Crowne Plaza Kitchener-Waterloo

Hotel Front Desk: 1-519-7444141

Hotel Fax: 1-519-7441314

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Waterloo Region International Airport (YKF)

- Distance from hotel: 8.08 MI/ 13 KM l

- 1. Head southeast toward Township 99 Rd 69 m 2. Turn right onto Township 99 Rd 34 m 3. Township 99 Rd turns left and becomes 99 Township Rd 500 m 4. Turn right onto Fountain St N/Regional Rd 17 4.7 km 5. Turn left onto Victoria St N/ON-7 W/Regional Rd 17 (signs for Victoria Street N/Kitchener/County Road 53) Continue to follow Victoria St N 6.3 km 6. Turn left onto Lancaster St W

Kitchener VIA Station

- Distance from hotel: 1.24 MI/ 2 KM

- Turn Right on Victoria Street, Turn Left on King Street, Turn Right on Benton Street, Hotel on Left Side

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- Car Parking Available

- Self-Parking Fee: 12.00 CAD

- Valet Parking Available

- Valet Parking Fee: 20.00 CAD

- Onsite parking available for $12.00 per car per night. Valet parking available for $20.00 per car per night. Daily maximum up to $14.00 per car per day.

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Hotel Highlights

The Crowne Plaza Kitchener-Waterloo is Kitchener's largest upscale full service hotel. Ideally located in the heart of downtown Kitchener and Canada's Technology Triangle and within walking distance to Communitech, The Tannery, Desire2Learn, Google, and more. With multi-million dollar renovations complete in 2014, the Crowne Plaza Kitchener-Waterloo extends modern style and upscale service.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 133 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Good location, excellent hotel


January 26, 2015

For coming from the railway station and going to the Theater in the Square it is a good location.

The hotel looks nice, is clean, offers great facilities. The staff was very friendly and helpful. Restaurant for dinner and breakfast were excellent. The room was big, clean, quiet. The bathroom was nice. We only missed a little bit of counter space and hooks or bars for the wet towels. The fitness center is very good.

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Big suite and nicely appointed room


January 21, 2015


Upgrade to suite was very nice and it gave me plenty of room to relax and feel like I was boxed in. The staff was very friendly and I was given a cold bottle of water in the fitness center after I signed in. The fitness center was great with lots of strength training equipment (that all worked properly) and lots of cardio equipment as well. The pool was long enough to swim lap too.

Posted byHotelStaff
January 24, 2015
Dear Arthur5541, Thank you for your glowing 5 star review following your recent stay at the Crowne Plaza Kitchener Waterloo. We are so happy that you enjoyed your stay with us and the complimentary suite upgrade you received. We are also happy that you thoroughly enjoyed and got to take advantage of our extensive fitness centre. Thank you for staying with us and we look forward to welcoming you back again soon. Jenna Assistant Front Office Manager
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comfortable bed


January 19, 2015


typically I enjoy a proper rest in hotel, except my last visit.

Posted byHotelStaff
January 21, 2015
Dear sara101, Thank you for taking the time to post your comments about your stay. I apologize that you did not experience a proper rest during this stay. Please feel free to contact me directly if you would like to further discuss how we could have made your stay more comfortable. Warm Regards, Lucy Domingos Front Office Manager
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January 15, 2015


Updated hotel, front desk staff were exceptional.

Kids loved the pool, arcades and bowling ally.

Posted byHotelStaff
January 20, 2015
Dear HarryDo, Thank you for the wonderful comments about our hotel. We are delighted that your kids enjoyed our recreation centre and that you enjoyed our new renovations. We look forward to your next stay with us at the Crowne Plaza Kitchener Waterloo. Warm Regards, Lucy Domingos Front Office Manager
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