Crowne Plaza Key West-La Concha

Hotel Front Desk: 1-305-2962991

Hotel Fax: 1-305-2943283

Hotel Email: michael.weber@laconchakeywest.com

Check In: 4:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
Key West International (EYW)

- Distance from hotel: 3 MI/ 4.83 KM East l

- South on US1 to end turn right on Roosevelt Blvd Drive 2 miles turn right on Duval Street , four blocks on left

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- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 24.00 USD

- Valet Parking Only and is $24 per night. IHG Platinum members receive complimentary parking, and Gold Members receive a discounted $13.00/night parking charge.

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Hotel Highlights

Key West La Concha is a legendary resort on famous Duval Street, steps from sand beaches, clear waters, shops, restaurants and exciting Key West attractions.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.8

based on 616 reviews
77%
Recommend This Property
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Ratings Breakdown

616reviews

  • 5 Stars
    274
  • 4 Stars
    139
  • 3 Stars
    89
  • 2 Stars
    64
  • 1 Stars
    50

Right in the middle of everything

By

December 18, 2014

platinumelite

La Conch Crown Plaza is located within walking distance of almost everything to do and see in Key West!
Our stay there was moire than excellent. All the staff was extremely pleasant and helpful. Prices for meals were very reasonable and delicious.

We had a room overlooking Duval St and enjoyed people watching. Would highly recommend this hotel!

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Three Stories. One Stay

By

December 18, 2014

The beginning. We booked 2 rooms on-line and that went well. Then we get to the hotel. Check-in was 4:00 PM and we were early - a little after 3:00 PM. We were told that the rooms weren't ready, but that we would be called as soon as they were. Not a problem - or so we thought since it's pretty easy to kill an hour in Key West. 4 o'clock comes and goes. No call. 5 o'clock comes and goes. No call. At 5:30, I called the hotel to inquire about our rooms and was told that one was ready and the other would be shortly. No explanation. No apology. As we were meeting others that evening, we actually had a schedule that we hoped to keep, to meet our friends in a timely fashion, but that was not to be. Upon checking in about 5:45, we decided to check things in the room before heading out. The room's TV was faulty and maintenance quickly replaced it. The room, however, was evidently situated above the kitchen exhaust fan. Sometimes I can be a huge fan of "white noise" but this was pretty far north of that. Before leaving the hotel that evening, I inquired at the front desk about the fan and was told that it goes off at 9:00 PM and usually comes on at 7:00 AM. I didn't really care about the 9 PM, but the 7 AM was not acceptable. We were offered another room. Yet ANOTHER delay before the bags were finally settled in for the evening.

The middle. We were here for 3 nights & when we come to Key West, the amount of time spent in the hotel is minimum and this time was no different. The hotel is well-situated on Duval. Since our last stay a few years prior, the renovations to the hotel and the rooms are fantastic. The beds were comfortable and the rooms were well-appointed. Housekeeping did a great job.

The end. Literally, when getting into our car to depart, we discovered that even though we had brought one car, a parking fee was charged to both rooms. Kind of the opposite of a popular board game's card about a "Bank Error in Your Favor". When we inquired at the desk, the initial response was "You've already checked out." Really? The situation was eventually corrected, but it kind of defeats the purpose of bypassing check-out.

So, the beginning was a huge irritant, the middle was fine, and the ending was disappointing.

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Key West Crowne Plaza

By

December 16, 2014

platinumelite

Highly recommend this hotel - clean, great staff, and perfect location.

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A Destination IHG Property

By

December 16, 2014

platinumelite

A unique location in downtown Key West in the middle of everything. Walk everywhere you want to see in minutes.

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