Crowne Plaza Kitchener-Waterloo

Hotel Front Desk: 1-519-7444141

Hotel Fax: 1-519-7441314

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Waterloo Region International Airport (YKF)

- Distance from hotel: 8.08 MI/ 13 KM l

- 1. Head southeast toward Township 99 Rd 69 m 2. Turn right onto Township 99 Rd 34 m 3. Township 99 Rd turns left and becomes 99 Township Rd 500 m 4. Turn right onto Fountain St N/Regional Rd 17 4.7 km 5. Turn left onto Victoria St N/ON-7 W/Regional Rd 17 (signs for Victoria Street N/Kitchener/County Road 53) Continue to follow Victoria St N 6.3 km 6. Turn left onto Lancaster St W

Kitchener VIA Station

- Distance from hotel: 1.24 MI/ 2 KM

- Turn Right on Victoria Street, Turn Left on King Street, Turn Right on Benton Street, Hotel on Left Side

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- Car Parking Available

- Self-Parking Fee: 12.00 CAD

- Valet Parking Available

- Valet Parking Fee: 20.00 CAD

- Onsite parking available for $12.00 per car per night. Valet parking available for $20.00 per car per night. Daily maximum up to $14.00 per car per day.

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Hotel Highlights

The Crowne Plaza Kitchener-Waterloo is Kitchener's largest upscale full service hotel. Ideally located in the heart of downtown Kitchener and Canada's Technology Triangle and within walking distance to Communitech, The Tannery, Desire2Learn, Google, and more. With multi-million dollar renovations complete in 2014, the Crowne Plaza Kitchener-Waterloo extends modern style and upscale service.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 182 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Smoke and mirrors


April 23, 2015

This hotel is beautifully decorated, but is lacking in functionality.
Water stopped in showers, elevators stopped working when in them, bathroom has no counters for items, bathroom doors are see through and you can hear everything no privacy when using bathroom, balcony doors old and unable to open, and don't even use the restaurant there, two people working, dirty dishes, dirty tables loaded with dishes, no service. I felt bad for the two people working. Parking was ridiculous, should have separate parking for wedding and functions, so paying hotel guests get a parking spot. No express check out. Absolutely should have put more money into service and maintaince then into decor!

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Homey atmosphere


April 21, 2015


The room was really nice and clean. We had great service and the staff was great. We will be staying there again!

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Great Place


April 20, 2015


Well located in the downtown. Entire hotel was clean and staff was very friendly.

Posted by HotelStaff
April 22, 2015
Dear Steveb7777, Thank you for your feedback following your recent stay with us. We are happy to hear we were conveniently located for your needs while in the Kitchener area. Also we love hearing positive feedback regarding the employees and the cleanliness of the hotel. Thank you for choosing to stay with us and we look forward to welcoming you back Jenna Assistant Front Office Manager
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Beautiful Renovations


April 16, 2015


I thoroughly enjoyed my stay at the Crowne Plaza Hotel this week. When talking to my husband on the phone I commented on all the renovations that had been done that immediately caught my eye in the restaurant and foyer. I enjoyed the workout area and in talking with the staff like your ideas around the possibility of having work-out classes. I think this will be a real asset to the community and those patrons that are able to partake in these activities.

Good Work Crowne Plaza!

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