Rated 4.3 out of 5 by 71
Rated 3.0 out of 5.0 by DTNebraska Very uncomfortable beds
I would think this would not likely happen again, but unfortunately for us the Sleep Number bed malfunctioned. It completely deflated and would not correct itself. It was the most painful night I ever had.
I selected this hotel because I wanted my wife to experience quality accommodations. I don't think inflatable beds are the way to go for a hotel, and certainly not double beds...Queen beds should be expected. They said they would reimburse the points but I am not holding my breath waiting on it. Other than this, the staff are friendly and it is generally a good hotel.
December 4, 2013
Rated 5.0 out of 5.0 by csk51 Great Value and Service
Best thing about this hotel is the staff! Friendly and knowledgeable staff at check-in and check-out. Recognized as a IHG rewards member. Great service at breakfast by Ramon and the buffet was wonderful. This hotel has lots of common areas for relaxing and gathering with friends or family. We took advantage of the indoor pool and hot tub. The rooms are not large but they are very clean. We would definitely stay here again.
December 1, 2013
Rated 5.0 out of 5.0 by HDJoe Awesome
We stayed here for a gathering with my family. What a great time had by all. The kids enjoyed the pool and the rest of us enjoyed the large area for our gathering.
Rooms were extremely clean and staff was great.
November 29, 2013
Rated 2.0 out of 5.0 by SevereChase Sub Par
Chose this location merely due to it's low Points rate and its proximity to my destination, that being said it was clear why they offer such a low points rate for a stay here.
Very old hotel with marginal attempts to keep it updated, upon arrival the entrance was filled with obnoxious drunks, not the hotels fault, though this crowd and events that sub par venues tend to draw, fortunately the front desk was courtesy enough to offer a room away from the lobby and drunkenness, which was appreciated. The lobby was nice and clean, though the exterior both upon arrival and departure was littered with countless cigarette butts and trash.
The rooms are VERY dated and extremely small with very low ceilings, the room was littered with flies bouncing around in the lamp shades, and unfortunately the in room amenities are very limited; at least they offer fridges, but they're wheeled to you're room and at a rate of $10 a night. Bathrooms match the rest of the room and are the smallest I've seen. The beds are not only unbelievably uncomfortable, but also are very small, the double-bed rooms contain 2 small single beds, not the queen size you see at most other hotels.
The breakfast buffet was cold and sub par of what is normally offered complimentary at even a HIE. Overall this obviously was once an ok hotel, but it's not up to todays standards, at least not what I expect from an IHG brand in a metro area. Plenty of other locations nearby, including better preforming IGH brands, staying here is really unnecessary.
November 27, 2013
Rated 3.0 out of 5.0 by Jones7a Very odd Layout, clean rooms, tiny bathroom, annoying internet, great breakfast
I stayed here for 2 nights in Nov. 2013.
- Good location - close to interstate
- Breakfast was very good
- Onsite dining - it was also very good
- clean rooms
- good water pressure
- Internet - in order to get connected, you had to watch a video/advertisement - it was a short video but it was still annoying
- no major perks for Platinum members (was told Thank you and given a bottle of water)
- extremely odd layout - to get to my room I had to go through 2 doors. (sort of felt like a Navy ship). :)
- overall service / friendliness wasn't as great as other CP's
All in all, I would stay here again because CP is my favorite brand and I am loyal to IHG. But I have stayed in much worse CP's and several that are much nicer.
November 25, 2013
Rated 5.0 out of 5.0 by Lsuph A wonderful 2 day experience
We were staying on reward points the staff treated us the same the room they gave us was clean and roomy the complimentary breakfast was tasty and ran very professionally we ate one night in hotel bistro the food was great overall wonderful experience would definitely stay again
November 23, 2013
Rated 5.0 out of 5.0 by Sharon41 Comfortable bed and great service.
Breakfast buffet was outstanding. Courteous service when checking in and out. Friendly staff both in restaurant and front desk. Manager exceptional.
November 19, 2013
Rated 5.0 out of 5.0 by Huskerihg Romantic weekend
Went for anniversary and shopping . Stayed in 1 bed suite. Nice room with skylights and large 2 person tub. Room was clean. Bed was comfortable (adjustable). We enjoyed fast and decent room service for breakfast. Close to great shopping. Friendly and accommodating staff.
November 15, 2013