Rated 4.0 out of 5 by 77
Rated 5.0 out of 5.0 by AJrocks83 Marvelous!
I could not have asked for any more from this location having paid less than $90 per night for our room. As a priority club member, I was immediately recognized and given a room on the fifth floor, only accessible via key card, and free breakfast in the cafe. The room was wonderful. My girlfriend loved the mattress so much she removed the sheets to see the brand (BeautyRest). The room was clean and open with a couch and large table and bureau. My only annoyance was that there was no refrigerator to keep our leftovers cold until morning, so we had to scarf the down late at night. There was also no microwave oven. Other than this, I could not say enough praises about this hotel. The location right off the new interchange is easily accessible and convenient to West Little Rock, Downtown Little Rock and shopping at the Promenade. The buffet-style breakfast was delectable, and the wait staff was always there to refill our glasses and wait on our every need. Very kind as well! The grounds were clean, and the lounge was rocking even late into the night, which is great if you are a social butterfly or just want a quick drink without having to find a loud bar somewhere. I will stay here again! Excellent!
November 25, 2013
Rated 3.0 out of 5.0 by bassman9498 Very average
I was disappointed there was no frig in my room. Beds were comfortable and tv quality was probably the best thing about my stay as well as channel selection.
But, for a first time visitor (with the likelihood of my being there regularly for the next two years) very little was explained to me upon check-in of what our room priveleges comprised on the so-called VIP level.
Breakfast was not very good. My wife didn't even have breakfast either day since she did not understand it came with our room on the fifth floor (she checked us in). I only accidentally found out and she did not get up with me on the first day and on the second when I said I was going for breakfast she thought I was going to go pay for it.
When I went to the breakfast area for my free breakfast, I sort of wandered around, with no one explaining what I needed to do. I love hash browns but they were greasy. Eggs were terrible. And the gravy and biscuits cold. There were very limited choices beyond that.
November 24, 2013
Rated 5.0 out of 5.0 by presleybabe1 Wonderful time to relax.
I don't remember the names of the evening staff but EVERY ONE was absolutely wonderful. We will definitely stay here again. We loved the atmosphere in the hotel. The only thing I could say that wasn't up to par was the housecleaning. They did not empty trash nor did they pick up silverware we left from night before. They also did not pick up towels we left in tub. But other than that, we loved everything. The amenities that were left had been used and I guess not replaced, so that was kind of sad.
November 19, 2013
Rated 4.0 out of 5.0 by Vkoshy Good service except wake up call
Good sleep and good breakfast. Really different from the Philadelphia experience
November 16, 2013
Rated 5.0 out of 5.0 by gp61 A good group experience
We were there with a group event and the hotel handled the crowd well. We were able to check in a little early and check out was easy. No break fast, but there is a little coffee shop in the lobby.
My only desire is for a more walker friendly set-up. Taking the stairs in not promoted at all. They are hidden, and don't always let you out on the lower level without an emergency door.
November 15, 2013
Rated 5.0 out of 5.0 by suzyq27 Excellent staff
My daughter, son--in-law, and two grandsons enjoyed our stay very much. The hotel was very clean and comfortable, even if the rooms were a bit plain. The open-air atrium housed a small restaurant, lounge, lobby, and indoor/outdoor pool. The pool was a delight--nice and warm while the temperatures outside dropped to a frosty low. But the best part of the stay was the wonderful staff. David worked hard to accommodate our room requests at check-in. Tommy, the bartender, was a true Southern gentleman, and Jeffrey who helped us with breakfast every morning, made us feel like family. I would highly recommend this hotel as a cost-efficient, family-friendly venue for those visiting Little Rock.
November 13, 2013
Rated 3.0 out of 5.0 by Letish Stay from Nov 2 to Nov 6th
Our Crown Plaza stay was nice with the exception of clogged tub drains in Rooms #507, #509, #516 & #349, which was and is unacceptable!
Breakfast in Cafe was good, except staff didn't always tell a visitor that it was a buffet... so we sat waiting for menu's.
Please compliment the Chef & his staff on providing hot and delicious meals at our 70th Dinner Party. They did an exceptional job... and should be rewarded.
When told Airport Shuttle leaves at 9:a.m. be sure it leaves on time!
Other than the clogged drains issue, the Crown Plaza will be recommended to others.
November 11, 2013
Rated 5.0 out of 5.0 by LawyerLadyontheGo Enjoyable and comfortable stay!
I had a very nice stay at Crowne Plaza hotel while I attended a legal seminar in Little Rock. The room was cozy and clean. The bed was great - and the room had lots of amenties to make my life at the hotel comfotable. I stayed on the Executive level floor which made me feel safe and secure and provided extra peace and quiet. Breakfast was wonderrul - staff friendly and courteous and attentive. Dave the desk clerk also attentive. A wonderfully priced package to have breakfast included with my room. Very convenient location. All in all a very nice stay at the hotel and I'll be back whenever I have more business in Little Rock. Thanks so much for providing me a good place to stay.
October 26, 2013