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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 728 reviews
93%
Recommend This Property

Ratings Breakdown

728reviews

  • 5 Stars
    498
  • 4 Stars
    164
  • 3 Stars
    38
  • 2 Stars
    19
  • 1 Stars
    9

Great Stay and lovely staff

By

July 07, 2016

club

Thanks for a great stay. Fantastic parking great food free internet peacefull room. Just what I need for a business trip

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Service good but IHG points not correct plus bonus points missing

By

July 05, 2016

The overall stay was great. I booked this hotel for five nights as I got used to stay in this hotel every time in Leeds. The whole stay was great as normal and staff was friendly. However, not happy when I received my IHG points for the stay as everything was wrong: 1 night was recorded instead of 5, two nights of 1000 bonus points missing, the total spent was also recoded wrongly therefore was given much less points. Not impressed! Although I had separate bookings but this was never a problem with other hotels to receive correct points and nights. A little bit disappointed really...

Guess this will affect my acceleration points due to the incorrect record in their system...

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Excellent Hotel

By

July 04, 2016

club

Enjoyed an overnight stay at the hotel and everything was excellent. The staff were friendly and helpful and the hotel was in a good position and easy walking distance to the city centre. Breakfast was especially good with the quality of food and the wide choices. We would definitely stay here again.

Posted byHotelStaff
July 05, 2016
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Lynda Coaley General Manager
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Two pleasant evnings

By

July 02, 2016

club

I have stayed in this hotel on many previous occasions. The rooms are always clean and tidy, the staff friendly and helpful. The pool and sports facilities are always enjoyable and quite a decent sized gym and good equipment for the size of the hotel.

Recommended

Posted byHotelStaff
July 05, 2016
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Lynda Coaley General Manager
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Leeds City Centre Hotel

By

July 01, 2016

Good clean hotel in Leeds city centre, plenty of onsite parking. Hotel has a gym and swimming pool as well

Posted byHotelStaff
July 05, 2016
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Lynda Coaley General Manager
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CP Leeds experience

By

June 28, 2016

Great hotel for Leeds Centre
Staff are very attentive and will always try to provide solutions support whenever needed from reservations team through to front desk. The hotel rates very highly IMO, led by management team that fids the time to engage with the guests
Good car Parking, breakfast selection very good
Generally the hotel is always clean and tidy and pleasant place to stay

Posted byHotelStaff
June 28, 2016
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Louise Styler PA to General Manager
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comfortable bed and nice products

By

June 27, 2016

comfortable bed and nice products, reception staff were helpful directing us to suitable bars, breakfast was a little hectic, bacon hard and chewy, we were not offered hot drinks, I had to go and find someone. Would be nice to have decent coffee eg capuccino.

Posted byHotelStaff
July 05, 2016
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Lynda Coaley General Manager
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A good stay

By

June 26, 2016

club

A suitable hotel for my needs and should I re-visit Leeds would be happy to stay again.

Posted byHotelStaff
June 28, 2016
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Louise Styler PA to General Manager
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good stay

By

June 25, 2016

club

good experience shower pressure in rooms could be better and more effort made to keep under 5s out of jacuzzi

Posted byHotelStaff
June 28, 2016
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon and we will be keeping an eye on the Jacuzzi as under 5's should not be in there. Kind Regards Louise Styler PA to General Manager
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friendly helpful staff

By

June 24, 2016

club

Nice hotel spacious with friendly helpful staff and great location for leeds city centre

Posted byHotelStaff
June 28, 2016
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Louise Styler PA to General Manager
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Great

By

June 20, 2016

Just what is needed after a hard day at the office

Posted byHotelStaff
June 28, 2016
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Louise Styler PA to General Manager
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Clean comfortable hotel

By

June 13, 2016

Clean comfortable hotel in central Leeds. Close to station and shops.

Hotel parking cost are on the high side.

Posted byHotelStaff
June 23, 2016
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Louise Styler PA to General Manager
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