Rated 4.4 out of 5 by 220
Rated 5.0 out of 5.0 by BigSexyandPrincess Just AWESOME
We have stayed here before & ironically & thankfully got the same room as before. The view is BREATHTAKING from the balcony, & spend most of our time out there when we're in our room. It's so private & peaceful there. We hope to always have room 245. We spent many evenings in the restaurant/bar area & the staff there is SUPERB!!! The front desk is equally awesome. Seeing the fireworks on the 4th from the veranda was spectacular!!! We will ALWAYS stay here when we come to Lake Placid, which in itself is heaven on earth!!!
July 12, 2013
Rated 5.0 out of 5.0 by Brad5911 A July 4th vacation to remember
This is a family friendly hotel with breathtaking views of Mirror Lake.
The Staff is wonderful and answered all of our "tourist" questions with ease.
The private beach access is a big plus as the public beach is always very crowded.
The highlight of the trip was watching the July 4th fireworks from our balcony. The smiles on my kids faces made the whole trip worth it.
July 11, 2013
Rated 5.0 out of 5.0 by dave160 adirondack wing
Even though we only could stay one night, the Adirondack Wing room was second to none. The ammenities are wonderful, the room spacious and so relaxing. I was there on a work related trip so I wish I could have stayed longer to enjoy all the property has to offer. This hotel is the best in Lake Placid. If you ever have the chance to stay here on your trip it is the best of the best.
July 10, 2013
Rated 5.0 out of 5.0 by jmcqueen Comfortable, clean
I enjoyed the property, views were excellent. Breakfast buffet and service was outstanding. Would stay again.
July 5, 2013
Rated 2.0 out of 5.0 by Tom13 Hot in the halls with no view
The hotel is definitely showing it's age. The elevators and halls were uncomfortably hot. For a Priority Club member we got a horrible view from our room of the roof and air conditioning system. We couldn't begin to see any views of the Adirondacks. I hate to see what non-members get for rooms and views. I think that's the last time we stay here. There are much better options available in Lake Placid. As members we also got free coffee - which we got any way as part of our breakfast buffet.
July 2, 2013
Rated 5.0 out of 5.0 Great Property, Great View
Very enjoyable stay. Staff were friendly and the room was extremely comfortable.
June 28, 2013
Rated 5.0 out of 5.0 by Star17 Great location and very clean
We enjoyed our stay very much. Room was very clean. Great location overlooking village. Beautiful views of Mirror Lake and mountains in the background.
June 26, 2013
Rated 2.0 out of 5.0 by AAHEND Upscale Holiday-Inn Not worthy of Crowne Status
The views are spectacular, That’s it. The lady at the front desk was rude and dismissive with a far better than thou attitude. As a Platinum Member I travel often and have always appreciated the little things while traveling. Things like a bottle of water upon arrival, a coupon for breakfast, or a coupon for a cocktail or simply a smile with appreciation for staying there. None of that was here. What I received was a coupon for a cup of coffee and a 10% off coupon for a restaurant off property that we were never able to find. i asked for a bottle of water and was told “we don’t do that here” I commented that that seemed highly unusual for an IHG property and she told me “not really, that they just don't do things like that.”
Checking into the upgraded Adirondack Wing I loved the view of Mirror Lake, However I had to conduct minor Plumbing services of the toilet in order to get it to Flush and the Shower head sprayed water all over the place from the connecting pipe. After the first apathetic reaction I received from the lady at the front desk, I didn’t dare bother her again with these issues as it would have been too much for her to handle.
The pool was filthy, no other words to describe it. Our family jumped in and after one look at the green algae on the sides it quickly became apparent that this pool needed a good cleaning.
The hallways were very hot and we were shocked that it was more comfortable outside than it was inside. this lead to a strong musky oder that could have easily been corrected with simple ventilation of the corridors.
If this were a Holiday Inn I would have chalked it up to Holiday Inn Standards (pre-renovation) but this is a Crowne Plaza and with that name should justify a bit more than a view.
IHG, make them a Holiday Inn so people will know what to expect and tell them to recognize the people who make IHG their Homes away from Home.
June 26, 2013
Rated 5.0 out of 5.0 by STC2013 Great Location and View
Great spot to stay while you're visiting Lake Placid. Fantastic views of Mirror Lake and the mountains. Breathe in the fresh, clean air. Just a short walk into town. Beware the cardiac hill on your way home, though - it's a steep climb. Definitely recommend this property and thanks to the hotel for giving our conference such a great rate!
June 25, 2013
Rated 5.0 out of 5.0 by BAJF Wonderfull
I was pleasantly surprised to get a room upgrade to a lake view. On a rainy dreary evening and night it was very relaxing to sit out on the balcony and see the lake through the rain drops without getting wet. The morning was still misting rain but it all seemed OK with the great view and a cup of coffee. I did really appreciate it. Thank You!
June 20, 2013
Rated 5.0 out of 5.0 by Rodski123 Very friendly and welcoming
The staff is very friendly. Every one greets you when encountered even if just passing in the hall. The only disappointment was that the eggs for the omelets at the breakfast buffet came out of a carton. I can understan egg whites but the whole eggs for the omelet came out of a quart container like milk. Ohter than that would definetly stay here again.
June 14, 2013
Rated 4.0 out of 5.0 by Caroline007 overall review
Great place! The food was great and I got a really good night sleep!
June 14, 2013
Rated 5.0 out of 5.0 by Tony4Phyllis Had to cancel:
We had a family emergency that forced us to cancel our reservation for 6/1/13. We are currently staying at this resort 6/9 to 6/11/13. I asked for a partial credit for 6/1/13,but the manager said he could not allow it.
June 10, 2013
Rated 5.0 out of 5.0 by Vin0566 Love This Place
Great Place, Great price, Great view, just plain great place
June 10, 2013
Rated 5.0 out of 5.0 by Johnny65 Nice Place to Stay in Lake Placid
I have stayed at this hotel a number of times. It is convenient to Main Street. The accommodations are nice. The place is clean and the people are nice. The rooms tend to be reasonably priced. I recommend it when travelling to LP.
June 7, 2013
Rated 4.0 out of 5.0 by Bri7844 Nice hotel clean Ageing rooms
The Rooms and furniture in rooms is ageing.
Nice clean room
staff was friendly
June 3, 2013
Rated 5.0 out of 5.0 by Bethy6 Awesome room, great beds nice kitchen. Service impeccable.
The adirondack suites are terrific! Roomy, comfortable and beautiful views. With the exception of the "hike up the hill" I would not stay at any other property while in placid. The price for the rooms is perfect!!!
June 2, 2013
Rated 4.0 out of 5.0 by acrump69 Beautiful hotel but choose the right restaurant
My husband and I stayed at the crowne plaza in lake placid on Memorial Day weekend. We had actually purchased a nights stay at a fundraising event and the hotel let us use the voucher on that holiday weekend even though the policy was to not be used on a holiday. The room was great and the views were amazing. We have stayed at the mirror lake inn and the whiteface lodge and this hotel is very comparable. I will say the only thing I didn't care for was the food. The Veranda restaurant was closed for the season so we we just ate at the other restaurant at the hotel. We had our 8 week old baby with us so it was easier to just eat dinner there. I got the salmon and my husband ordered the steak. He had a Caesar sala and I had French onion soup as appetizers. Our appetizers were good but the main courses were bland and cool, not hot by any means. There was a large party of a couple hundred people so I think they just threw our food together before they had to serve the party. I had a beer and my husband had water and our bill was $80 with the tip. It definitely was not worth $80. Our waiter was nice but was running back and forth between the party and us so he didn't check on us often. The next morning we had breakfast at the hotel since it was part of our package. We had the buffet and it was cold. The omlet station was good because things were made fresh. There are lots of restaurants in lake placid so there are other options. The hotel was gorgeous and I would definitely recommend it but just watch out for the food.
June 1, 2013
Rated 2.0 out of 5.0 by SQLRockstar Meh.
We've been staying here for a few years, off and on. This past year I found the accommodations and service to be below the standards I have become accustomed to at the Crowne.
One example has to do with our toilet. It would not stop running. I notified staff upon my arrival and was told they would have it fixed, but they never did. I had to attempt to fix the flapper valve myself at one point in an effort to sleep at night without listening to the sound of running water.
When I stay at a hotel I like to be pampered a bit. Being forced to do my own plumbing is not my idea of an ideal getaway.
May 31, 2013
Rated 5.0 out of 5.0 by Alayne stay
very nice hotel would go again. got a great price off season
May 30, 2013
Rated 5.0 out of 5.0 by sprite One of our favorite destination!
Great hotel and service! We come back to LP just to stay at this hotel. Must try the boathouse restaurant when opened.
May 29, 2013
Rated 5.0 out of 5.0 by Saillor Great hospitality!
After viewing on the internet, the location of the hotel in the village, the beautiful views over the lake and the mountains we decided to come to this resort..
The great room is most relaxing, and has wonderfull ambiance with the giant fireplace. and the cosy sofas.
But the staff kindness, and the comfort of the room will bring us back.The resort offers great value as well.
The boat house right on the water, had excellent service, the food was fresh and very good.
We will be back , and recommend the hotel to others.
May 28, 2013
Rated 4.0 out of 5.0 by Wedpl Great views of mirror lake
Nice property,but rooms in older section showing their age. Not recognized as priority club member. new Adirondack section beautiful. lobby & bar new & updated. Great location, walk or take shuttle down hill & walk around town. Golf course staff was excellent course was rough like driving in cow pasture. Scenic, beautiful vistas as you play. Room staff great, comfortable beds
May 26, 2013
Rated 5.0 out of 5.0 by Janet16 Excellent place to stay
We are frequent travellers and Holiday Inns are always our first choice . We were extremely satisfied with this Crowne Plaza. Our beds were comfortable, the view from our balcony was spectacular and the restaurant was excellent. The staff were helpful and friendly, especially Melissa. Golfing was an added bonus.
May 22, 2013
Rated 5.0 out of 5.0 by Lin86 Super service and accomodations
While attending a convention at the Crowne Plaza in Lake Placid, I was most appreciative of the staff's willingness to help in any way possible! One of the front desk personnel went to get me a cart to bring the many containers of materials I needed for the convention--and for the first time in my life, I was actually "educated" as to how to maneuver the cart! And the banquet staff was extremely accomodating when it was made aware of a gluten-free dietary need. The rooms were neat, clean and very comfortable. It is most convenient to have a refrigerator, microwave, and coffee pot in every room! Thank you for a fantastic stay!!
May 19, 2013
Rated 5.0 out of 5.0 by JOLES CLEAN ROOMS
EXCELLENT ALL AROUND. VERY ACCOMMODATING. WE ASKED FOR A ROOM WITH A DIFFERENT VIEW AND HAD NO ISSUES WITH THE REQUEST. ROOMS AND AMENITIES CLEAN. GROUNDS CLEAN. STAFF FRIENDLY!
May 19, 2013
Rated 5.0 out of 5.0 by JohnI Great Staff
My bride and I travel a lot and I have to say that the Staff at the hotel were personable and helpful in every way. We look forward to visiting again soon.
May 17, 2013
Rated 4.0 out of 5.0 by snowy34 Check In
Our check in was prompt. The girl behind the desk was not pleasant and helpful. She didn't explain the breakfast package that was included in our room. She didn't give us our green cards for breakfast the next morning which we didn't know we needed until after we had our breakfast and we were told about it from our fantastic server. There is nothing like checking in a hotel and have a person not welcome you or give any information except to just hand you a paper and send you on your way.
We love coming to Lake Placid and have always stayed at Mirror Lake Inn but thought we would try some other location. Over all our stay was pleasant and very nice.
May 14, 2013
Rated 5.0 out of 5.0 by Bdro49 clean rooms friendly service meeting rooms easy to find
Great location with a great view of the mountains and lake. We would stay again when we revisit the area. Found the people to be very friendly and informative. Very comfortable atmosphere.
May 11, 2013
Rated 5.0 out of 5.0 by TerryB22 Comfortable room, great view, good food.
We were here for a conference and were most happy with the accommodations, the food, the service, and the general atmosphere.
The service at the Friday night buffet was disappointing and seemed inefficiently handled, but the food prepared was delicious.
Also a great location for seeing the area.
May 10, 2013