Rated 4.1 out of 5 by 24
Rated 4.0 out of 5.0 by RHCLP Great room, poor breakfast and dinner
Under renovation so access to parking and rooms was very convoluted. Room amenities and cleanliness were excellent. Very quiet. Staff were extremely courteous and helpful. Main complaint was with restaurant. Very little variety and dubious quality of food. Open dishes of condiments in a buffet and no tongs available for bread/toast could cause contamination.
Evening meals from restaurant menu were mediocre at best.
If access and food quality were brought up to what one would expect of a Crowne Plaza property, then we would recommend this hotel, but cannot recommend now.
July 10, 2014
Rated 4.0 out of 5.0 by Jilleanne1 Under Renovations
I have stayed at this location in the past when it was a Delta and enjoyed the overall convenience of the hotel location.
The timing was unfortunate because they are mid renovation and some areas were inaccessible, even certain elevator banks which made our room difficult to access.
In the past, I enjoyed the lobby restaurant/bar but that was completely closed off due to renovations.
The upside was that our room was newly renovated and clean and the lobby was nice, although unfinished. The bedding was white, clean and very comfortable. The room amenities were well thought out and convenient.
A cautionary note: the fridge was set too cold and froze our food, but we found the dial on the backside of the fridge once pulled out.
The breakfast buffet was limited in offering and not very appetizing. It was included in our stay, but not worth the price we would have normally paid for it.
The staff was very friendly and helpful.
Overall, I would definitely stay again, perhaps next year when their renovations are complete. And I would request a room with a tub, if available as ours only offered a shower.
July 3, 2014
Rated 5.0 out of 5.0 by iflyrjs Awesome hotel staff
Despite the dust of the on-going construction and the temporary enterance located in an alley way. Our stay was GREAT the front desk staff were very accomadating and pleasant. Recognizing my Platinum status and upgrading us to a spectacular room. What made me what to stay at this location in the first place was the fact that is hotel is Pet Friendly. Whether my pet is travelling with me or not this is a huge consideration whether this hotel gets my money. So thank you for that you can be assured we will be staying at this location many times to come.
July 1, 2014