Crowne Plaza Kitchener-Waterloo

Hotel Front Desk: 1-519-7444141

Hotel Fax: 1-519-7441314

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Waterloo Region International Airport (YKF)

- Distance from hotel: 8.08 MI/ 13 KM l

- 1. Head southeast toward Township 99 Rd 69 m 2. Turn right onto Township 99 Rd 34 m 3. Township 99 Rd turns left and becomes 99 Township Rd 500 m 4. Turn right onto Fountain St N/Regional Rd 17 4.7 km 5. Turn left onto Victoria St N/ON-7 W/Regional Rd 17 (signs for Victoria Street N/Kitchener/County Road 53) Continue to follow Victoria St N 6.3 km 6. Turn left onto Lancaster St W

Kitchener VIA Station

- Distance from hotel: 1.24 MI/ 2 KM

- Turn Right on Victoria Street, Turn Left on King Street, Turn Right on Benton Street, Hotel on Left Side

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- Car Parking Available

- Self-Parking Fee: 12.00 CAD

- Valet Parking Available

- Valet Parking Fee: 20.00 CAD

- Onsite parking available for $12.00 per car per night. Valet parking available for $20.00 per car per night. Daily maximum up to $14.00 per car per day.

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Hotel Highlights

The Crowne Plaza Kitchener-Waterloo is Kitchener's largest upscale full service hotel. Ideally located in the heart of downtown Kitchener and Canada's Technology Triangle and within walking distance to Communitech, The Tannery, Desire2Learn, Google, and more. With multi-million dollar renovations complete in 2014, the Crowne Plaza Kitchener-Waterloo extends modern style and upscale service.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 202 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

great service and comfy room


May 27, 2015

I had a wonderful stay at the Crowne Plaza in Kitchener and would recommend the hotel to anyone.

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Close to City Hall


May 27, 2015

It was within walking distance of City Hall which is why were staying in Kitchener for the weekend.

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Antiquated heating/cooling system


May 25, 2015


I checked in late afternoon and by 9 PM the room was getting chilly. Putting the thermostat into the heating mode and advancing the temp to 85°F did not produce heat. I called the front desk and was politely told that the hotel was old and only one climate mode was available (cooling, in this case). The staff said they have electric space heaters and would have one delivered to my room. By midnight the room was finally warm enough to sleep in. It would have been nice to know about that when I checked in, and not after the room had cooled down considerably. Even nicer would have been to have an up-to-date heating / cooling system where guests could actually set their preferred room temps.

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Beautiful Hotel


May 22, 2015

Loved our room and the cleanliness of the place. Very up to date and roomy! I was not a fan of the staff at our check in, hoping that it was just a bad day and they are not like that with everyone. Check out staff were much better.

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