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Rated 3.9 out of 5 by 175 reviewers.
Rated 2.0 out of 5.0 by Need an Update Rooms are dated and in need of some work! Management needs to not blame corporate for the condition of the hotel as well as the changes in policy at check-in. "Corporate has changed policy for Platinum Members" August 22, 2014
Rated 5.0 out of 5.0 by Nothing can compare. Have not stayed in other hotels in the area so I don't know how it compares, however the hotel seemed very well kept up for the most part. August 19, 2014
Rated 4.0 out of 5.0 by Close but remote. When staying in the Lake Oswego area, I continue to choose the Crowne Plaza due to the quality of the property and its quiet location, close but separate from I-5 bustle. There are several quality restaurants in walking distance that eliminates the need drive in the evening. August 16, 2014
Rated 3.0 out of 5.0 by CP lake oswego front desk staff was unaccommodating and not friendly. August 14, 2014
Rated 3.0 out of 5.0 by 3rd Time not a charm This was our 3rd time stayiny at this hotel in 3 years. This hotel could definetley use some TLC. Great loaction and nice property but has the appearance that it is getting old. House keeping needs to step up thier game for sure. From the moment we arrive until the moment we left we kept we kept picking up things left behind by previous guest. There wasn't even a do not disturb sign on the door to use if we wanted to. That is definetley something that sould be on someone's check list.... The staff on the other hand is Fantastic! Very kind and helpfull at all times. August 13, 2014
Rated 4.0 out of 5.0 by Great Location The location is great for the soccer tournament. Easy access to the freeway. A variety of restaurants were within walking distance. Supermarkets were a freeway exit away or less. August 13, 2014
Rated 4.0 out of 5.0 by Soccer Rooms were great wish they had refrigerators and microwaves in room August 12, 2014
Rated 4.0 out of 5.0 by Business Travel Hotel staff was very nice, rooms were clean and food was good. I did find the internet to be a bit slow and intermittent at times. August 11, 2014
Rated 4.0 out of 5.0 by staff thank you for taking good care of us (and for helping my husband see the wisdom of taking the Blue Star to the airport instead of the bus to the street car to t he Red Line to the airport!) I tend to avoid cities and the Crowne Plaza was an oasis! August 11, 2014
Rated 5.0 out of 5.0 by OEA Board Able to get a solid night's sleep and a hearty breakfast to start my days. August 10, 2014
Rated 4.0 out of 5.0 by end of July We were in Lake Oswego for a family reunion. Location was ideal. Hotel staff were very helpful, very polite. Room was large, bed comfortable. Only complaint was that the bathroom could use updating. There was only one small sink. Two would have been a lot more convenient. August 7, 2014
Rated 1.0 out of 5.0 by Wet Carpets and bad smell I am very disappointed and dissatisfied. The carpet in my room was wet and the front desk receptionist said they just had shampooed the carpet. The vent in the bathroom was not working. The light in the bathroom was not working. After complaining several times they put a fan in front of the carpets to dry the carpets and then we could not sleep that night from the bad odor. They could not offer us another room because they had a full house. I am wondering why they rent a room with wet carpets. August 6, 2014
Rated 4.0 out of 5.0 by Great Room but Other Problems Loved the bed. Slept wonderfully. Special treat to have a balcony with a beautiful, natural view. Would have liked a microwave/refrigerator, but oh well. Too far from Portland with no shuttle service. Call your own cab. When I had the front desk call, the cab driver ripped us off for $150 August 5, 2014
Rated 5.0 out of 5.0 Relaxing, comfortable, and clean We enjoyed our stay this past weekend. My husband has diabetes and we were suprised there was not a small refrigerator. He mentioned it to the front desk and they provided us with one. Thank you. August 4, 2014
Rated 5.0 out of 5.0 by Warm and Welcoming Staff - such a nice experience in todays world We stay at the Lake Oswego Crown Plaza several times a year. The location is so convenient for when we come into town to visit family. Easy access to the freeways and you would think noise would be an issue but we do not hear it at all in our room. The hotel its self needs a bit of an update but it is not bad, maybe just some new colors introduced. The rooms we have stayed in during our visits have always been very clean and comfortable, with the exception of the pillows. But that is why we have always brought our own on any trip we take, anywhere. I am just picky about my pillow. Mattress was very comfortable and the linens were nice. But the staff at the hotel is why I choose to come back here time after time. They are always so warm and friendly. It doesn’t matter if we check in at 4:00 pm or 10:00 pm, as we did this last time. They are efficient without making you feel rushed and are so prompt on any needs you may have once in your room. They always greet us with a warm hello and if there is anything we need or they can provide for us when we walk anywhere in the hotel. Check out is a breeze. In this “modern age of technology” with everyone’s head buried in a smartphone or tablet, or corporations more concerned about getting people in and out as fast as they can, it is refreshing to feel welcomed and relaxed upon arrival and our stay. The staff here deserves a huge “pat on the back”. I, for one, appreciate all their hard work. July 30, 2014
Rated 5.0 out of 5.0 by Great Hotel and Location! Great place to stay while in Portland for a week.....the location was great (on I-5 and near 205) with an awesome happy hour, and we visited the bar more than once for the seafood chowder and to sample the choices of local beer! Staff was always friendly and the rooms were quiet and comfortable. We even lounged around in the hotel, ordered room service and relaxed a full day during our stay! We'll be back :-) July 29, 2014
Rated 3.0 out of 5.0 by Not thrilled Second visit to this hotel. Was not happy when I asked both the front desk rep and house keeping to fix closet door off track. Never fixed. Elevator failed and had to climb four flights of stairs at midnight and since our room was next to the stairwell, we heard other people climbing the stairs as well. Breakfast needs to start at six in the morning for early travelers, not seven. July 27, 2014
Rated 5.0 out of 5.0 by Nice place to stay Very comfortable, quiet, clean. Staff very friendly July 23, 2014
Rated 1.0 out of 5.0 by Outdated and overpriced The hotel is outdated, with uncomfortable beds and sheets. bathroom was so small it was hard to bathe our small children and we had a suite! July 22, 2014
Rated 3.0 out of 5.0 by Somewhat disappointing We were given a room over the pool and a busy street. There was a good deal of street noise. I asked to change rooms when I checked in but the only other room offered to me was next to the elevator. I declined. The room was okay with the exception of a substantial collection of cigarette butts on the balcony floor. Someone charged drinks to our rooms but when the person at the front desk checked the receipt he found out that is wasn't signed so he removed it from our room bill. I don't think we will return to this property. July 10, 2014
Rated 5.0 out of 5.0 by Great Bed It was very comfortable, and firm. Making it very nice to enjoy the night there. July 8, 2014
Rated 5.0 out of 5.0 by Overall Impression This is a good hotel in a good location and quiet surroundings in spite of its location next to I-5. July 7, 2014
Rated 5.0 out of 5.0 by Clean comfortable room Stay was excellent except for unauthorized charges on my credit card which have not yet been resolved as promised by accounting. July 4, 2014
Rated 5.0 out of 5.0 by The Staff! A hotel can be incredibly beautiful and in beautiful surroundings (My home is Hawaii.), but if the staff is not pleasant, your whole stay is affected. The staff at Lake Oswego Crowne Plaza was genuinely wonderful. I needed a good place to bring my mother during renovations in her house that could affect her breathing. This hotel provided a "Staycation" that she truly enjoyed in spite of her health. I am glad we chose the Crowne Plaza. It was a surprise and I think it and its restaurant should be recognized for the wonderful service as well as the wonderful food they provide. July 1, 2014
Rated 5.0 out of 5.0 by Convenient This hotel is very close to my company's office and I like having parking and a restaurant as compared to the "express" hotels in the area. June 26, 2014
Rated 4.0 out of 5.0 by Great space in our room Love being able to bring our two golden retrievers with us. Room is large and very comfortable. Comfortable bed. Fabulous staff and customer service.. Virginia, the manager, is wonderful!! June 25, 2014
Rated 2.0 out of 5.0 by Very Disappointed Outdated room with broken outlets, no fan in the bathroom, no fridge (available for rental $15 per night), small hard beds with springs poking thru, balcony that has a view of lower roof top with cigertte butts June 24, 2014
Rated 1.0 out of 5.0 by bad hotel service is bad, room is bad, lacking amenities in the room. I would recommend Motel 8 than crown Plaza. .No fridge or microwave in the room. I will never stay in this Hotel again. June 24, 2014
Rated 4.0 out of 5.0 by Enjoyable Stay I had a great stay. The hotel is needing to be renovated soon. June 21, 2014
Rated 2.0 out of 5.0 by No Priority Club ammenities for Gold and Platinum I was very disappointed that the Priority Club members are now treated much like regular guests. Makes me feel like I need to change my membership to a competing hotel chain. June 19, 2014
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