Crowne Plaza New Orleans-Airport

Hotel Front Desk: 1-504-4675611

Hotel Fax: 1-504-4694915

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Louis Armstrong New Orleans International Airport (MSY)

- Distance from hotel: 1.5 MI/ 2.41 KM North East l

- Complimentary shuttle available

- Take Airport Service Road going northeast to Veterans Blvd. Turn right; the hotel is on the left.


- Distance from hotel: 15 MI/ 24.14 KM East

- Head S on Williams Blvd toward Veterans Blvd. Make a U-turn at Veterans Blvd 0.1 mi. Merge onto I-10 E via the ramp to New Orleans Take the exit toward Superdome.Turn right at Girod St/W Stadium Dr Continue to follow Girod St. Turn right at Loyola Ave

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- Car Parking Available

- Complimentary Daily Self-Parking

- Outdoor parking is available and complimentary. Hotel parking is reserved for guests of the Crowne Plaza New Orleans Airport and The Landing restaurant.

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Hotel Highlights

Whether lodging at our New Orleans airport hotel for business or leisure, guests can enjoy the convenience of our complimentary shuttle to and from the New Orleans Airport.

Travel easy with our Park, Stay and Go offer and enjoy complimentary parking for up to 15 days. Book online to make your reservation today.

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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 340 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Business stay


17 December 2014


I had a two day seminar to attend at the New Orleans Crown Plaza. I have attended seminars here in the past and have stayed at this hotel. I have not had any problems with the hotel. It is very busy and a lot of people are coming and going at this hotel, so the fact that I have no problems with so much activity says alot about the hotel. The rooms were clean and comfortable.

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I stayed here for 6 months


17 December 2014

I was a guest here for a little longer than 6 months. The property itself is not the most glamorous however, I found the rooms to be clean and comfortable. In fact I did not have an issue with housekeeping the entire time I stayed there. Obviously, when you spend that amount of time in a property you get to know the staff fairly well. The front desk staff were all very attentive and welcoming. There were times that they would get overwhelmed with customers but, that seems to be the nature of working at an airport property. They always did their best to make sure my needs were being met. I am an IHG member so I had the luxury of being able to use the IHG room. That was one of the best parts of my stay. In the mornings i was always greeted with a smile and a song by Dinah. She would make my coffee for me and thank me for being an IHG guest daily. I will miss the coffee service and Dinah. In the evenings the IHG room offered a reception with appetizers, beer and wine. Honestly, they could have done a bit more on the food end. It is New Orleans. However, the service was outstanding. For the most part I saw Kimberly and Fredessa serving the customers in the evenings. They did a great job moving around the room attending to the guest. I also would say the lobby bar staff did a great job. Melissa was the primary bartender I encountered there. Very friendly and customer focused. So overall I will say the property is not the most aesthetically pleasing in the New Orleans area but, the staff and amenities make up for it. The location is great for travelers needing to be near the airport or the west New Orleans area. I would definitely make recommendation for this property.

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Trouble with reservations and check-in procedures


17 December 2014


1) My room was cancelled a week before I arrived. I had to rebook the room. 2) The staff person who checked us in was rude. She would not allow my 91-year old mom to check into her room because the reservation was made by my brother who was at graduation rehearsal. After the manager was called, the issue was resolved immediately!

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Very clean hotel


15 December 2014

Everything was very clean and confortable. The staff were friendly and attentive to all our needs.

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