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Rated 4.0 out of 5 by 169 reviewers.
Rated 4.0 out of 5.0 by Loved the aromatherapy sleep kit Yes, it really does work! I love this hotel, I can guarantee I will get a reasonable night's sleep when I stay here (I don't usually sleep well in any hotels, this is an exception.) The only slight disappointment is the evening food, it never quite cuts the mustard but really is not bad, just not memorable. Staff are all lovely; smiling, friendly always helpful; the team deserves to be praised for their professionalism and customer service. I forgot my Smarties (prizes for my training delegates) and left them in the room fridge; I sincerely hope they were shared among the staff! July 8, 2014
Rated 5.0 out of 5.0 by honeymoon Fantastic room to start our honeymoon was a red hot day so we had a sit outsude on the roof looking at all the old planes the only problem we had wss the jacuzzi bath didnt work and we were told we git a movie included in the room but we couldn't get it to work just kept saying we had to pay would recommend stopping in this room if all the problems were fixed as it was just a bit af a disappointment that when you have paid for things you don't get them especially when its ur honeymoon July 4, 2014
Rated 4.0 out of 5.0 by A return visit We have used the hotel regularly over the last ten years and go back because of the handy location,friendly staff and mostly good facilities. The bedrooms are starting to get a bit tired as the mattresses in our bedroom on the last two visits sagged in the middle which particularly on our most recent visit affected our sleep but we've always been well looked after and I know they will fix the problem July 2, 2014
Rated 5.0 out of 5.0 by Friendly, with history Very friendly & helpful staff and the hotel has a story to tell which the staff are very proud to tell and show. If you like something with charm and a story then this is for you. Plenty of amenities close by and far enough from city center to be very peaceful. Would recommend and will stay again when in this part of country, thank you. July 1, 2014
Rated 4.0 out of 5.0 by Good stay Lovely hotel with great location, rooms spacious and reasonably clean. Breakfast great and staff at breakfast amazing. Club lounge a real disappointment, not stocked up, closed on sat night due to function, really not what it should be. Great leisure facilities close by June 28, 2014
Rated 5.0 out of 5.0 by hotel i have always wanted to stay at this hotel at the old liverpool airport me and my wife brother and his new wife stayed after his wedding in liverpool Excellent thank you June 25, 2014
Rated 3.0 out of 5.0 by Very poor WiFi connectivity I stayed in this hotel for more than three consecutive months and I have to complain about a lack of WiFi connectivity despite what is stated. The service provided is really very poorly used, wholly unsatisfactory and inefficient for business people like me. I expected more from this hotel but this experience has been very disappointing so far. June 24, 2014
Rated 4.0 out of 5.0 by Service Service from the moment you enter the doors is excellent and friendly, from the reception to the bar staff. June 24, 2014
Rated 5.0 out of 5.0 by Overall Experience Staff were all very nice and helpful, room was great and the food was good too will be staying at the hotel on business again in the near future June 23, 2014
Rated 5.0 out of 5.0 by Considerate welcome and departure I arrived after 9 pm on a Saturday evening and a function was in full swing. I asked for a quiet room and was allocated an excellent room at the opposite end of the building to the function - much appreciated! Checkout at 7.30 am the morning was cheerful and efficient. June 23, 2014
Rated 2.0 out of 5.0 by Give it a Miss The hotel itself has a nice atmosphere, however that's where the good review ends. The staff were incompetent and I had to question the hotel receptionist a number of times on inaccurate billing and wrong information. The rooms are nice, once you finally find it as the sings for the rooms are a bit confusing. I do love the decor in the hotel which is in keeping with the age of the building and its previous history. the location is great as its close enough to the airport, but not too close so that you have the noice of aircraft all day/night. there is a great retail park close by too for shopping. Overall very poor value for money and I doubt very much if I wills tay there again. June 23, 2014
Rated 5.0 out of 5.0 by Beautiful Hiastoric building Lovely hotel. easy access. Nice rooms very firendly staff. June 19, 2014
Rated 5.0 out of 5.0 by crowne plaza john lennon airport Great hotel, great staff, lovely décor. Plenty of facilities. Would stay again. Highly recommended. June 18, 2014
Rated 5.0 out of 5.0 by fantastic upgrade we made a last minute decision to stay the night in Liverpool and decided to use some of our IHG Reward points. We booked an executive room through the website which was very simple process. on arriving we were upgraded to a suit, which turned out to be the honeymoon suit. My wife and I loved it so much we would have loved to stay another night! We also made use of the Club Lounge for a drink in the evening and a simple breakfast in the morning. Great hotel and a fantastic room. Would stay here again. June 13, 2014
Rated 4.0 out of 5.0 by Great stay Great and comfortable just what I needed. Loved the bed! June 11, 2014
Rated 5.0 out of 5.0 by Visit to the Out-Laws Once again our stay at this hotel was great its like home from home. June 11, 2014
Rated 4.0 out of 5.0 by Get your food elsewhere Rooms and hotel very good but food and food service appaling. June 10, 2014
Rated 4.0 out of 5.0 by Getaway Hotel A good stop-over hotel. Friendly Liverpool banter with staff. Drinks at the bar costs exhorbitant. Breakfast food rather tired... having a later breakfast on a weekend should not mean just having food that is left over. June 10, 2014
Rated 4.0 out of 5.0 by Decent enough hotel The hotel is well positioned for my work. The parking could be better explained. the rooms were clean but the aircon system is really difficult to work. There is one particular bar staff person, Jade who is exceptional and remembers customers names and makes them feel so at home. Staff like here are hard to come by and should be looked after. All of the staff, I found, were very personable and welcoming. June 7, 2014
Rated 4.0 out of 5.0 by Art Deco Hotel Beautiful Art Deco Hotel in the Original Terminal building for the old Speke airport with tasteful new wings/windows added. Good road connections. Interesting collection of old aircraft located at rear of hotel of interest to young and old alike. Check in staff helpful if you could understand the accent! Room well presented but noisy from the wedding guests next door (not the hotels fault). Pity they do not provide complementary breakfast in the Exec Lounge on weekends but free drinks in the evening appreciated. June 4, 2014
Rated 5.0 out of 5.0 by warm welcome As ever me received a very warm welcome from the staff of your delightful hotel. It is our first choice whenever we return to our favouite city. Pat & Harry June 2, 2014
Rated 4.0 out of 5.0 by Holiday Start Overall the stay was comfortable and acceptable but the co-ordination between the call center booking and the hotel was extremely poor leaving us slightly disappointed about our stay. May 30, 2014
Rated 5.0 out of 5.0 by Great Stay Had a restful and relaxing stay at this hotel,traditional Liverpool welcome May 30, 2014
Rated 4.0 out of 5.0 by Great stay Stayed in this hotel previously and we love it; great history and great old style decore; great if you love the 1850s era. Our view came with old planes which is so unique and adds character. Rooms are a decent size and come equipped with the essentials, as well as lovely extras like trouser press, plenty of refreshments and delicious biscuits. The bed was absolutely gorgeous, very relaxing and good nights sleep! The only negative I would say is that some element are slightly dated, the net curtains needed replacing as they were old and slightly holey, and the shower curtain could do with being glass rather than fabric as it had started to look unhygienic but overall we loved it and will be returning when we are next in liverpool. The staff are very friendly and the location is perfect for anyone who wants the best of city and outskirts. May 28, 2014
Rated 4.0 out of 5.0 by Busy hotel, but still great service Stayed while visiting family, hotel was full of football fans and a wedding. Hotel very busy, but still was made to feel special. Noise levels where good, not kept awake. Will keep coming back. Bathroom looked aged, needs a referb. Noticed new heaters in rooms. May 24, 2014
Rated 5.0 out of 5.0 by A warm welcome This is my second visit overnight stay at the Joh Lennon hotel, I visit Liverpool regular on business and visit family. The hotel adjacent to the airport convenient for all air travellers but the hotels ambiance remains calm & quite with an open bar, food & leisure activities. The set lay out decoration is appealing to a good standard complemented by the attentive staff. A joy to stay. Will visit again highly recommend. Many thanks to the staff on the 17/18 May making my stay happy & enjoyable May 22, 2014
Rated 5.0 out of 5.0 by Smart Hotel Very nice Hotel with excellent staff. Ellie on Reception is a credit to this Hotel. Also Rebecca & Lenny in the Club Lounge are very nice. Well done to the staff at this Smart Hotel. May 15, 2014
Rated 4.0 out of 5.0 by Nice Hotel ...... Great rooms Love the Art Deco Crown plaza in Liverpool. Value for money and a great atmosphere in the bar and hotel generally. May 4, 2014
Rated 5.0 out of 5.0 by Lovely Time Had a great time at Crowne Plaza Liverpool Airport. Lovely room, spacious and clean, free Wi-Fi and Sky Sports. Had dinner in the bar at night and it was excellent and a good price. Breakfast was also excellent. The staff were very good, helpful and friendly. Will definitely return to this hotel. May 3, 2014
Rated 5.0 out of 5.0 by great experience We were staying for only one night, for a wedding. From when we arrived we were given great service from reception staff and bar staff alike. The room overlooked the old Speke Airport and I was delighted to see some small planes outside our room window. The room and bed were extremely comfortable and the whole room was exceptionally clean. Well Done, Crowne Plaza !! April 30, 2014
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