Rated 4.3 out of 5 by 21
Rated 5.0 out of 5.0 by power71 Wonderful experience
My wife and I stayed at your hotel while visiting the old town and other sites in and around Lijiang.
The architecture of the property fit into the location perfectly. The hotel and the old town enhanced each other quite well.
All of the staff were quite pleasant, professional and helpful.
Our thanks to all for a wonderful stay.
December 11, 2013
Rated 5.0 out of 5.0 by asian4u56625 难以想象的奇妙入住体验，无与伦比的服务
November 25, 2013
Rated 5.0 out of 5.0 great hotel
I stay two nights in crown plaza with my families.I'm very satisfied with the stay. My parents are very happy. We like the style of the hotel. The staffs are very friendly, especially the staffs who driving the shuttle cars.The only thing I think should be improved is the service level of Bar in the lobby. We sit there for 10 minutes and no one came to bring the menu. So I ordered some drinks in the bar, and asked for one slice of lemon for my soda water. and the staff forgot it, I asked again, and she forgot again. and while we were leaving, we found she totally forgot it.So compare with other departments, there are space to improve.
November 20, 2013