Crowne Plaza Knoxville Downtown University

Hotel Front Desk: 1-865-5222600

Hotel Fax: 1-865-5237200

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

McGhee Tyson Airport (TYS)

- Distance from hotel: 15 MI/ 24.14 KM North l

- Take 129 North to 1-40 East Take exit 388A-James White Parkway. Take Summit Hill Dr exit off of parkway. Turn right at stoplight. Go through 3 stoplights. Hotel will be on the right.

Nashville International Airport (BNA)

- Distance from hotel: 178 MI/ 286.46 KM East l

- I-40 East to exit #388A-James White Parkway. Take Summit Hill Dr exit off of parkway. Turn right at the stoplight. Go through 3 stoplights. Hotel will be on the right.

Atlanta Hartsfield Airport (ATL)

- Distance from hotel: 300 MI/ 482.8 KM North l

- I-75 North to I-40 East. Exit off of I-40 at exit #388A-James White Parkway. Take Summit Hill Dr exit off of parkway. Turn right at stoplight. Go through 3 stoplights. Hotel will be on the right.

Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 10.00 USD

- Valet Parking Available

- Valet Parking Fee: 15.00 USD

- We offer valet as well as self-parking in our well-lit parking garage. We now have 2 charging stations for electric vehicles at no charge for hotel guests.

Print Hotel Fact Sheet

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Hotel Highlights

Our hotel's location in Knoxville, TN is in the midst of a very vibrant and exciting community. But our hotel, with its relaxed, European feel, is also a great place to escape the hustle and bustle.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 243 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Clogged bathroom sink/roach in room


October 20, 2014

I have stayed at this hotel before, but this last stay was very unpleasant. There was a roach in my room and I was offered no apology or compensation of any kind. Maintenance just came and removed it. The bathroom sink was clogged for a couple of my nights and I brought it to the attention of maintenance and it took them 2 days to get to it. I've still not yet received a receipt for my stay.

Posted byHotelStaff
October 24, 2014
Dear Monkey07, Please let us apologize for the inconveniences during your recent stay with us. It is disappointing to hear that such instances occurred. Please reach out to our General Manager, Ken Knight 865-522-2600 to discuss in more detail so we can work towards improving on our facilities and services. Once again, we apologize and hope to have the opportunity to welcome you back again soon. Thank you!
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Very friendly staffl, wonderful breakfast & dinner, pet friendly


October 19, 2014


We had stayed here before several yrs ago. Decided, because pet friendly, to return to Crowne Plaza, rather than other hotel we usually choose. We were pleasantly surprised at a few changes, of the friendliness of the staff, cleanliness of hotel, elevators, parking garage. The bathroom was updated, nice bedding, etc. We had a wonderful breakfast, and dinner.
It is not often you find all these pluses in a pet friendly hotel. The pet fee was reasonable.
We will definitely be back, as we go through Knoxville several times a year.

Posted byHotelStaff
October 23, 2014
We're so happy you and your pet enjoyed your stay with us! Thank you for taking the time to leave a review and we look forward to welcoming you back again soon.
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Great Value


October 16, 2014


Was rated as a 3 star on most online sites but it was nicer than some 4 star hotels I've stayed in.

Bathroom was recently renovated and has a huge shower. Room was clean and quite. Air/Heat worked well. Free Internet was a plus.

Posted byHotelStaff
October 23, 2014
We're so pleased that we could exceed your expectations! Thank you so much for your review and we look forward to welcoming you back again.
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Great Hotel


October 16, 2014


The staff was outstanding. Hotel was nice but the staff was really what made the hotel a great place to stay.

Posted byHotelStaff
October 23, 2014
We love nothing more than reading great reviews about our service! Thank you for your feedback!
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