Crowne Plaza Kitchener-Waterloo

Hotel Front Desk: 1-519-7444141

Hotel Fax: 1-519-7441314

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Waterloo Region International Airport (YKF)

- Distance from hotel: 8.08 MI/ 13 KM l

- 1. Head southeast toward Township 99 Rd 69 m 2. Turn right onto Township 99 Rd 34 m 3. Township 99 Rd turns left and becomes 99 Township Rd 500 m 4. Turn right onto Fountain St N/Regional Rd 17 4.7 km 5. Turn left onto Victoria St N/ON-7 W/Regional Rd 17 (signs for Victoria Street N/Kitchener/County Road 53) Continue to follow Victoria St N 6.3 km 6. Turn left onto Lancaster St W

Kitchener VIA Station

- Distance from hotel: 1.24 MI/ 2 KM

- Turn Right on Victoria Street, Turn Left on King Street, Turn Right on Benton Street, Hotel on Left Side

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- Car Parking Available

- Self-Parking Fee: 12.00 CAD

- Valet Parking Available

- Valet Parking Fee: 20.00 CAD

- Onsite parking available for $12.00 per car per night. Valet parking available for $20.00 per car per night. Daily maximum up to $14.00 per car per day.

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Hotel Highlights

The Crowne Plaza Kitchener-Waterloo is Kitchener's largest upscale full service hotel. Ideally located in the heart of downtown Kitchener and Canada's Technology Triangle and within walking distance to Communitech, The Tannery, Desire2Learn, Google, and more. With multi-million dollar renovations complete in 2014, the Crowne Plaza Kitchener-Waterloo extends modern style and upscale service.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 81 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Comfortable bed and excellent service


October 16, 2014

Enjoyed a recent stay at Crowne Plaza Hotel in Kitchener. The room was well appointed and the accomodations very comfortable. The breakfast buffet provided a wide variety of food choices and the quality of the food was excellent in taste and temperature.
Would highly recommend this hotel to anyone visiting Kitchener.

Posted byHotelStaff
October 20, 2014
Dear The Kwas, Thank you for your wonderful 5 star rating and review for the Crowne Plaza Kitchener-Waterloo following your recent stay with us. We are very happy to see that you enjoyed your newly renovated guestroom and the breakfast buffet in the morning. Thank you for choosing to stay with us and we look forward to seeing you again in the near future. Jenna Assistant Front Office Manager
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Comfortable bed and great service.


October 09, 2014

Room was modern and very stylish. The bed was super comfortable and i received a great night sleep. As my wife was under the weather we ate in, the desk staff was great. I went down to ask about the local restaurant the desk staff printed out the restaurant's complete menu which was great for our situation. I have never had anyone in any motel ever go out of their way the way they did.

Posted byHotelStaff
October 13, 2014
Dear billyd424, Thank you for your 5 star review following your recent stay at the Crowne Plaza Kitchener-Waterloo. We are very happy to see that your newly renovated guestroom was comfortable and the front desk employees were helpful and accommodating to your needs. Great customer service is something we pride ourselves on and strive to exceed each and every guests expectations. Thank you for staying with us and we look forward to welcoming you back in the future. Jenna Assistant Front Office Manager
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Clean rooms, friendly staff and comfortable beds


October 09, 2014

Nice modern hotel - Clean rooms, friendly staff and comfortable beds. I would stay here again.

Posted byHotelStaff
October 12, 2014
Dear Holly12345, Thank you for your wonderful comments about your stay with us at the Crowne Plaza Kitchener Waterloo. We look forward to your next stay with us on your next trip to the Kitchener area. Warm Regards, Lucy Domingos Front Office Manager
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Great stay


October 06, 2014

Had a great stay at this hotel. It was quiet, nice, and trendy. The hot tub looked nice but I did not use it. I am excited to return after the renos are totally completed.

Posted byHotelStaff
October 11, 2014
Dear JenWH, Thank you for taking the time to post your comments on our brand website about your stay with us. We are happy that you enjoyed your stay. Our restaurant renovations will be complete within a couple of weeks and we hope to have you return to see and experience the new look and feel of our hotel. Warm regards, Lucy Domingos
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