Crowne Plaza New Orleans-Airport

Hotel Front Desk: 1-504-4675611

Hotel Fax: 1-504-4694915

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Louis Armstrong New Orleans International Airport (MSY)

- Distance from hotel: 1.5 MI/ 2.41 KM North East l

- Complimentary shuttle available

- Take Airport Service Road going northeast to Veterans Blvd. Turn right; the hotel is on the left.


- Distance from hotel: 15 MI/ 24.14 KM East

- Head S on Williams Blvd toward Veterans Blvd. Make a U-turn at Veterans Blvd 0.1 mi. Merge onto I-10 E via the ramp to New Orleans Take the exit toward Superdome.Turn right at Girod St/W Stadium Dr Continue to follow Girod St. Turn right at Loyola Ave

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- Car Parking Available

- Complimentary Daily Self-Parking

- Outdoor parking is available and complimentary. Hotel parking is reserved for guests of the Crowne Plaza New Orleans Airport and The Landing restaurant.

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Hotel Highlights

Whether lodging at our New Orleans airport hotel for business or leisure, guests can enjoy the convenience of our complimentary shuttle to and from the New Orleans Airport.

Travel easy with our Park, Stay and Go offer and enjoy complimentary parking for up to 15 days. Book online to make your reservation today.

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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 429 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Great service by front desk


April 17, 2015


Enjoyed my stay. This is a hotel I always return to when I spend the night close to New Orleans airport

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Less than desirable experience


April 16, 2015

This is a transient hotel near the airport, and they treat you accordingly.

Worst experience was with the dining room. My wife suffers from celiac disease. Asked about gluten free items. Waitress appeared confused so we asked to speak to the chef. He refused to come out. Wife ordered a salad with shrimp. She said the shrimp tasted like it had been washed with Clorox and could not finish it.

Have been a Gold or Platinum member for over 20 years, this is my first negative review.

Posted by HotelStaff
April 18, 2015
Please accept my sincere apologies that we failed to meet your wife's dietary needs and I am embarrassed that we did not meet our own standards. I have shared your comments with our culinary team. Our Front Office Manager, Victoria Bolotte, has sent you a private email on April 16 to try to regain your goodwill. Please call me at my direct line 504-463-7009 if you would like to further discuss your experience on the phone. Thank you for taking the time to provide us with feedback for improvements. Ivy Lim, General Manager
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Great Service


April 16, 2015

Upon returning from our trip, the hotel shuttle picked our group up from the airport, after the shuttle service was suppose to have ended.

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April 16, 2015


前台服务人员十分热情,令我很开心。酒店环境一般,比较特别的是有IHG reward Club,早餐很一般,还没有holidayinn express的好,算是美国皇冠假日里比较差的。机场班车很方便,司机也很热情,除机场外还可以送客人到附近的其他地方。酒店位置十分方便。

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