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Rated 4.4 out of 5 by 8 reviewers.
Rated 5.0 out of 5.0 by Spa Hotel was very clean and great customer service. Pricing for spa was much higher than similar accomadations in the area. July 7, 2014
Rated 2.0 out of 5.0 by Bar am Abend nur für Raucher Eigentlich ein gutes Hotel, aber wer reine Luft möchte muss schon auf dem Zimmer bleigen oder ausgehen. Das ist in dieser Hotelkategorie unakzeptabel. Nur für Raucher zu empfehlen. July 7, 2014
Rated 5.0 out of 5.0 by Great Place to Stay I travel to the Kobe area regularly, the ANA is my favorite place to stay. Access via the subway to the JR makes travel easy, the hotel has the service and ammenities to make your stay a good one. July 1, 2014
Rated 5.0 out of 5.0 by Excellent choice of lodging in Kobe, Japan A very clean hotel with a great staff. This hotel has the best connections with Kobe and the rest of Japan. Unground subway to major train stations and downtown Kobe, and Shin Kobe just a few steps away to the fastest and smoothest train in the world. A perfect center to handle business and also for traveling to see all of Japan. Now add to that the price of the rooms are outstanding when compared to hotels with less to offer. Have been to Kobe many times over the years and have stayed at many of the major hotels but this one ranks about the rest in all phases. A great hub to operate out of for any and all purposes. June 22, 2014
Rated 3.0 out of 5.0 by Beautiful view but out of date rooms Location was great, in addition to the view. However, the rooms were dissappointly out of date. I was even upgraded (for an unreasonable price) to get into a "newer" room. To my disappointment, it was only subtly different from the orginal room. I would suggest this hotel is not up to typical Crowne Plaza standards. November 7, 2013
Rated 5.0 out of 5.0 by One of the best Crown Plaza First, I love city of Kobe. Based on this ,I love Crown Plaza Kobe. My room has a mountain-view, where in night, the lights in remote place are fallening stars, in my eyes. Brilliant. The location is good enough to has a easy access to the top of mountain where you can oversee the city and sea. The buffer is the best in my trip to Kansai area. Besides, I like the spa (Angsana) . January 31, 2013
Rated 5.0 out of 5.0 by Great view overlook in the hotel room After a long distance overnight flight, final reach the hotel however not yet reach the check in time. Luckily a Chinese Internship FO staff assist to help us translate for us to pre-reg and store the luggage. After we come back and pick up the key, we are surprised by the view that we have, although the room is not located in the highest floor. As the hotel org is located beside the hill therefore it already higher than the apartment around the hotel. You can have the nice night view of Shi-Kobe and maybe have chance to see the harbor of Shi-Kobe during the day time. Room size is big enough (fit to put in a King-sized bed with two chair beside the window). Cleanness of the room is excellent and have full set of amenities in room. We found that 3(?) floor have a spa - Angsana Spa. However the operation hour is so straight (open at late morning and close at early night). Service standard is very different from Banyan tree, no matter the receptions or the treatment itself. I had a foot massage but found that cannot compare to six senses or Banyan Tree that i had before. Not recommend to those have high expectation traveler to spa. Transportation of the hotel is ok (as it is located at the top of the metro). However, if you need to travel to Kobe/Kyoto, it also need to take a long of time (high cost and time consumed). Only suggest to who need to go to Kobe/Shi-Kobe area. Overall, Hotel’s service and condition is very good. January 23, 2013
Rated 5.0 out of 5.0 by good location and great srvice near Shin Kobe station. You can walk from Hotel to Shin kobe station (5 minutues ). Breakfast is good, a lot of choice December 3, 2012
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