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  • 1 877 2 CROWNE
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About our Hotel

Location: Suburban

  • Location: Suburban
  • Closest City: LANSING
  • Distance From Hotel: 10.0MI
  • Local time zone: GMT-04:00

Check In: 3:00 PM Check Out: 12:00 PM

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum check-in age: 21
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:10
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. Arabic
  2. Spanish

Pet Policy

Pet Policy

The Crowne Plaza Lansing West is dog friendly. There is an 80 lb. Limit and maximum of two dogs in a room.
Pet deposit amount  40.00  USD  per stay

What's Nearby

What's Nearby

Attraction:
The Summit Sports and Ice Complex / AimHigh Sports
Distance From Hotel:3.4MI
Attraction:
State Capitol Building
Distance From Hotel:7.0MI

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Hotel renovated inFebruary 01, 2013
  • Total number of rooms:212
  • Total number of suites:4
  • Total number of non-smoking rooms:208
  • Total number of rooms for the physically challenged:10
  • Total number of floors:5

Discover the Crowne Plaza Lansing West and enjoy the premier hotel and convention venue in Greater Lansing. Our guests experience award-winning personalized service, unmatched by other Lansing area hotels. Business & leisure travelers appreciate our convenient location and free parking, as well as complimentary shuttle service to & from the Lansing/Capital City Airport.

We are pleased to provide a variety of amenities and services for your comfort and peace of mind, such as a new full-service
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Discover the Crowne Plaza Lansing West and enjoy the premier hotel and convention venue in Greater Lansing. Our guests experience award-winning personalized service, unmatched by other Lansing area hotels. Business & leisure travelers appreciate our convenient location and free parking, as well as complimentary shuttle service to & from the Lansing/Capital City Airport.

We are pleased to provide a variety of amenities and services for your comfort and peace of mind, such as a new full-service restaurant, bar and wine room on site, well-appointed business center, complimentary Wi-Fi, dog-friendly accommodations, 24-hour activity center with state-of-the-art fitness equipment, indoor sport half-court, swimming pool & game area.

As you relax in one of our 212 recently redesigned guest rooms, special touches like nightly cookie & milk delivery will make you feel right at home! Our hotel boasts over 17,000 square feet of flexible meeting & event space and attentive, experienced staff.

During your stay at the Crowne Plaza Lansing we hope you are able to explore all that Greater Lansing has to offer! Our hotel is within minutes of attractions and establishments including the Capitol building, Michigan State University, Lansing Lugnuts baseball at Cooley Law School Stadium, Wharton Center for the Performing Arts, Potter Park Zoo, General Motors, Eli & Edith Broad Art Museum & a variety of shopping options.

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Features
From the moment you step inside our vibrant newly renovated hotel, you will see why you chose the Crowne Plaza Lansing West. Experience award-winning friendly service and unique amenities, not to be found at other area hotels. Shoot hoops in our indoor sport half-court, then relax at the end of a long day with nightly cookie & milk delivery, and our Crowne Plaza Sleep Advantage Program.

Guest Reviews

Rated 4.0 out of 5 by 52 reviewers.
Rated 5.0 out of 5.0 by Front Desk Representative was courteous, helpful and working hard! Pool is small and no hot tub which was disappointing to my teenagers. Room was nice however I did find hairs from previous guest in many locations in our bathroom. Beds were comfortable and room was spacious. The front desk person was working all alone and hustling to get everyone taken care of and happy. He deserves a raise! April 12, 2013
Rated 3.0 out of 5.0 by Staycation We booked this room for our Spring Break staycation for one night with our niece and my son who is home on leave from the military. We specifically were interested in the pool. We tried to check in at 3:15 pm (when check-in was at 3 pm) and had to wait for our room to be ready until 4 pm. That was 1 hour of pool time for the kids that was lost. When we got to our room, there were only 3 towels for the 4 of us (even though I had specified 4 people when I made the reservation AND at check-in). We called down and the towels arrived a short time later. That night, after dinner and more pool time, we pulled out the couch for the niece to sleep on and there was no bedding on the couch or in the closet. When we called down to have it brought up, we were told that she was alone and couldn't bring it up to us. We were all in our pj's and someone had to get dressed to go downstairs to retrieve the bedding. The next morning, we called down to see if we could use the pool earlier than the opening time (10 am) and were told that it had been open since 8 am (???). The pool water was cold and so was the pool room. Pretty disappointed in our stay. April 11, 2013
Rated 5.0 out of 5.0 by Outstanding staff and team accommodating This location was very accommodating for our team. Barry and Aaron went above and beyond to help us with everything we needed. Breakfast was great and very nice rooms. Team loved the pool! April 4, 2013
Rated 4.0 out of 5.0 by Comfortable This location was comfortable and accommodating. There had been some issues with our company's multiple reservations and they were taken care of by friendly staff. The rooms are spacious and comfortable. The fitness center is a little lacking and the carpets in the halls could use some attention. March 4, 2013
Rated 5.0 out of 5.0 by Wonderful staff I have stayed at the Holiday Inn Express on West Road several times this past year. The staff is wonderful, and very helpful. They will help with directions, and follow up on the comfort of their clients. March 1, 2013
Rated 2.0 out of 5.0 by Poor service When I checked in the guy at the front desk was more interested in watching sports center instead of taking care of me. Breakfast choices were poor and there we no refrigerators or micro waves in the room. I will not return. February 27, 2013
Rated 5.0 out of 5.0 by Comfortable bed, relaxing, great customer service I would recommend this hotel to anyone. This is our second time staying here and we will be back. Very quiet, and relaxing. The beds are VERY comfortable. Very clean and a nice atmosphere when you enter the lobby. The breakfast was very appealing, and the children loved the pool. Lots of restaurants and shopping in the area. Highly recommended! February 19, 2013
Rated 4.0 out of 5.0 by A little hard to find, but worth the effort This property is off the beaten path a bit - and the directions aren't very well marked, but after finally finding it, I decided that if my son ends up at MSU - this is where we will stay every time. Just a few minutes from campus and great shopping and restaurants, but out of the way enough to be quiet. Very clean with friendly, helpful staff and a large breakfast area. We were really pleased. I would just recommend that they mark the directions from the freeway more clearly and light up the drive - it was very easy to miss on a snowy Michigan night. February 7, 2013
Rated 4.0 out of 5.0 by ho hum food Breakfast food at the expresses is getting in need of a facelift. While I appreciate the fact it is "Free" I am finding my self driving to a local breakfast joints. February 5, 2013
Rated 5.0 out of 5.0 by good location,resturants close by motel is in an area thats not noisey and not traffic ridden.I stayed there for a while and would recommend it! January 29, 2013
Rated 5.0 out of 5.0 by Awesome bed and pillows! The bed was so comfortable and the pillows ROCK! We had an issue with our coffee pot and I went to the front desk and before I could get back to my room it was handled. WOW!!! January 23, 2013
Rated 2.0 out of 5.0 by Old and wore out No fridge or micro wave in room. Every day had to get new keys made. No equipment in exercise room and pool cool. Staff not very freindly and couldn't due anything but a[poligize. I would not stay there again or recomend it to a freind. January 16, 2013
Rated 5.0 out of 5.0 by Nice place to stay I will be the first to admit that I am not usually impressed with hotels. Our experience/stay here however, was almost perfect. The only draw back was being next to the "water" room and listening to the hum on the other side of the wall for 3 days. The breakfast room attendant did an outstanding job and Anthony at the front desk went above and beyond for us. Housekeeping did a great job and were friendly. Can't say enough positive things about this hotel. January 10, 2013
Rated 4.0 out of 5.0 by Quiet and relaxing. We stayed here on a football weekend and expected it to be noisy but it was very quiet. The room was larger than we expected and the bed was very comfortable. All together, a very relaxing stay! October 20, 2012
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Hotel Exterior
Hotel Exterior
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Hotel Exterior Lounge seating area - Crowne Plaza Lansing West Royale Atrium at the Crowne Plaza Lansing West
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Awards

Meeting Service Excellence

Meeting Service Excellence
Crowne Plaza Hotels and Resorts is dedicated to providing an excellent meeting planner experience at all of our hotels. Our hotels strive to meet highest standards of quality and meeting planner satisfaction. Some hotels in our system have surpassed even these high standards and have been given a Quality Meetings Performance designation for their efforts. When you find a "Meetings Service Excellence" Quality Performer hotel, you'll know that hotel has achieved impressive ratings based on property condition, quality of meeting services and overall satisfaction.

Quality : Excellence

Hotel Quality: Excellent  


These hotels have received our highest level of guest endorsement, based on scores from our guest satisfaction surveys. Guests evaluate hotels based on the quality of the product, return value and quality of service experienced during their stay.

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