Rated 4.3 out of 5 by 106
Rated 5.0 out of 5.0 by lpgalady Very accomodating
I made reservations which I ended up changing twice while there including having my dog join me after staying with friends. The staff could not have been any nicer. The room both times during my stay was clean, comfortable and quiet. They made sure to take into account that they were doing work on the 12th floor and that may impact my stay so they provided me a room on a lower floor to mitigate that possibility
November 30, 2013
Rated 5.0 out of 5.0 by lakepop Stay here
Opted to stay here during Thanksgiving travel. We were most happy with our choice. A great location very helpful staff and comfortable/clean room. A plus was the very nice breakfast buffet...gave both my wife and I a nice diversity of choices...moreover the food was well presented and most importantly very tasty....well done ! So as my title says ....stay here.
November 29, 2013
Rated 4.0 out of 5.0 by Count Comfortable room but malodorous heating system
I enjoyed my stay until the temperature dropped and I had to turn the thermostat up. The heater emitted a stale musty odor which disturbed my sleep. I thought it would "burn off" after a few hours but it did not. I would have requested another room however the hotel was full due to a football game.
November 27, 2013
Rated 2.0 out of 5.0 by crazytrain terrible stay
I stayed during the weekend of the Vandy/UT game. The hotel was booked with what seemed like hundreds of middle school children in town for a football tournament. They ran the halls all night and on more than one occasion appeared as though they would break thru the thin walls of my room with their rough housing. I had to call the front desk on more than one occasion about the noise and at one time was told there was nothing they could do if the children were not in the hallway.
The food at the hotel was below average. The elevators were dirty. The rooms were average but not worth the price. On a good note the staff was efficient and pleasant.
I would not recommend this hotel and will stay there again.
November 27, 2013
Rated 4.0 out of 5.0 by JohnP72 Nice Stay
I was in town for a UT game, and the hotel was nice. The location is perfect, and the rooms were comfortable.
November 19, 2013
Rated 5.0 out of 5.0 by Michael312 Great Stay!!
Crowne Plaza Knoxville Downtown University really know how to treat their guests. The customer service and treatment were flawless. It makes a huge difference when you receive service from individuals who really care. My experience reinforces the reason I choose Crowne Plaza as my choice hotel.
November 14, 2013
Rated 4.0 out of 5.0 by tennisofficial Inconsistencies
This hotel is in a great location for restaurants within walking distance. It's workout room is almost as well equipped as my regular gym at home.
On the down side, the walls are paper thin. I was awakened at 130 am one night by neighbors laughing. It sounded like they were in my room. There are gaps between the walls and windows that allow light and sound to come through.
The housekeeping staff leaves a fresh bar of soap every day as policy. I commented that it was wasteful and was told that was the way it is done.
November 13, 2013
Rated 5.0 out of 5.0 by semipro Best of everything!
We are from the midwest but live on the east coast.. Every time we travel we use the Crowne Plaza Knoxville. Food is excellent. Staff go out of their way to accomidate us. We have recommended this property to others who love it as well! Our favorite place!!
October 31, 2013