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Rated 4.6 out of 5 by 132 reviewers.
Rated 5.0 out of 5.0 by 1.8米的床很舒适 酒店音响很好 选录的歌曲很全 是不错的放松工具 古建筑与古城很融洽 两层楼房很安静 酒店服务优质 及时 August 3, 2014
Rated 5.0 out of 5.0 by 地理位置方便,环境优美,服务一流 地理位置方便,步行10分钟就可以到达古城的中心点,虽然在喧嚣的古城旁边,但是环境清幽,典雅,静谧,与当地的建筑风格融为一体。酒店还开通了几个专门通向古城的小门,有专人看守,方便住客进出古城游玩。这个服务比较贴心。交通车随叫随到,服务到位。 July 31, 2014
Rated 5.0 out of 5.0 环境舒适,服务一般 房间设施以及酒店庭院环境非常好,但是酒店员工服务意识还不如大城市的好,感觉服务一般,但是 在旅游景区来看性价比还不错 July 30, 2014
Rated 5.0 out of 5.0 by 服务热情 从入住起就能感受到酒店员工的微笑,在这里住的非常好!整体设计和园林环境非常优雅,闲来无事在院子里散散步也是一种很好的放松。员工都很热情,随处都能看到热情洋溢的微笑,非常不错的酒店。 July 29, 2014
Rated 5.0 out of 5.0 环境 周围环境很好和居住人数不是很多。避免进行客户服务咨询。 请访问“宾客关怀”或“联系我们”直接了解相关信息 - 尽量不要提及竞争对手或住宿的具体价格 - 请勿加入任何个人身份信息,例如全名 July 29, 2014
Rated 5.0 out of 5.0 设计出色服务一流 这家酒店的服务是我住过的皇冠假日里最好的,没有之一。大堂吧景致绝佳,很适合观赏雪山景观。服务也是一流的。房间内设计面积大小合理,舒适度很高。健身房和泳池维护情况良好,很适合休闲度假,消磨时间。 July 25, 2014
Rated 5.0 out of 5.0 by 环境好,服务一流 酒店设施非常完善,并且环境清幽,房间都很干净,而且布局也很好,服务也很到位。地处丽江古城边缘,步行即可游览古城。 July 23, 2014
Rated 4.0 out of 5.0 by 度假休息好去处 酒店整体很好,但第一天安排一楼的景观房有些阴冷,庭院围墙过高,又下雨,感觉很黑。整体很不错,贴心准备两个软硬不同的枕头,对于对枕头要求过高的我觉得非常舒适,被子床垫很舒服,差点想带回家。 July 17, 2014
Rated 5.0 out of 5.0 by 环境好,安静 酒店位置好,去丽江古镇很近,特别方便。酒店中餐厅的菜肴非常可口,就是价格有点小贵。当然是五星级宾馆也无可厚非。前台服务员态度很好,工作效率也高,值得表扬。 July 16, 2014
Rated 5.0 out of 5.0 by Wonderful Resort in Charming Town The Crowne Plaza in Lijiang is without a doubt the most pleasant lodging experience I've had in China--and this is coming from an expat who has been here for a number of years and spent time in most of China's major cities. The hotel is built like a resort with all the rooms as detached villas and the architecture blends with the surrounding landscape, giving the feeling of wandering through an ancient town--yet with all the amenities of a first-rate hotel. The interior decoration is breathtaking and whomever did the design and execution should win an award. We loved every space from the lobby to the restaurants to the fitness area. No detail has been overlooked. We booked through the "Summer Delights" package which advertises 20% off hotel dining and free breakfast. Sadly, upon checkout we found that the discount did not apply to dining in the lobby lounge, where we took half our meals. It was a shame, as the food in the lounge is the exact same menu and price as the restaurants and we could just as easily have dined there. Barring the pricing confusion this was a wonderful experience. July 15, 2014
Rated 5.0 out of 5.0 by 服务态度好,环境舒适 前台的服务态度很好,酒店环境很舒适,早餐还行,很喜欢这种客栈风格的设计,国内最好的皇冠,在里面感觉就是世外桃源,比酒店外环境还要好!很喜欢,有机会再来。 July 14, 2014
Rated 5.0 out of 5.0 酒店停车场出行 每次出行都要停车场值班员与酒店确认,等待时间太长,酒店在旅客入住的时候若有车的情况下能否给予相应的停车证明,在出国出入时不需要每次都进行确认,我哪天早上送人到机场差点没赶上,. July 13, 2014
Rated 5.0 out of 5.0 环境很好, 人员和善 环境很好, 酒店处于园林环境,房间布置也特别喜欢。接待人员非常和善 环境很好, 酒店处于园林环境,房间布置也特别喜欢。接待人员非常和善 环境很好, 酒店处于园林环境,房间布置也特别喜欢。接待人员非常和善 环境很好, 酒店处于园林环境,房间布置也特别喜欢。接待人员非常和善 环境很好, 酒店处于园林环境,房间布置也特别喜欢。接待人员非常和善 July 11, 2014
Rated 5.0 out of 5.0 by 舒适,安静 丽江皇冠假日酒店很适宜做度假居住之地,既有丽江古城的安静、写意,又能体会现代酒店的便捷、周到的服务。建筑很有特色,完美融入古城,小桥流水之间令我的孩子流连忘返,他们快乐,我也快乐,这是我们本次休假的主要目的。 酒店的设施完备,有泳池、健身房,安保也不错,服务貌似完全按照制度流程规定。 要是能更灵活就会更好些。 July 11, 2014
Rated 5.0 out of 5.0 客房沙发需要改进 客房内的沙发很大,但是人坐上去以后,坐垫容易下滑。是否能加厚坐垫,或者在坐垫的四个角加上绳子固定在沙发上。 July 6, 2014
Rated 5.0 out of 5.0 by 不错的庭院式酒店 留下最深印象的环境,庭院式的格局避开了街道的嘈杂。有专门的侧门,可以直通古城。院内环境十分幽静,让人感觉很舒服。 July 2, 2014
Rated 4.0 out of 5.0 by 庭院设计很棒,房间舒适 庭院设计非常好,房间方正,干净整洁,恒温泳池的体验也不错,大堂吧正对玉龙雪山,景色怡人,服务人员在高峰时期的响应时间需要改进。 June 29, 2014
Rated 5.0 out of 5.0 by 环境好,酒店很漂亮 位置非常好,可以从酒店就去古城,礼宾服务很好,整体入住感觉非常好。房间里的枕头也很舒服,可供选择很多 June 28, 2014
Rated 5.0 out of 5.0 环境绝对棒,独具一格,相当有地域特色,服务好,绝对是感受丽江的好选择 房间推窗见景,蓝天白云绿树,整个建筑风格和房间内布局古香古色,民族风情浓,舒适的床让你一觉自然醒到天亮。慵懒的在大堂吧阳台外发呆晒太阳,慢悠悠晃到古镇吃喝玩乐。纳西风格的楼宇,木门木门坎,这就是丽江。 June 26, 2014
Rated 5.0 out of 5.0 by 酒店环境不错 酒店环境十分棒,大堂吧能够看到雪山。这周出差丽江, 再次选择和府皇冠,下午茶点心很一般、而且没有行政酒廊。 June 25, 2014
Rated 5.0 out of 5.0 by 在丽江的舒适选择 满意:酒店选址在丽江相对安静的南部区域,整个酒店氛围、外观、内饰、以及细节都非常到位,服务人员也非常友善。早餐餐品也不错。 假如房间里面的椅子再更加容易拖动一些就更好了。 June 25, 2014
Rated 5.0 out of 5.0 礼宾电瓶车服务很好 员工能给我介绍当地的旅游景点与民风民俗,让我们对这个地方有了一些了解,酒店的员工非常热情,虽然在雨天也让我感受到了他们的热情。 June 19, 2014
Rated 5.0 out of 5.0 by 服务一流 所有服务员都很热心,服务很贴心,酒店环境很好,一种大型园林的感觉,交通便利,到古城游览很方便,各种好评啦,320个赞,哈哈~~~ June 17, 2014
Rated 4.0 out of 5.0 by 服务周到热情。 房间设置时尚且不失古朴,因连续几天下雨,又入住一层,房间显得比较潮湿。服务阿姨周到热情,尽其所能,满足客人需求,让我们真正感受到宾至如归! June 17, 2014
Rated 5.0 out of 5.0 by 酒店地理位置不错,交通方便。 酒店整体感觉很好,园林设计也非常漂亮,给我们的感觉非常棒,让我们非常享受在次入住的两个晚上,值得推荐 June 12, 2014
Rated 5.0 out of 5.0 非常好的入住体验 非常好的入住体验,前台服务很周到,入住及入住期间都能给我最及时的响应帮我解决一些小问题,总体来说,这次入住非常棒,让我和我的家人朋友感受到了酒店的关爱。 June 10, 2014
Rated 5.0 out of 5.0 by Surpassed expectations What a pleasant change from many of the hotels in China. Genuine smiles, professionalism and eagerness to please. The hotel oozes ambiance in a spectacular setting. A soothing place for the jaded China traveler. Nothing was too much trouble for all staff. The spa treatments, although not cheap, are brilliant and the staff very professional, skilled and caring. This is the place to unwind, you won't be disappointed. June 9, 2014
Rated 4.0 out of 5.0 by 基層人員的服務一流 整體評價是可以的,如果基層人員的熱情及水準是值得住這裡的選擇,但性價比和酒店管理處理事情的能力是有得商確的,因為住了四天三夜,反應問題,竟然沒有任何回覆 June 5, 2014
Rated 4.0 out of 5.0 床铺太软 床铺对我太高,太软。住宿期间,酒店承接了一个会议团,从早上6点多就开始在我住的房间楼下喧哗,搞活动,本来因为床铺不适睡眠受影响的我又因为噪音被迫早起。 June 4, 2014
Rated 5.0 out of 5.0 by 床铺很舒服,服务很好 除了商务中心打印需要5元一张A4 以外,感觉没有其他问题。 酒店地点和装修的风格很喜欢。 尤其这次看到了丽江之恋的拍摄现场,感觉很有意思! June 1, 2014
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