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Rated 4.0 out of 5 by 163 reviewers.
Rated 4.0 out of 5.0 by poor monitoring of other guests at hotel On both Fri. and Sat nights , there was no effort on behalf of the management to control the children running up and down the stairs in the hotel. The pool are and the hallways were a never ending cacofany from 8PM until well after midnight. A better enforced level of parental control of children is in order. May 22, 2014
Rated 5.0 out of 5.0 by Nice Stay. Over all, the stay was great. Only minor observance was a grate over the exhaust fan in the bathroom was hanging down from the ceiling, and would not stay up when pushed into position, and the A/C was noisy, with a slight "whistling" noise from the fan. Again, nice stay over all. May 19, 2014
Rated 5.0 out of 5.0 by Comfortable Place to Stay Very nice facility with everything you need in a hotel. Comfortable rooms, everything was clean and staff was knowledgeable and friendly. May 11, 2014
Rated 5.0 out of 5.0 by Great Team of People Kudos to the staff at this location. Everyone was welcoming, friendly, and provided excellent service. I will definitley stay at this hotel again. It's the people that make the stay pleasant. May 8, 2014
Rated 3.0 out of 5.0 by Probably nice in the '70's Hotel was located well for my needs and the price was good but the rooms and lobby had not been touched since the Carter Administration. We had a view of a roof ledge that contained an old stuffed toy and a couple tennis balls. Food and staff were fine but not the mid level hotel I had come to expect from Crowne Plaza. April 25, 2014
Rated 3.0 out of 5.0 by bad help it have always enjoyed staying at this hotel. however they need to have some vents open and running drawing the pool air out the the commons area. ordered a drink in the bar for the wife and it was to be wine and jucie and the lady making the drink took it upon herself to add three kinds of liqueur in a wine and jucie drink only then she wantted to tell me that was why we were being over charged for the drink. this person will never serve me again. that is if i ever stay there again..... April 19, 2014
Rated 2.0 out of 5.0 by Needs updating Small rooms, old televisions, dark hallways, small beds, lobby area has musty smell and overall appearance that the hotel needs updating. Staff and service were good, so not a horrible experience. April 16, 2014
Rated 5.0 out of 5.0 by Great Stay HAd a wonderful stay at this property. Staff took care of any needs i had with a smile. Well worth the price. I will be back again. April 14, 2014
Rated 4.0 out of 5.0 by Food Srvice We were shocked that a hotel this size did not have anything that you could eat from 10am to 3pm or after 10pm. April 10, 2014
Rated 4.0 out of 5.0 by Bring your own wifi According to our devices there were several wifi options to connect to. None of them worked. We used our own hotspot. With an indoor pool, make sure that the other guests are not a horde of screaming children under 10. The sounds are amplified and reverberate throughout the entire hotel. So if you're needing rest and quiet, this isn't the place. Yes I know children have the right to be children, but I paid for my room too and have the right to some quiet. April 9, 2014
Rated 1.0 out of 5.0 by Air Mattress Booked a room for 2 queens and once we arrived we were told we were getting a room with a king and a air mattress. Never heard of a hotel using air mattress. April 9, 2014
Rated 4.0 out of 5.0 by Great staff in the restaurant /Internet service was poor I always stay at this location when in Kansas City and have come to expect a quality experience. This time the restaurant staff (especially the morning crew) where their usual cheerful and helpful selves. The wi-fi connection, however, was very poor. Hard to get work done at night. April 9, 2014
Rated 5.0 out of 5.0 by Great service Very thing was very clean and quiet for a Friday night. Food was very tasty and price was right. Had a good place to park and felt very safe and secure. Bed was comfortable. The room was very roomy and had a chair with footrest plus an office chair. Would stay again when I am in the area April 8, 2014
Rated 2.0 out of 5.0 by Worn out Hotel is getting worn out. Needs a refresh. Hallways had unpleasant smell. Room carpet was torn (repair was attempted so maintenance knew of the issue). Room was clean but needs updating. Fitness center was OK but was so warm that I had to finish my run outside in the 40 deg windy weather. When I arrived had to wait a few minutes at the empty reception desk for someone to come out and check me in. Not the best first impression. April 7, 2014
Rated 4.0 out of 5.0 by Very professional staff. The hotel staff provide very good service. The rooms facing the highway are kind of noisy and the rooms near the pool get a fair amount of noise when the pool is open. April 2, 2014
Rated 5.0 out of 5.0 by Great value and lovely amenities We enjoyed our stay very much. We stayed here last year and were impressed then. This year was even better. Everything a person could need for a comfortable stay was available. The Bistro had a good selection of reasonably priced menu items and all meals that we had last year and this year were delicious and more than enough to eat. The service was excellent - friendly but not intrusive. April 1, 2014
Rated 4.0 out of 5.0 by Great Hotel Everything was A after getting past the check in clerk. March 31, 2014
Rated 5.0 out of 5.0 by Awesome Thank you for your honest and caring service levels March 29, 2014
Rated 5.0 out of 5.0 by Great service and good value for money Helpful staff, great location, comfortable room and buffet breakfast was great value for money! March 26, 2014
Rated 3.0 out of 5.0 by Very unsatisfied The hotel needs to step up a little bit, the rooms are very depressing. March 26, 2014
Rated 5.0 out of 5.0 by Stay It was one of the best hotel stay we had. The sleep number bed was a plus. The room has an iron and ironing board. The only issue was the wireless internet access. We were able to logon but the speed was so slow we couldn't open any homepage. March 19, 2014
Rated 5.0 out of 5.0 by Thank you. Overall the stay was very comfortable. I slept like a ton of bricks on the Sleep Number bed. Breakfast was great and the staff helpful. The only issue I experienced was in connecting to the internet. For some reason your wireless would not allow my browser to connect. Staff attempted to solve the problem but without luck. This was a first time for this to occur while I was traveling. I attempted both Internes Explorer and Chrome but for some reason both were blocked from your wireless. Otherwise the stay was great and again, the bed most comfortable. Thank you, jim March 17, 2014
Rated 5.0 out of 5.0 by Nice Hotel for the Area Nice hotel. Would be a better stay with different mattresses. Not a big fan of the Select Comfort beds. Would also like better coffee in the room. Maybe a K-Cup system, like some of the other hotels I stay in have. March 17, 2014
Rated 4.0 out of 5.0 by Comfortable bed I stayed here on business so I was on the executive wing or quiet wing. On the other side of the hotel, there were rooms that faced toward a pool. Those rooms had the potential to be noisy when people were in the pool. My room was very nice March 6, 2014
Rated 2.0 out of 5.0 by Avoid this place Asked three times for cleaning services, toilet didn't work, keys didn't work, breakfast was bad. March 6, 2014
Rated 5.0 out of 5.0 by Good Place Excellent place to stay. Very friendly staff and great ammenties. Very close to shopping and dining! March 5, 2014
Rated 5.0 out of 5.0 by Very clean and comfortable room. The room was wonderful and made for a wonderful overnight stay. February 26, 2014
Rated 5.0 out of 5.0 by Frequent Stays Both the day and night staffs are extreemly helpful, and easy to deal with. I'm away from home most every week, and it's nice to have friendly people to deal with. I've enjoyed each of my stays which probably exceeds 20 times over the past year. February 26, 2014
Rated 1.0 out of 5.0 by Needs updated Please renovate this hotel. It needs it very badly. February 25, 2014
Rated 5.0 out of 5.0 by Business Meeting site An excellent hotel for a business meeting, the guest rooms were large, nicely furnished and comfortable. The meeting room space was excellent. We used the hotel to furnish a continental breakfast and a lunch, the food and service staff was exceptional. February 24, 2014
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