Rated 4.5 out of 5 by 149
Rated 4.0 out of 5.0 by KFNorfolk Good hotel and pool; could do better on vegetarian food
Clean, comfortable room with all the facilities we needed. Hotel in a good position. When we stayed the food choices for vegetarians were poor. Hotel chefs seem to think protein equals cheese or cheese.
October 10, 2013
Rated 5.0 out of 5.0 by Walter33 nice hotel
everything was exactly as it should be, very good breakfast
October 9, 2013
Rated 5.0 out of 5.0 by pinkshoes Excellant stay
Lovely hotel. Stay was quiet and relaxing. Best staff we have come across for a long time.
October 3, 2013
Rated 4.0 out of 5.0 by Kitkatk Great hotel - great staff!
Stayed two nights here on a shopping, cocktails and general girls get together weekend. We arrived at check and were met by the most friendly and helpful Abigail. Knowledgable, professional and so friendly, a real credit to the hotel. Room was big bright and two extremely comfortable double beds - perfect for resting weary bones! Great breakfast 10/10 Crowne P !
October 1, 2013
Rated 4.0 out of 5.0 by Micksan Great service especially in the restaurant and front desk.
A excellent hotel with great facilities. Stay was marginally spoilt by the charge for wine at the bar which was very expensive for a very cheap wine available at any wine outlet. The mark-up was at least 400% which is absolutely ridiculous.
September 27, 2013
Rated 5.0 out of 5.0 by Alhe Extremely helpful staff
The staff could not havebeen more helpful sith directions to both Elland Road and also to the restaurant area etc. Room and spa facilities were also of a hogh standard. Overall very good value and an extremely pleasant experience.
September 26, 2013
Rated 4.0 out of 5.0 by Farnie Friendly & Effective
There is little more important than a great welcome when you've just driven the length of the M1 and Crowne Plaza Leeds certainly ticked that box.
Easy to find with ample parking, this hotel was a choice made at the last minute due to other hotels being full. I will definitely change my thinking on where this hotel features in my decision making going forward, as I thoroughly enjoyed the stay.
September 21, 2013
Rated 5.0 out of 5.0 Service with a smile !!!!
A great place to stay, the staff are 1st class & help without hesitation.
To be honest they are probably the most friendly, chearful & helpful team I have come across.
I would definitely recoment a stay.
September 13, 2013
Rated 5.0 out of 5.0 by Gilly07 Very nice surprise
We booked this hotel as a last minute treat for our 20th wedding anniversary. Having used this chain of hotels in Leeds, Liverpool, Rome and Birmingham we knew what to expect. however on arrival the staff were very welcoming as usual and we received a free room upgrade to a suite. This was a very nice room with whirlpool bath, very nice toiletries, free wii fi and a complimentary drink. We would love to return again with the same quality room. The late check out, lovely spa & swimming pool made the weekend complete. Hope to return soon.
September 11, 2013
Rated 5.0 out of 5.0 by Loveyoursmile What great staff
We had some personal problems, the staff were very very helpful, I would stay here again at the drop of a hat. Didn't use lot of the facilities,bar was very quiet
September 10, 2013
Rated 5.0 out of 5.0 by GeeVee Great customer service
From the moment I asked for a possible early check in because my flight from Dublin arrived at 09.00, the staff could not have been more helpful. Greeted like an old friend, it was just a pleasure from start to finish. My Platinum card got me an upgrade and the odd little problem that I had during my stay was sorted immediatley and the good wishes I received when it was discovered it was my birthday made it all the more special. If staying in an hotel could be like staying with friends then this was surely it. Thank you everyone for making my stay brilliant - pity I had to go to work !
September 10, 2013
Rated 4.0 out of 5.0 by Simples1982 Really nice hotel
After just been married I decided to have a couple of days away with my wife. I decided on coming to the crown plaza because it looks brilliant on the photos. The hotel is very smart. The staff was really helpful. We got upgraded upon arrival which was brilliant and they give us early check in so we didn't have to walk around for ages. It very good when you have a hotel that has its own spa centre in which it made our stay much more better. I would definetly recommend crown plaza to anybody. We will be coming back in the near future
September 7, 2013
Rated 5.0 out of 5.0 by SueC44 Superb Stay!
I stayed at the Crowne Park Plaza Leeds for just 1 night, on a work night out and it was a suberb stay.
Check in and checkout were both smooth and quick. The room was to a very high standard and very clean.
The room was very well sound-proofed too, I didn't hear a thing from any neighbouring room.
Just 5-10 mins walk from anywhere in the town centre.
All the staff were very helpful and friendly.
I will definitely be staying again!
September 4, 2013
Rated 5.0 out of 5.0 by tdpj7890 good location, great staff!
My wife and I were so impressed on our first visit, we booked it again for a trip to Leeds in 3 weeks time...good location (10 mins walk to The Trinity Centre), plenty of parking, friendly and efficient staff.
September 2, 2013
Rated 5.0 out of 5.0 by Marcus2317 smart rooms and terrific service
I don't normally write reviews but I just wanted to stay how great this hotel is. I stay around once a fortnight on business. The rooms are smart and the facilities including the swimming pool are good. The thing that really makes this hotel is the level of service from the friendly staff. They always have a friendly greeting for guests and nothing is ever too much trouble for them. Thank you.
September 1, 2013
Rated 5.0 out of 5.0 by GPTravel73 “A Pleasant And Very Friendly Hotel”
Stayed for four days and not disappointed in any one.
On arrival we were told that we had "Upgraded" rooms and my mother was presented with a very nice bottle of Red Wine, together with a bowl of fruit and chocolates.
After two visits to this hotel I feel that we have become friends with many of the hotel staff.
We will be coming back in the near future because of the way we were looked after.
September 1, 2013
Rated 5.0 out of 5.0 by Karatekid Excellent service
The venue was for my daughters wedding. The staff were extremely helpful and friendly, nothing was too much trouble. The day was superb and the hotel did everything to make the day seamless. Rooms comfortable and very clean. Food and bar areas great. Thank you for a great time. One of the best hotels I have stayed at.
August 31, 2013
Rated 5.0 out of 5.0 by johnmcqn53 excellent and friendly staff ollie kieron and liam
Excellent stay made good by lovely staff loved leeds just outside centre but not to fsr didnt no there was s gym and swimming pool went out and purchased some swimming gear
August 30, 2013
Rated 5.0 out of 5.0 by Mumof2 Lovely Hotel with very helpful staff
We were very impressed by the service of the reception staff at this hotel. It was a lovely hotel, clean, good food and great pool. We booked this hotel specifically because it had a pool, to entertain the children in the evening. The hotel's location was good, only about 15 minute walk from the new Trinity Shopping Centre and Railway Station. The only down side was the price of the drinks in the restaurant. We will definitely stay there again.
August 26, 2013
Rated 5.0 out of 5.0 by Gill2 MIDWEEK THEATRE/SHOPPING BREAK
My daughter and I came to Leeds on the train from York. We walked to the Crowne Plaza Hotel which took about ten to fifteen minutes. On arrival we were greeted by a friendly girl on the reception who checked us into our room. It was very clean and the beds extremely comfortable.
The Sprirt fitness opens at 0630 hours. I went in at 0650 hours and used all the facilities -gym, sauna. steam and the pool - excellent.
Breakfast was very good. An enjoyable stay at this hotel.
August 24, 2013
Rated 5.0 out of 5.0 by Zozo1799 Excellent grand hotel
The hotel was excellent staff was helpful and plesent. The room was clean and comfortable. Overall great stay worth very penny. Only things could improve is wifi the wifi there is too expensive and I went with my daughter who's 14 and she couldent use the gym because you have to be 16 but we didn't know because it dosent say on the website. But the pool and leasure centres great with relaxing beauty treatment. My daughter loved it and wants to stay there and go there again
August 23, 2013
Rated 4.0 out of 5.0 by MHH1 Great location for me
I could not fault my stay and found that the brand lived up to its name. As city centre hotel it had good parking and easy to walk to the station and local restaurants.
August 21, 2013
Rated 4.0 out of 5.0 by spititwalker fantastic staff
great leisure facilities,excellent mannered staff,good food ,parking spaces need to be bigger overall nice stay
August 20, 2013
Rated 5.0 out of 5.0 by jayne0307 Hen celebration weekend
Having travelled by train we were warmly greeted and booked into the hotel. Our luggage was safely stored away for when our room would be ready at 2pm. This allowed us to confidently experience the shopping in Leeds and not worry about our belongings. On our return the hotel staff we exceptionally helpful showing us to our room. The room was spacious with two window aspect, clean and well appointed with essentials; a hair dryer, iron and ironing board! Bathroom was compact but clean.
The hotel facilities pool, gym and Jacuzzi, breakfast were all fantastic. Leeds is a shoppers heaven but the night life was wild to say the least! We only had one negative :The hotel bar was far too expensive, which was a pity because we would love to have enjoyed the lovely setting within in the bar areas. However, our Hen weekend was really great thanks largely to the staff at the hotel.
Overall a must destination for all other Hens!
August 19, 2013
Rated 4.0 out of 5.0 by scopie100 Great staff, tired rooms,good location
I stayed for two nights with my family. I had interconnecting rooms which is great when travelling with 4 kids! The staff on check in and throughout our stay were very friendly, helpful and courteous. The hotel is well situated with only a very short walk from the train station. Our rooms were ok, with all you would need but looking very tired and marked. Shame really, as it is my only real negative of the hotel. The beds were comfortable though. Breakfast was excellent with a great choice. Leisure facilities are very good, pool, gym, sauna etc. The wifi was included and worked very well. The cost of parking is a massive £13 for 24 hrs which I think is exceptional considering your paying a premium to stay so close to the city centre. Additionally, the parking spaces are very tight! Good location and I would probably stay again. There is a Holiday Inn Express about 5 mins walk further down the road and I would have to see what the price difference is? Good hotel, good staff and great recognition of priority club members. I got all the perks. Kim on reception was efficient on check out and she knows why. Thank you
August 18, 2013
Rated 3.0 out of 5.0 by DaveG55 Not as good as almost all other Crowne Plazas
Hotel is a bit dated now and not what I expect from Crowne Plaza.
I stayed in an executive room but it didn't match the standard rooms at Birmingham, Liverpool or many others.
No express check in or indeed recognition for platinum members.
No option of club room is another negative and I will struggle to find a good reason to return to this hotel.
August 18, 2013
Rated 5.0 out of 5.0 by Andrew7716 Car Park needs a new sign!!
A most enjoyable and comfortable Hotel, very pleasant reception staff, really good comfortable rooms.
My only complaint is that as you come along Wellington Street in either direction there is no obvious sign to show how to enter the car park.
August 12, 2013
Rated 5.0 out of 5.0 by JOAN2 Friendly, clean and comfortable.
Stayed 1 night but will be back. The Reception staff were extremely helpful and friendly and couldn't do enough for us. We phoned to ask for some extra milk and the receptionist brought a jug of milk to our room straight away with a smile. Swimming pool, jacuzzi, steam room and sauna were a relief after a day shopping. The pool was busy on the Sunday afternoon but empty on the Monday.
The barman wasn't so friendly though and started to turn the lights out and clear up at 10pm which made us feel like we had to leave.
Apart from that - can't fault the hotel and will be back soon.
August 11, 2013
Rated 4.0 out of 5.0 by moby7 enjoyable girly weekend
7 girls sharing 3 rooms all with 2 double beds made the stay very comfortable, one room had a fan so assume air con not working but didn't spoil the stay even though a very warm night. very central for everything and within walking distance of shops, theatre etc. pub close to hotel closed at 9pm on a sat night for some inexplicable reason so did find hotel bar quite expensive but excellent buffet breakfast made up for it. they were also happy to store our bags after checkout so we didn't have to take them to the theatre. staff very friendly and helpful. would stay again
August 4, 2013
Rated 3.0 out of 5.0 by AmbleClan Crown Plaza Leeds
We have stayed in a few Crown Plaza hotels and this was in the middle. Friendly receptionist 'little Mike' (I am not used to accent so I hope I have that right) was very helpful and polite.
Our family had never been to Leeds before and he sold its delights well, including local amenities for our sons (Thank you).
Room was okay, (clean and tidy (we only stayed on night). Breakfast was a bit chaotic, but they did look busy just before we arrived. Okay selection for the price and name.
Leisure receptionist was helpful and polite when we visited for a swim. Pool was quiet and 'refreshing' ;o)
Parking paid for over 24hrs (if you use your car it can cost a bit more). Local area had everything but we were a bit disappointing in a main cinema as only a select range of films (had planned on keeping the children occupied with latest release!). However the shopping center had a range of shops and restaurants which was lovely (again thank you to Mike for directions).
Check out fast and efficient the next day. Car park seems secure.
August 2, 2013