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  • 1 877 2 CROWNE
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About our Hotel

Location: Downtown/City Center

  • Location: Downtown/City Center
  • Closest City: WATERLOO
  • Distance From Hotel: 1.0MI
  • Local time zone: GMT-04:00

Check In: 3:00 PM Check Out: 12:00 PM

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum check-in age: 18
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:2
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. German
  2. English
  3. French

Pet Policy

Pet Policy

Pets allowed up to 40 lbs max, non refundable deposit of 35 dollars per stay for up to 5 nights

What's Nearby

What's Nearby

Attraction:
The Museum
Distance From Hotel:0.5KM
Attraction:
Centre in the Square
Distance From Hotel:1.0KM
Attraction:
The Aud
Distance From Hotel:2.0KM

Parking

Parking

  • Number of parking spaces:250
  • Car Parking Available
  • Onsite parking available for $12.00 per car per night. Valet parking available for $20.00 per car per night. Daily maximum up to $14.00 per car per day.
  • Daily Parking Fee ( 12.00  CAD)
  • Valet parking fee  ( 20.0 CAD )

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Wired Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Hotel renovated inFebruary 01, 2014
  • Total number of rooms:201
  • Total number of suites:8
  • Total number of rooms with only one bed:82
  • Total number of rooms with only double beds:119
  • Total number of non-smoking rooms:201
  • Total number of rooms for the physically challenged:2
  • Executive floors
  • Interior corridor
  • Total number of floors:9

Welcome to the Crowne Plaza Kitchener-Waterloo! Located in downtown Kitchener, the Crowne Plaza Kitchener-Waterloo is Kitchener-Waterloo's premier full service hotel and conference centre. The Crowne Plaza Kitchener-Waterloo boasts 201 modernly designed guestrooms, 17 000 square feet of meeting/function space, onsite restaurant and lounge, indoor swimming pool, full fitness and recreation centre including two bowling lanes and mini putt.

The Crowne Plaza Kitchener-Waterloo is
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Welcome to the Crowne Plaza Kitchener-Waterloo! Located in downtown Kitchener, the Crowne Plaza Kitchener-Waterloo is Kitchener-Waterloo's premier full service hotel and conference centre. The Crowne Plaza Kitchener-Waterloo boasts 201 modernly designed guestrooms, 17 000 square feet of meeting/function space, onsite restaurant and lounge, indoor swimming pool, full fitness and recreation centre including two bowling lanes and mini putt.

The Crowne Plaza Kitchener-Waterloo is the most recently renovated property in Kitchener, with multi-million dollar renovations completed in 2014.

Kitchener is famous for more than its Germanic roots and annual Oktoberfest. It has a reputation as a friendly and livable city, and the Crowne Plaza Kitchener-Waterloo puts guests in easy reach of local attractions and fun. Easily accessible from Hwy 401 and halfway between Toronto and London, our Kitchener hotel offers a fun and comfortable home base to explore the area. Browse the 130-year-old farmers market, take the family skiing, visit kids at university, or stay in and have a game of squash or billiards.

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Features
The Crowne Plaza Kitchener-Waterloo is Kitchener's largest and premier full service hotel. Ideally located in the heart of downtown Kitchener, the Crowe Plaza Kitchener-Waterloo is the jewel of downtown, providing upscale accommodations and meetings/conference facilities. With a multi-million dollar renovation completed each guest room is a brand new room, offering our guest a luxurious stay.
Announcements
KW Oktoberfest is just around the corner... Book your Oktoberfest package now. Your Oktoberfest package will include: Complimentary upgrade upon check in (subject to availability), Discounted onsite
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Announcements
KW Oktoberfest is just around the corner... Book your Oktoberfest package now. Your Oktoberfest package will include: Complimentary upgrade upon check in (subject to availability), Discounted onsite parking, Official KW Oktoberfest souvenir, Complimentary day pass to our onsite Recreation Centre and a 20% off discount voucher for Food & Beverage (nonalcoholic) in our restaurant.
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Guest Reviews

Rated 4.2 out of 5 by 100 reviewers.
Rated 5.0 out of 5.0 by Service The staff is friendly, efficient and responsive to our needs. My husband left his shaver and we are very impressed and thankful the way the Desk Manager, Mandy handled it from start to finish. August 30, 2014
Rated 4.0 out of 5.0 by clean nice hotel. It was clean, comfortable, quiet, and friendly. August 29, 2014
Rated 5.0 out of 5.0 by Best of Guelph! Our 40th Anniversary stay at Holiday Inn, Guelph was superb - keep up the good work, staff! August 28, 2014
Rated 5.0 out of 5.0 by Comfortable bed, Great sleep Once again Holiday Inn came through with comfort and affordability. August 23, 2014
Rated 4.0 out of 5.0 by Dirty windows I asked for a non-smoking room, and the room smelled a bit like cigarette smoke. It wasn't too bad, but I noticed a faint odour. When I went to open the window, there were countless cigarette butts along the window sill. It was disgusting. August 23, 2014
Rated 4.0 out of 5.0 by Guest Everything was good except mattress was un comfortable and T.V. remote did not work great August 21, 2014
Rated 5.0 out of 5.0 by A grear stay away from home for the family Was a great relaxing stay and the kids had fun at the pool. Fantastic service, great facilities, reasonable costs and would definitely stay again.. August 20, 2014
Rated 5.0 out of 5.0 by Recommended as a olace to stay Enjoyed my 2 night stay. Room very comfortable. Required assistance to directions to a church and staff were prompt and courteous and helpful. I did not have my breakfast there but as I came down the elevator, I could see the see the room and it looked inviting and nicely set up for service. August 20, 2014
Rated 5.0 out of 5.0 by desk customer service excellent I travelled with two grandsons I was greatly impressed with the desk clerk, I do not have the young ladies name but she was very poised and helpful. We did not dine within the hotel, so I cannot rate that Newspaper a nice touch thank you will stay there again August 17, 2014
Rated 4.0 out of 5.0 by Great stay for work in Guelph I stayed at the Guelph Hotel and Conference Center for the first time for 2 nights in August. Front desk staff were great and the breakfast buffet was good. My room faced the pool, so I didn't have an outside view. I would ask for another room the next time I visit. Overall, a very nice hotel. August 17, 2014
Rated 5.0 out of 5.0 by Great stay Great hotel. Have been there twice and enjoy the openness of the layout. The food is great, however, there aren't as many items on the menu as there used to be. Quite a limited selection. Also, I wish the pool opened earlier than 8am. I had hoped to go for a swim before heading out for the day. Other than that, wonderful, relaxing stay :) August 13, 2014
Rated 5.0 out of 5.0 by Friendly Service and Comfortable I was travelling with children and the staff were accommodating and actually gave my youngest child a free toy. The buffet breakfast was excellent !! Very clean and comfortable. August 13, 2014
Rated 4.0 out of 5.0 by Comfortable overnight stay I stayed at this hotel for one night and found the room better than expected for the price. The bed and pillows were some of the most comfortable I have experienced and I had a great night sleep. I did not use any of the amenities as my stay was brief but everything appeared clean and maintained. I would stay here again. August 12, 2014
Rated 5.0 out of 5.0 by great rooms an enjoyable stay the staff was great the food was tasty August 11, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Mandy at front desk was great. Our suite was spacious, clean and comfortable with a balcony overlooking the pool area. Wish you still had your hot tub. However all enjoyed the pool. The hotel has gone through a major renovation since our last visit. Good job! This location is great for shopping, as it is beside the Stone Road Mall, and within walking distance to restaurants. August 5, 2014
Rated 4.0 out of 5.0 by Friendly Staff Travelling on business, stayed 3 nights. Friendly staff, nice facility, clean room. Slow elevator, I was not recognized as a Platinum Rewards member which I see as a big deal, Wifi provided as free even for Platinum members is basic 2-3mb and seemed unstable, at times it was ok, other times it was terrible and could not be used for VOIP calls. It was an expensive per day fee to upgrade to a faster service which I feel should be provided free, especially to Platinum members which do a lot of business with HI hotels. For business travelers especially international business travelers internet access is our lifeline and is a basic need. August 1, 2014
Rated 4.0 out of 5.0 by Great location The location is great due to the hotel is beside the Stone Road Mall and many good restaurants. You can walk to all of these. The staff were very accommodating and helpful. The breakfast was excellent. The air was too cool at the indoor pool. July 31, 2014
Rated 5.0 out of 5.0 by Comfort and Great value I am very pleased with the great service.(Specially with the front desk manager) who went out of her way to accommodate us with rooms when it was a very busy weekend. Everything was great. July 29, 2014
Rated 5.0 out of 5.0 by Enjoyable experience Loved to be able to open the window in the room and sleep with fresh air. Great service at reception, bar, restaurant and housekeeping.. July 28, 2014
Rated 4.0 out of 5.0 by size of hotel easy to get around came to Guelph for my son's wedding location off the 401 was great, hotel was loated very well to all ammenities and to the downtown where the wedding was being held The city is easy to travel about also very clean and pictersque July 26, 2014
Rated 4.0 out of 5.0 by Suprisingly Nice Hotel Overall, whne travelling you need a great place to just sleep. This is that place, great bed nice and firm July 24, 2014
Rated 5.0 out of 5.0 by Great place to stay Great place to stay for a reasonable cost. Staff are very friendly and efficient. All that was asked for they made sure i had it within good time or at the specific time that i requested it for. Check in and check out were both quick and easy. The food was delicious. I plan on staying again for sure. July 23, 2014
Rated 5.0 out of 5.0 by great place to stay We spent the night in the Parlour Suite with our 4 grandchildren after attending the Shriner's Circus in Milton. Suite was spacious and great for us all to be together. Suite was clean and everything was new -- bedding and linens were new and fresh and beds and pillows were comfortable. Pool and sauna were clean and pool was nice and warm. Meals were great and a savings as kids eat free with adults. Very good experience all the way around. July 23, 2014
Rated 3.0 out of 5.0 by Air conditioning issues/Room wasn't up to standards Room had dead bugs in the window and wasn't up to the cleanliness standards that most holiday inns have. Air conditioning didn't work in first room. The maintenance person was off that day so another employee looked at the A/C and decided we needed to switch rooms. July 17, 2014
Rated 4.0 out of 5.0 by Enjoyable stay The hotel was welcoming and accommodating to our class reunion. Arrangements worked out very well including the hospitality suite. June 26, 2014
Rated 4.0 out of 5.0 by room fan Fan in room was VERY noisy The bathroom lighting was very dim Overall good, but not overly memorable. June 26, 2014
Rated 5.0 out of 5.0 by Reunion weekend We gathered with other colleagues at a fiftieth anniversary gathering for our year. The facilities where very well suited for this purpose. June 25, 2014
Rated 5.0 out of 5.0 by Very comfortable and welcoming I've stayed in many hotels over the years. For the reasonable price this hotel met all my needs for comfort, feeling welcome, delicious food and wonderfully clean guest and common rooms. I'd stay there again anytime! June 23, 2014
Rated 5.0 out of 5.0 by Great Staff Very helpful ! The staff all the way from the front desk to the cheerful ladies cleaning the rooms were so nice. June 22, 2014
Rated 5.0 out of 5.0 by One of the Best hotel Experience ever When we arrived here, we did not know what to expect, but, almost everything exceeded our expectations, and, we strongly recommend this hotel to everyone. if in the vicinity, and, need to stay in a hotel, you need not look any further, this is the right place to stay. June 22, 2014
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Located in downtown Kitchener, close restaurants and entertainment
Located in downtown Kitchener, close restaurants and entertainment
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Located in downtown Kitchener, close restaurants and entertainment Front Desk Lobby Area with Fireplace Front Desk
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