Crowne Plaza Kitchener-Waterloo

Hotel Front Desk: 1-519-7444141

Hotel Fax: 1-519-7441314

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Kitchener VIA Station

- Distance from hotel: 1.24 MI/ 2 KM

- Turn Right on Victoria Street, Turn Left on King Street, Turn Right on Benton Street, Hotel on Left Side

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- Car Parking Available

- Self-Parking Fee: 12.00 CAD

- Valet Parking Available

- Valet Parking Fee: 20.00 CAD

- Onsite parking available for $12.00 per car per night. Valet parking available for $20.00 per car per night. Daily maximum up to $14.00 per car per day.

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Hotel Highlights

The Crowne Plaza Kitchener-Waterloo is Kitchener's largest upscale full service hotel. Ideally located in the heart of downtown Kitchener and Canada's Technology Triangle and within walking distance to Communitech, The Tannery, Desire2Learn, Google, and more. With multi-million dollar renovations complete in 2014, the Crowne Plaza Kitchener-Waterloo extends modern style and upscale service.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 108 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Service exceptional, room OK, stay comfortable


November 25, 2014


This is a comfortable place to stay although the rooms seem abit worn and I was very uncomfortable with the shower that had a plexiglass 'wall' covering about half the width of the shower (if you can picture this, the shower was not actually enclosed) . Since there was not a heater in the bathroom, it felt cooler than I found comfortable. Although the room seemed clean, the tops of the refrigerator and microwaves had not been dusted in a very long time and it is these little less obvious things that tell you if care has actually been taken to clean (at least I think so). The service was really very, very good. All of the staff were friendly, helpful, and seemed to genuinely care that I had a good stay. I only had breakfast in the restaurant and it was hearty and tasty and the waitress was excellent. I slept on a pull-out sofa because pillow-tops are too soft for me and unlike many pull-out beds, this one was very comfortable and I had a good sleep. Overall, a very pleasant stay.

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Comfort level


November 24, 2014

The bed was a great bed however the atmosphere was so dry that I know myself and another guest there during my stay found ourselves getting up all night to get water. It made for sleepless nights trying to stay hydrated.

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Nov 18 - great stay


November 24, 2014

Every time I go to the Crowne Plaza in Kitchener everything is always perfect - the renovated rooms, the breakast and facilities.

Posted byHotelStaff
November 28, 2014
Dear remmus3, Thank you for your great 5 star review! We are so happy to have you as a loyal guest and that each stay with us we are able to exceed your expectations and everything is perfect. Thank you again, and we look forward to welcoming you back Jenna Assistant Front Office Manager
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great experience / nice room


November 21, 2014


the overall renovation were well due...Now this hotel is up to date and it create a great experience ..

Posted byHotelStaff
November 24, 2014
Dear yves1969, Thank you for your wonderful comments about our newly renovated hotel. We are delighted that you enjoy the new design. We look forward to having you return to stay with us in the near future. Warm Regards, Lucy Domingos Front Office Manager
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