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Rated 4.0 out of 5 by 147 reviewers.
Rated 4.0 out of 5.0 by Quick business stay Decent place to stay. Good food and good atmosphere. July 21, 2014
Rated 1.0 out of 5.0 by Poor bed, mildew smell I stayed in Room 140. It smelled like mildew. The sleep number bed closest to the door wasn't very comfortable. I believe an airbag or something up towards the head of the bed was not inflating properly. The AC unit ran most of the time, and it seemed like it was having trouble keeping the room cold (high 70's temps outside). I thought the cost was too high as well. I was not impressed with the hot tub. It only made bubbles, and there were about 3 jets. I did not visit any of the restaurants inside. It looked like they were remodeling some of the rooms, so maybe it will be better next year. July 21, 2014
Rated 5.0 out of 5.0 by Great Stay! We had a great stay at this Crowne Plaza. We will be back the next time we are in the KC area. Wonderful staff and great location. The rooms are very clean and comfortable and easy to get to. The breakfast buffet is delicious. July 6, 2014
Rated 1.0 out of 5.0 by Nice building Help was nice but Bed was TERRIBLE.Controls didn't work. lumpy. couldn't sleep ended up checking out at 4.30am. This hotel room needs an update.Will not stay again. July 5, 2014
Rated 5.0 out of 5.0 by Happy customer Good place to stay. Could have used some help checking in and checking out with luggage as I am somewhat handicapped. No bell service at this hotel. July 1, 2014
Rated 2.0 out of 5.0 by Nice Hotel / Not a good night's sleep The hotel was very nice/appealing from the outside as well as the lobby area. Once we entered the room it appeared that we were staying in an old motel. The TV was a 27" tube version. The bathroom did not have a fan in it which doesn't work when 4 people have to shower. The sleep number beds were terrible. The employees at the bar/lounge were very nice. June 30, 2014
Rated 2.0 out of 5.0 by Nice staff, but poor beds and high noise level Front desk staff was helpful and responsive. Two main faults of this hotel, though, are the beds and the noise level. This property uses Sleep Number beds. Our experience with these is that they are like a poor air mattress, and may deflate during the night, resulting in terrible sleep. In addition, our room faced the indoor pool. The noise level was very high as we attempted to get some early sleep one evening. June 29, 2014
Rated 1.0 out of 5.0 by Terrible Hotel Experience Do not stay here! Rooms are very dated and falling apart. Very loud in the evenings, even after 10pm. Internet is VERY slow! Just overall a terrible experience! June 25, 2014
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