Crowne Plaza New Orleans-Airport

Hotel Front Desk: 1-504-4675611

Hotel Fax: 1-504-4694915

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Louis Armstrong New Orleans International Airport (MSY)

- Distance from hotel: 1.5 MI/ 2.41 KM North East l

- Complimentary shuttle available

- Take Airport Service Road going northeast to Veterans Blvd. Turn right; the hotel is on the left.


- Distance from hotel: 15 MI/ 24.14 KM East

- Head S on Williams Blvd toward Veterans Blvd. Make a U-turn at Veterans Blvd 0.1 mi. Merge onto I-10 E via the ramp to New Orleans Take the exit toward Superdome.Turn right at Girod St/W Stadium Dr Continue to follow Girod St. Turn right at Loyola Ave

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- Car Parking Available

- Complimentary Daily Self-Parking

- Outdoor parking is available and complimentary. Hotel parking is reserved for guests of the Crowne Plaza New Orleans Airport and The Landing restaurant.

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Hotel Highlights

Whether lodging at our New Orleans airport hotel for business or leisure, guests can enjoy the convenience of our complimentary shuttle to and from the New Orleans Airport.

Travel easy with our Park, Stay and Go offer and enjoy complimentary parking for up to 15 days. Book online to make your reservation today.

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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 435 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Nice and affordable


April 26, 2015


Clean, nice, and very reasonable place to stay. Very friendly and accomidating staff

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April 25, 2015


Staff was very professional. Much more than I expected for the price. Breakfast was good and again the staff was super courteous.

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Do not book cruise package


April 22, 2015

We booked the cruise/park/stay package that was to include our stay, parking for our car during the cruise, and a shuttle to and from the cruise terminal. When we got to the hotel, I asked about the shuttle to the terminal, and the girl at the front desk changed the subject and didn't answer my question. They were very busy. But before bed, I called back down to see what time to be ready to go in the morning, and I was told by a confused desk clerk that they didn't have a shuttle to the cruise terminal, only to the airport. After consulting with the rather rude, unhelpful manager, we were told that there is no shuttle, and we must have booked the wrong package, when I specifically followed the booking link for the cruise package. Then the manager decided to tell us that they DO, in fact, have a shuttle to the cruise terminal, but that we couldn't take it cause we didn't have that package. ??? We ended up just driving at parking near the terminal. We could have stayed somewhere else just as nice for considerably less with no package. The hotel is very nice, but includes no breakfast, and don't expect a shuttle or a helpful manager.

Posted by HotelStaff
April 24, 2015
Thank you for taking time to share your experience. I am sorry for any inconvenience that we have caused. Your comment was shared with the Manager and used as a training tool. I will research to see if there was a reservation system error that resulted in the confusion between the Park, Stay and Go promotion and Park, Stay and Cruise promotion. Once again thank you for your time. Ivy Lim, General Manager
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Good Experience from the Staff


April 20, 2015


The staff did there job but I cannot say it was anything special. This hotel is a chopped up mess. Not what you would come to expect from IHG properties. Hard to see where to turn into the property at night. Many restaurants nearyby.

Posted by HotelStaff
April 22, 2015
Thank you for taking the time to relate your experience to us. While I am glad that you gave us a rating for 5 for service, I am sorry that our physical product failed to meet your expectations. If you would give us an opportunity to serve you again, please call me at 504-463-7009 and I would take care of your reservations personally. Ivy Lim, General Manager
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