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  • 1 877 2 CROWNE
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About our Hotel

Location: Downtown/City Center

  • Location: Downtown/City Center
  • Closest City: WATERLOO
  • Distance From Hotel: 1.0MI
  • Local time zone: GMT-04:00

Check In: 3:00 PM Check Out: 12:00 PM

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum check-in age: 18
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:2
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. German
  2. English
  3. French

Pet Policy

Pet Policy

Pets allowed up to 40 lbs max, non refundable deposit of 35 dollars per stay for up to 5 nights

What's Nearby

What's Nearby

Attraction:
The Museum
Distance From Hotel:0.5KM

Parking

Parking

  • Number of parking spaces:250
  • Car Parking Available
  • Onsite parking available for $12.00 per car per night. Valet parking available for $20.00 per car per night. Daily maximum up to $14.00 per car per day.
  • Daily Parking Fee ( 12.00  CAD)
  • Valet parking fee  ( 20.0 CAD )

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Wired Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Hotel renovated inFebruary 01, 2014
  • Total number of rooms:201
  • Total number of suites:8
  • Total number of rooms with only one bed:82
  • Total number of rooms with only double beds:119
  • Total number of non-smoking rooms:201
  • Total number of rooms for the physically challenged:2
  • Executive floors
  • Interior corridor
  • Total number of floors:9

Welcome to the Crowne Plaza Kitchener-Waterloo! Located in downtown Kitchener, the Crowne Plaza Kitchener-Waterloo is Kitchener-Waterloo's premier full service hotel and conference centre. The Crowne Plaza Kitchener-Waterloo boasts 201 modernly designed guestrooms, 17 000 square feet of meeting/function space, onsite restaurant and lounge, indoor swimming pool, full fitness and recreation centre including two bowling lanes and mini putt.

The Crowne Plaza Kitchener-Waterloo is
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Welcome to the Crowne Plaza Kitchener-Waterloo! Located in downtown Kitchener, the Crowne Plaza Kitchener-Waterloo is Kitchener-Waterloo's premier full service hotel and conference centre. The Crowne Plaza Kitchener-Waterloo boasts 201 modernly designed guestrooms, 17 000 square feet of meeting/function space, onsite restaurant and lounge, indoor swimming pool, full fitness and recreation centre including two bowling lanes and mini putt.

The Crowne Plaza Kitchener-Waterloo is the most recently renovated property in Kitchener, with multi-million dollar renovations completed in 2014.

Kitchener is famous for more than its Germanic roots and annual Oktoberfest. It has a reputation as a friendly and livable city, and the Crowne Plaza Kitchener-Waterloo puts guests in easy reach of local attractions and fun. Easily accessible from Hwy 401 and halfway between Toronto and London, our Kitchener hotel offers a fun and comfortable home base to explore the area. Browse the 130-year-old farmers market, take the family skiing, visit kids at university, or stay in and have a game of squash or billiards.

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Features
The Crowne Plaza Kitchener-Waterloo is Kitchener's largest and premier full service hotel. Ideally located in the heart of downtown Kitchener, the Crowe Plaza Kitchener-Waterloo is the jewel of downtown, providing upscale accommodations and meetings/conference facilities. With a multi-million dollar renovation completed each guest room is a brand new room, offering our guest a luxurious stay.

Guest Reviews

Rated 3.9 out of 5 by 98 reviewers.
Rated 5.0 out of 5.0 by Holiday Inn Cambridge-Hespeler Galt Holiday Inn Cambridge-Hespeler Galt, Awesome experience with my family. August 18, 2014
Rated 2.0 out of 5.0 by Great service but to be avoided during renovations Rooms are worn down and should not be rented during renovations, smelly, and just not comfortable, not what you expect from Holiday Inn chain being a IHG gold elite status. August 18, 2014
Rated 1.0 out of 5.0 by If on business, stay elsewhere! I honestly thought this kind of hotel no longer existed! It is dated, noisy, very low ceilings, very low quality materials and did I say dated? I checked in for 3 days but stayed a total of 12 hours only. Staff did not acknowledge my IHG status (platinum) and did not offer an upgrade or even a room in what I learned to be a business section, far enough from the noise of the holidayers... Restaurant food was terrible: how can you miss a California salad? The greens were stale and the nuts and coconut shavings were old and smelled of rancid oil. Terrible experience. They have 2 swimming pools and if you are on vacation with kids it may be OK. Otherwise there are many better alternatives almost within walking distance. This was the second worst experience at a Holiday Inn in my life. August 16, 2014
Rated 1.0 out of 5.0 by Time to put this building down! Noisy compressor for the air conditioner, slight musty smell in room, restaurant- the cushions in the chairs are terrible, the black marble table tops have chunks out of it, I think someones dog came in and chewed on them! August 15, 2014
Rated 5.0 out of 5.0 by Comfortable Stay And Great Staff Everything In Our Stay Was Excellent From The Front Desk To Fireside Grill Restaurant Staff Everybody Was So Friendly It Made Our Stay More Enjoyable And I Would Recommend This Holiday Inn To Anybody. It was Worth It And The Tickets And Directions To African Lion Safari Made This Destination Even More Fun For Our Stay Again THANK YOU. August 14, 2014
Rated 5.0 out of 5.0 by Waitstaff above and beyond The pools were great the rooms were comfy but the best part.... We had some medical issues before dinner right before they closed.. My 5 year old is a type 1 diabetic and her insulin pump malfunctioned. Long story short... they took great care of us. Sent dinner to our room well after they closed. Will never forget how well they treated us. August 13, 2014
Rated 5.0 out of 5.0 by Overall Quality I have stayed at numerous hotels and this one was at the top of the recommended list. Overall quality, comfort and value was great. No complaints here. We took our grandchildren to the African Lion Safari and saved money on tickets through the hotel and all ate for free at hotel restaurant which made for a very cost effective vacation and in this economy very important. August 13, 2014
Rated 5.0 out of 5.0 by great service Very friendly staff. Clean pool, sauna and hot tub. Perfect temperature in the outdoor pool for a morning swim. August 12, 2014
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Located in downtown Kitchener, close restaurants and entertainment
Located in downtown Kitchener, close restaurants and entertainment
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Located in downtown Kitchener, close restaurants and entertainment Front Desk Front Desk Lobby Area with Fireplace
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