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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 700 reviews
93%
Recommend This Property

Ratings Breakdown

700reviews

  • 5 Stars
    477
  • 4 Stars
    157
  • 3 Stars
    38
  • 2 Stars
    19
  • 1 Stars
    9

Very Comfortable and Welcoming

By

May 04, 2016

Great weekend stay, easy walk to city centre, great staff and very comfortable. I would recommend to others.

Posted byHotelStaff
May 04, 2016
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Marco Frik General Manager
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Excellent

By

May 03, 2016

Another great hotel. Even sorted me smoked salmon and poached eggs for breakfast.

Posted byHotelStaff
May 04, 2016
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Marco Frik General Manager
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Good room facilities and comfy bed

By

May 03, 2016

club

I really enjoyed my recent stay at this hotel. The room was clean and quiet and the bed was extremely comfortable. The staff were very friendly and helpful and I would not hesitate to return.

Posted byHotelStaff
May 04, 2016
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Marco Frik General Manager
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Good service and a comfortable room

By

May 02, 2016

club

Friendly and helpful staff, comfortable beds and good breakfast offering more than offset the downsides. These included weak air conditioning/steam extraction in the bathroom and a rather worn desk chair that appeared due for replacement.

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One night stay for a party of eleven.

By

April 25, 2016

club

Made very welcome - the staff ensured our party of six adults and five children enjoyed a birthday gathering to remember. One member of the party was coeliac but the hotel catered for this very well, both at dinner and breakfast.

Posted byHotelStaff
May 04, 2016
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Marco Frik General Manager
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Lovely comfortable stay

By

April 19, 2016

club

Very comfortable stay with great facilities. Found the staff very friendly and helpful. The food was lovely.

Posted byHotelStaff
April 22, 2016
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Marco Frik General Manager
Posted byHotelStaff
April 22, 2016
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Marco Frik General Manager
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Very small pool,

By

April 19, 2016

Very small pool and half of it was closed off for lane swimming. Could not get parked as there was a wedding exhibition on and was charged £15 to park overnight!
Staff were very helpful and friendly

Posted byHotelStaff
April 22, 2016
Dear Guest Thank you for taking the time to provide us with some customer feedback and thankyou for your 4 star rating. Unfortunately I cannot do anything about the size of the pool. The Leisure Club is also a members gym so part of the pool is always assigned to lane swimming. Parking is always chargeable at a £15.00 overnight charge and is comparable with other hotels in the area. We do have 120 spaces on site but onviously these are on a first come first served basis. Alternatively there is an NCP car park directly behind us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Marco Frik General Manager
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Comfortable bed and good location

By

April 15, 2016

club

We stayed for dinner, bed and breakfast.
Good food, good value, great location and on the whole a pleasurable stay.

Posted byHotelStaff
April 19, 2016
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Marco Frik General Manager
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Great Hotel, great team.

By

April 14, 2016

Great hotel in a good location with an excellent team of staff. Only let down would be the rooms need a little update, however that aside, everything is great.

Posted byHotelStaff
April 19, 2016
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Marco Frik General Manager
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Most helpful hotel staff ever!

By

April 13, 2016

Superb customer service - especially Emily in reservations! A first class service, nothing was too much trouble and there was a helpful solution to all our queries. The staff are warm ands welcoming and the rooms are of a good size, warm and comfortable with all the things a modern traveller/business person could need. Will definitely stay here again - for work as well as leisure.

Posted byHotelStaff
April 15, 2016
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Marco Frik General Manager
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Comfortable bed and great service

By

April 13, 2016

club

Lovely hotel, very comfortable rooms. Staff very attentive and friendly, we were offered a complimentary upgrade which was a lovely surprise. We attended the ELO concert at The First Direct Arena so this was a perfect location if you want a little luxury! Taxi service from hotel was efficient.

Posted byHotelStaff
April 19, 2016
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Marco Frik General Manager
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Okay, as expected.

By

April 01, 2016

Standard Crowne Plaza. Exactly as one would expect.

Posted byHotelStaff
April 05, 2016
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Marco Frik General Manager
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