Crowne Plaza Kitchener-Waterloo

Hotel Front Desk: 1-519-7444141

Hotel Fax: 1-519-7441314

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Waterloo Region International Airport (YKF)

- Distance from hotel: 8.08 MI/ 13 KM l

- 1. Head southeast toward Township 99 Rd 69 m 2. Turn right onto Township 99 Rd 34 m 3. Township 99 Rd turns left and becomes 99 Township Rd 500 m 4. Turn right onto Fountain St N/Regional Rd 17 4.7 km 5. Turn left onto Victoria St N/ON-7 W/Regional Rd 17 (signs for Victoria Street N/Kitchener/County Road 53) Continue to follow Victoria St N 6.3 km 6. Turn left onto Lancaster St W

Kitchener VIA Station

- Distance from hotel: 1.24 MI/ 2 KM

- Turn Right on Victoria Street, Turn Left on King Street, Turn Right on Benton Street, Hotel on Left Side

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- Car Parking Available

- Self-Parking Fee: 12.00 CAD

- Valet Parking Available

- Valet Parking Fee: 20.00 CAD

- Onsite parking available for $12.00 per car per night. Valet parking available for $20.00 per car per night. Daily maximum up to $14.00 per car per day.

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Hotel Highlights

The Crowne Plaza Kitchener-Waterloo is Kitchener's largest upscale full service hotel. Ideally located in the heart of downtown Kitchener and Canada's Technology Triangle and within walking distance to Communitech, The Tannery, Desire2Learn, Google, and more. With multi-million dollar renovations complete in 2014, the Crowne Plaza Kitchener-Waterloo extends modern style and upscale service.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 102 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

good hockey tournament experience


November 13, 2014

overall good experience. It was better than I expected. Place was updated and clean with friendly service. I would include parking in the price because there are not many parking options on the city streets. Parking lot a bit tight for large vehicles of today.
Bed was great and huge. I liked that the window opened for some fresh air.
Centrally located.
Good for the price we paid.

Posted byHotelStaff
November 15, 2014
Dear F-47, Thank you for your review following your recent stay at the Crowne Plaza Kitchener-Waterloo. We are happy to see that you enjoyed your overall stay with us and found the beds very comfortable. There is an additional charge for parking due to that fact that we are a downtown property with limited parking options available. We have 2 levels of parking, a covered lot and an outdoor lot for oversize vehicles. Thank you for staying with us and we look forward to welcoming you back for your next tournament. Jenna Assistant Front Office Manager
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Comfortable Beds!


November 13, 2014


My son and i stayed at this property for a hockey tournament in town he is a older teen. He is begging me to buy him a bed just like the one at this property, comfy beds, room a little small but did not bother us at all. The renovations are perfect like the beds.

Posted byHotelStaff
November 15, 2014
Dear desertsun1212, Thank you for the 5 star rating following your recent stay with us. We are very happy that you found the beds so comfortable and the entire hotel suited your needs for your stay with us. Thank you for staying and we look forward to seeing you again soon. Jenna Assistant Front Office Manager
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Nice & modern, in a good location


November 13, 2014


We were in the refurbished part of the hotel (rooms 403 and 404) - very nice and comfortable though a bit small, especially the bathroom. Pleasant staff and 2-3 blocks of "real coffee" and 2-3 good eating places.

We'd never been to Kitchener and would certainly go back to this hotel if we had to return.

Posted byHotelStaff
November 15, 2014
Dear Leanbureaucrat, Thank you for your feedback regarding your recent stay with us at the Crowne Plaza Kitchener-Waterloo. We are happy to see that you enjoyed all the renovations that have taken place as well as your guestroom. We have a tower section of the hotel with upgraded Executive rooms which are larger rooms for your convenience. We are also happy that our location allowed you to walk to some of the local establishments. Thank you for staying with us and we look forward to your return. Jenna Assistant Front Office Manager
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November 08, 2014

a great all round experience,The Hotel is one of the best value in Canada

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