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Rated 4.4 out of 5 by 254 reviewers.
Rated 5.0 out of 5.0 by Great Family Winter Vacation Our family of four went for 2 nights and ended up staying an extra day because we had such a great time. After a day of skiing at Gore we drove an hour and a half north to Lake Placid. We arrived at the Crowne Plaza tired and hungry, check in was quick and we didn't want to search for a resturant so we ate at McKenzie's. The food was good and prices were reasonable, staff was very friendly. Hot tub and pool area has a large seating section with tables and loved it! Whiteface is only 10mi. and there is a shuttle service available. February 26, 2014
Rated 5.0 out of 5.0 by Always Lives up to Expectations Great hotel in a great location in a great town. Family expects a nice place to stay and Crown Plaza in Lake Placid has always met those expectations year after year. February 24, 2014
Rated 4.0 out of 5.0 by Friendly, Comfortable, maybe understaffed in Restaurant Great stay, seemed understaffed at breakfast, plenty of tables available but still had to wait 15-20 minutes. Seemed odd since majority of NY schools were on winter break, so it would seem to be anticipated that there would be a lot of guests. On another note, some how I must have misbooked 16-19 Feb instead of 17-19 with points, and we checked in on the 17th, is there any way to get the points back for the 16th? I didn't realize the mistake until we got home and had a message from the hotel about check in. Thanks February 24, 2014
Rated 5.0 out of 5.0 by Awesome views As usual we had an enjoyable stay. The views of the lake and mountains were awesome. Although nobody asked if were rewards members. February 23, 2014
Rated 4.0 out of 5.0 by Great family environment BUT needs to be monitored We have been staying at this hotel for the last 5 years. We love the location, cleanliness and value. However our last two stays seem to highlight an increasing issue for this hotel. While a great family experience is important, children are frequently seen running and yelling throughout the main floor of the hotel. Our family went into the lounge area around 8:30 to play cards and enjoy a drink. There were 8-12 teens running through and playing truth or dare. Two of them were playing "wheel barrel" around the guests at the tables. Hotel staff is seeing these problems, but they are not doing anything about it. This is a simple problem that could be addressed quickly and respectfully, but I'm not sure the hotel is willing to face this issue. February 21, 2014
Rated 4.0 out of 5.0 by Family getaway Overall experience was very good. Very central location to so much in town and things to do. Beautiful views and ambiance. Stayed in the summer and had no complaints at all. This time was a little different. Returned back to room from a full day out doing things to come back to a still untouched room. Called front desk and they sent someone. Very surprised that happened. February 21, 2014
Rated 4.0 out of 5.0 by Exceptional Facilities This hotel is ideally located for town and skiing. The lobby is gorgeous, and there are lots of cozy nooks for hanging out and warming up by the fire. The pool is also great for families. We enjoyed the yummy breakfast and festive atmosphere, although late at night the crowds can be a challenge when you are trying to sleep. The management is doing its best to control the noise, which we managed by keeping our room fan constantly running. February 21, 2014
Rated 5.0 out of 5.0 by Valentine's Day Weekend A delightful weekend thanks to the wonderful staff who went out of their way to ensure that all of our needs were met. The staff that we interacted with were friendly, knowledgeable and professional at all times. We really enjoy this location and try to come back at least once a year. We'll definitely be back. If you enjoy outdoor recreation this is definitely the place to go. February 20, 2014
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