Crowne Plaza New Orleans-Airport

Hotel Front Desk: 1-504-4675611

Hotel Fax: 1-504-4694915

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Louis Armstrong New Orleans International Airport (MSY)

- Distance from hotel: 1.5 MI/ 2.41 KM North East l

- Take Airport Service Road going northeast to Veterans Blvd. Turn right; the hotel is on the left.


- Distance from hotel: 15 MI/ 24.14 KM East

- Head S on Williams Blvd toward Veterans Blvd. Make a U-turn at Veterans Blvd 0.1 mi. Merge onto I-10 E via the ramp to New Orleans Take the exit toward Superdome.Turn right at Girod St/W Stadium Dr Continue to follow Girod St. Turn right at Loyola Ave

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- Car Parking Available

- Complimentary Daily Self-Parking

- Outdoor parking is available and complimentary. Hotel parking is reserved for guests of the Crowne Plaza New Orleans Airport and The Landing restaurant.

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Hotel Highlights

Whether lodging at our New Orleans airport hotel for business or leisure, guests can enjoy the convenience of our complimentary shuttle to and from the New Orleans Airport.

Travel easy with our Park, Stay and Go offer and enjoy complimentary parking for up to 15 days. Book online to make your reservation today.

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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 298 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Nice Hotel


October 22, 2014

Nice hotel for business purposes and ease to and from the airport. My only complaint is the wait time for the shuttle. the hotel is only 5 minutes from the airport. Other than that, it is a good experience

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Come and Stay---and Play with Crown Plaza


October 21, 2014


This is a GREAT location and a GREAT hotel. The staff was GREAT and the food was even Better.

Posted byHotelStaff
October 23, 2014
Thank you for choosing the Crowne Plaza New Orleans Airport on your recent visit to the Greater New Orleans area. The staff here has been tasked with treating each and every guest as though they were a guest in their own home and they truly take that to heart. Thank you for your review of the hotel and we look forward to serving you on your future trips to the Big Easy. Yours in hospitality, Crowne Plaza New Orleans Airport
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Comfortable bed but no info provided of extra fees taken out besides room fees


October 20, 2014

My husband is offshore for 28 days and back for 2 weeks. Someone told him that this hotel was really nice so I booked us a room Saturday night to Sunday.. We was planning to relax and watch the BET awards because we missed it the first time. We'll I called downstairs to find out what channel that the awards would be on? We'll the Rep/ Bre said we should have it check channel 2 or 21. So I searched high and low... NO BET AWARDS :-(.... So then I got a text alerting that they had taken an extra $50 out of my account in which no one never mentioned this extra $50.. Until I called downstairs and asked... I was told oh all hotels do that. My response and I'm sure that they would ask or alert you before they just take an extra $50. out... My point is What if I didn't have these funds available? I just felt like someone should have mentioned this... I was so upset I declined my FREE breakfast and checked out EARLIER before my time!!!

Posted byHotelStaff
October 22, 2014
Thank you for choosing the Crowne Plaza New Orleans Airport on your recent visit to the Greater New Orleans Airport area. We take your feedback seriously and will be reviewing with all of our Front Desk agents the importance of explaining to each guest the deposit policies that we have in place. It is the policy of the hotel to gain authorization for the total amount of room and tax as well as an additional $50 to open up charging privileges within the hotel to allow all of our guests the opportunity to enjoy our food and beverage outlets. Thank you for the opportunity to serve you and we truly hope you will consider us again as your travels bring you back to the Big Easy. Yours in hospitality, Crowne Plaza New Orleans Airport
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Quality service


October 19, 2014


I stay at the Crowne Plaza on frequent occasions and have always had a pleasurable experience. The staff are knowledgable helpful and pleasant to work around. The facilities are comfortable and well maintained. I highly recommend the Crowne Plaza Hotel in Kenner for your next stay in the New Orleans area.

Posted byHotelStaff
October 21, 2014
Thank you for being a valued member of the IHG Rewards Program and reviewing the Crowne Plaza New Orleans Airport. We appreciate the opportunity to show off the superior service that each of our employees deliver daily. Thank you for making us your home away from home in New Orleans and we look forward to serving you again as your travels continue to bring you back to the Crescent City. Yours in hospitality, Crowne Plaza New Orleans Airport
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