Rated 3.9 out of 5 by 97
Rated 3.0 out of 5.0 by Cubster Don't get stuck with the room by the fitness center.
Either the fitness center needs to be moved or the room beside it should never be given to guests. We could not rest in that room at all due to the amount of noise coming from the fitness room; every single noise from the fitness room was transferred over and worst when the weights were used the room would shake.
The front desk person should be commended as she listened to our complaint and made every effort to rectify this to our satisfaction.
Aside from this room that should never be given to guests the hotel and its staff are good.
February 28, 2014
Rated 2.0 out of 5.0 by TravelGril76 Dated But Centrally-Located
Check-in process took a long time and room wasn't ready upon arriving (we arrived two hours after guests check-out); the check-in process was made worse by only one person working at the counter who was doing his best to accommodate the line.
Room was very dated and while clean, it felt old and not clean enough. Only one standard (hotel) bottle shampoo for two people. Internet was slow; printer was broken in the business center.
Breakfast buffet was sitting around and there was only two slices of toasts for incoming guests and the scrambled eggs left were the congealed ones around the rim of the buffet server.
People look overworked and sad there.
February 26, 2014
Rated 5.0 out of 5.0 by Gl0betrekker A great night's sleep
I recommend this hotel to the frequent flyer who just wants a good night's sleep in a comfortable, clean room with good service, good food, and a convenient location.
February 24, 2014
Rated 3.0 out of 5.0 by roseysar47 comfortable beds affordable
the hotel was ok.. needs some tlc... and the staff especially the bartender on sunday afternoon feb 16th was terrible... the location was awesome
February 20, 2014
Rated 5.0 out of 5.0 by Hockey Dad 37 Comfortable bed and friendly staff
King size bed was very comfortable, sofa bed was bumpy but was okay. All staff we dealt with were very friendly and helpful. Buffet breakfast was good, waffles, eggs, sausage
February 20, 2014
Rated 2.0 out of 5.0 by TheycallmeWanda Not sure I would stay here again
We stayed here for a sports tournament over a holiday weekend. Checked in on Friday and checked out on Monday. Our room was never touched by housekeeping. I had to call down to the front desk for fresh towels on Sunday, waited for over 30 minutes before getting a fresh set myself and a roll of toilet paper off a maid's cart. Oh, and don't use a debit card, this is the second time I have stayed at this property and have had different amounts held for "incidental costs" for 5 business days. I never used room service or charged anything to my room...but was told that this is standard practice. I have had room charges held before but always for the same amount...this was totally random, but there is no use in arguing with hotel staff, they are unwilling or unable to explain. There are plenty of other properties nearby that offer a nicer stay.
February 19, 2014
Rated 5.0 out of 5.0 by MSwanson Another WONDERFUL stay!!!
Great customer service every time I stay at this hotel. Beds are very comfortable and WiFi is complimentary and is stable and the bandwidth is ample for me to stream a movie on multiple devices.
February 3, 2014
Rated 5.0 out of 5.0 by glideman great hotel and staff
clean comfortable and convenient. very friendly staff and a great value. I try to stay at least once during business trips to the area. very accommodating and attentive. Nice restaurant and bar with quality food.
January 30, 2014