated 4.0 out of 5.0 by air port caution walking around New Orleans doesn't believe in crosswalks! have the hotel van take you to walmart 2 miles away for provisions. July 22, 2014
Rated 4.0 out of 5.0 by Great for a Quick Escape to the Airport Best place to stay if you have an early morning flight out of New Orleans July 21, 2014
Rated 5.0 out of 5.0 by best hotel for the money this hotel deserves a big thumbs up to the staff. From to check in to checkout everything went very smoothly. the food in the restaurant was very good and the wait staff was very helpful and attentive. July 19, 2014
Rated 5.0 out of 5.0 by Great staff! I arrived late AM and the lady at the front desk got my room ready ASAP - came and got my information - brought back my key and really provided great, friendly service. IHG Club level is a very nice part of this hotel. July 17, 2014
Rated 5.0 out of 5.0 by Great Stay My husband and I stayed just one night, but we will definitely stay here again. The staff was excellent. We were allowed to leave our car in the parking lot for four days, and the shuttle picked us up at the airport and delivered us to the car. Everyone was super. July 16, 2014
Rated 5.0 out of 5.0 by Bed way too comfortable! The stay at the hotel was due to a family reunion and it was awesome! The thought of having a family reunion at the hotel was a bit odd but it had everything we needed. Just enough space betweeen family members (lol), pool, great food, hospitality and a great bar! I could go on and on because I have nothing negative to speak about, the stay at the Crowne Plaza was fantastic! July 15, 2014
Rated 5.0 out of 5.0 by Best hotel near MSY Great food. Great rooms. Great atmosphere. Great customer service. In the most positive way, you get what you expect here. July 15, 2014
Rated 5.0 out of 5.0 Fairly small room but great service I had a room with (2) double beds and it appeared to be a tad bit smaller than the average size double room, however, it worked out well. The bed was comfortable and the room was taken care of daily. I also want to commend Dinah who served us in the IHG room. Her positive and pleasant attitude was very refreshing early in the morning and she made sure we had exactly what we needed while there. July 14, 2014
Rated 5.0 out of 5.0 by Friendly staff Looking forward to staying here next month because of the friendly staff and location. I did not like the pillows, they were too fluffy/big for my taste but the bed was comfortable. July 13, 2014
Rated 4.0 out of 5.0 by Close to airport. Comfortable stay. Nice older hotel that is very close to the airport. The shuttle was so handy retrieving my delayed bag. the driver was EXCELLENT. In fact, all staff were EXCELLENT. I attended a work meeting and the eggs were NOT good, but the fried chicken and the pasta and a few other items were well above average. It was a great place to host our meeting and the customer service was outstanding. I also enjoyed the fruit infused water in the lobby area. Nice modern touch. July 11, 2014
Rated 2.0 out of 5.0 by Don't eat at the club room in PM Totally disappointed with the food served at the Club. It gave me stomach upset. July 10, 2014
Rated 5.0 out of 5.0 by Clean rooms and nice friendly service. My room was very clean and spacious. Hotel staff was very polite. The pool need a good cleaning. Great location to Wal-Mart and other retail stores. I would definitely stay again. July 10, 2014
Rated 4.0 out of 5.0 by Great little hotel near everything My second stay at this particular hotel. Friendly staff, comfortable room, quick and convenient to highway into New Orleans, convenience stores and gas just across the street, shopping and excellent dining choices within walking distance or just few minutes drive. Nice workout room and pool. I'd certainly recommend it for business or pleasure! July 10, 2014
Rated 4.0 out of 5.0 by Excellent Service and Comfortable surroundings, quiet I really appreciated the service by housekeeping, customer service, everyone's willingness to please. Information from bellhop/asst. restaurant manager was very helpful and informative when I arrived. Shuttle driver, who was also the bellhop when I was leaving was very patient and helpful, even when he had to wait for my fellow traveler a few minutes. Found everyone to be professional on staff and pleasant in demeanor. July 9, 2014
Rated 3.0 out of 5.0 by Room was fine Hotel stay was fine. Bed was comfortable and room was clean. Hotel housekeeping misplaced my husbands medication and all the manager would offer was to pay for the refills once we got back home or call his pharmacy since one medication was a narcotic. Refills weren't due for another 3 weeks July 9, 2014
Rated 5.0 out of 5.0 by Great Stay This is a great hotel. Close to airport. The staff is very friendly and helpful. The rooms were clean, comfy and easy to get to. The concerige lounge was AWESOME. Second stay here and will once again for business stay here for sure. July 7, 2014
Rated 5.0 out of 5.0 by Great staff and excellent for IHG members Really good staff team and great benefits for IHG members. My stay was during the IFT in New Orleans and the staff could not have been more helpful. The singing hostess in the IHG Club lounge was the perfect way to start the day and this wonderfully cheerful lady could not have been more helpful or friendly. Thanks to all. July 4, 2014
Rated 5.0 out of 5.0 Fiesta Chiquita I was there with a group of Chiquita Banana people. Your hotel was most helpful in attending to our needs and we appreciate it. We all had a great time and hope to return next year. Thanks July 3, 2014
Rated 5.0 out of 5.0 by Great Experience We had a 6:00 A.M. flight and a late return flight so we needed a hotel near the airport. We had a wonderful experience several years ago at a Crown Plaza in Little Rock while evacuating from a hurricane that I chose Crown Plaza again. We left the car at the hotel and were shuttled to and from the airport. The staff was great. The food at the restaurant great. We will stay again. July 2, 2014
Rated 5.0 out of 5.0 by Terrific Experience This hotel is ultra-convenient to the airport. Staff, breakfast, shuttle, rooms, everything delivered to the guest is first rate. Clean, tidy, polite. Good value too. Highly recommended. July 2, 2014
Rated 5.0 out of 5.0 by Reunion Reuniion was very nice, Thank you for all youf help in making it so. July 2, 2014
Rated 5.0 out of 5.0 by Night in NOLA Pleasant stay. Clean , comfortable room. Convenient to the airport. Courteous staff. July 2, 2014
Rated 5.0 out of 5.0 by Great Overall Experience I hosted a family reunion at this hotel. The staff was very helpful, knowledgeable and a joy to work with. Through them, I was able to host my family reunion at the hotel. The atmosphere at the hotel is very inviting. The bar/lounge area is very relaxing. The service was great. My room was comfortable and clean. The bedding is also very comfortable, I had a good night's rest. Every now and then you can hear an airplane coming or going. It wasn't a startling sound that would throw you out of bed. It was just enough to remind you that you were close to the airport. I would definitely recommend this hotel to others who are planning an event or just visiting the area. July 2, 2014
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