Crowne Plaza Key West-La Concha

Hotel Front Desk: 1-305-2962991

Hotel Fax: 1-305-2943283

Hotel Email:

Check In: 4:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

Key West International (EYW)

- Distance from hotel: 3 MI/ 4.83 KM East l

- South on US1 to end turn right on Roosevelt Blvd Drive 2 miles turn right on Duval Street , four blocks on left

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- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 24.00 USD

- Valet Parking Only and is $24 per night. IHG Platinum members receive complimentary parking, and Gold Members receive a discounted $13.00/night parking charge.

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Hotel Highlights

Key West La Concha is a legendary resort on famous Duval Street, steps from sand beaches, clear waters, shops, restaurants and exciting Key West attractions.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 546 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Great location some issues with room.


October 22, 2014


Air conditioner was leaking so the room had a moldy and mildew odor.

Posted byHotelStaff
October 25, 2014
We're sorry to hear of your AC issue during your last stay but hope you had contacted the Front desk to see about moving to another room while this issue was fixed. We hope to see you once again at La Concha to experience all of our new Amenities!!!
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the room was ok that it


October 21, 2014


the only good thing about our stay was the room.we've been to the Keys many-many times first time and last time at the Crown.

Posted byHotelStaff
October 24, 2014
We are glad to hear that you enjoyed your accommodations at La Concha and hope you had time to enjoy the facilities we have to offer! We have some new amenities coming soon such as a Rooftop Spa which will offer spectacular views of Key West!!! We hope to see you back at La Concha soon!
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Nothing special


October 19, 2014


Not HCI treatment. No reason to be a member. Just not what we would expect from a Crowne Plaza.

Posted byHotelStaff
October 23, 2014
We hope you did have the opportunity to enjoy the facilities at La Concha while you were here! We hope you return to experience some of the new amenities we have coming to La Concha such as the new Rooftop Spa!!!
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unhappy in Key West


October 19, 2014

I am a PriorityClubRewards member with IHG and I booked a room in Key West for a short vacation for my wife and myself. When we arrived we had problems locating the hotel for there was no sign to show how to enter the registration area. We were placed in a room where a maintenace elevator went up and down the outside of the building all day long. Our room key expired every day, and we had to get a new key each day. Our room was supplied with a coffee pot and on our first day we had a packet of coffee. It was never replinshed during our stay.

Posted byHotelStaff
October 23, 2014
We are sorry to hear of your displeasure during your stay with us! La Concha is the tallest building and a Landmark in Key West so it is unfortunate that you had a difficult time finding our Reception located at our driveway. The exterior elevator is part of our Spa work to keep the workers from using the guest elevators and only runs during the daytime when most guests are out and about in Key West. It has been removed as we are almost completed with the Spa. Card keys can often not work when put next to something magnetic such as a credit card. We hope you asked the Front desk or Housekeeper for more coffee during your stay as it is normal to be replaced daily. We hope to see you once again at La Concha to experience all of our new Amenities!!!
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