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Rated 4.0 out of 5 by 163 reviewers.
Rated 4.0 out of 5.0 by Better if beds work right Good location, clean, nice pool area. They offer sleep number beds which is a treat but only when they work properly. 2 nights of not good sleep September 10, 2014
Rated 5.0 out of 5.0 by Great staff, comfortable pillows. Friendly, accommodating and helpful staff. Bar and lounge area was excellent with plenty of tv's to watch the game. Sleep number mattress was very comfortable and kudos to the "just right" pillows. Room and bathroom was clean and pristine. Will returning here my next visit in this location. September 9, 2014
Rated 5.0 out of 5.0 by Comfort and Care This hotel is a great place to stay! The sleep number beds are very comfortable. The room furnishings are nice and updated. The rooms are very clean. The pool, hot tub, exercise room, bar/grille, and breakfast buffet are great! I have not had a poor experience yet with the staff here. I stay here a few nights a month for business and twice for personal. When they have been full and I have had to stay elsewhere, I appreciate even more the excellence and ambiance at this location. September 8, 2014
Rated 3.0 out of 5.0 by Standard Was quite disappointed that I paid three times the amount of my peers staying in the same hotel, yet the stay was still considered a "non-qualifying" stay. When I asked my Platinum number be input into my profile upon check-in, status was still not recognized by the front desk clerk nor was I offered the normal amenity of bottled water, etc. that is provided at other properties. September 1, 2014
Rated 5.0 out of 5.0 by Great Hotel This is the only hotel I stay at while in the KC area on business. Great staff, clean rooms and quiet nights September 1, 2014
Rated 1.0 out of 5.0 by Feedback Kindly see my comments documented earlier. Hotel needs significant improvement in guest service both at the front desk and in the restaurant. Smell of an Old Property is all over the place including elevators. Restaurant Staff does not care for quality of food or guest service. There was no cooling in Gym from Monday to Wednesday. When complained repeatedly they put a portable unit on Thursday and fixed the AC. Room cooling was poor. The tech who visited in the evening apologized and brought in a fan. Requested several times to add rewards number but was entered till a day before check out date. Not very excited with overall experience. August 25, 2014
Rated 4.0 out of 5.0 by western Kansan Nice place to stay. The beds are really comfortable. It's to bad they don't have refrigerators included in the room, had to ask for one and pay for it. Not convenient when you have an infant with you. August 21, 2014
Rated 3.0 out of 5.0 by Internet Connection Was on the 3rd floor and could not conect to the enternet. Tried connecting with 2 computers, a tablet, and 3 cellphones. Was able to connect in the restaurant but could not stay there all night and work on an educadtional course. The result is that I spend 4 days and was not able to work on my course. One day room service did not leave any soap, shampoo, or condtioner. August 17, 2014
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