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Rated 4.4 out of 5 by 226 reviewers.
Rated 5.0 out of 5.0 by Liverpool in the sun trip Crowne Plaza Liverpool is very clean modern hotel with good facilities and extremely helpful and friendly staff. Its well located, walking distance from L1 and waterfront attractions. Would stay again. July 4, 2014
Rated 5.0 out of 5.0 by Lovely staff and brilliant location Only one night on business but CP delivers as always: Great location Brilliant staff Comfy bed July 4, 2014
Rated 5.0 out of 5.0 by great overall service yet another great stay. staff are always pleasant and helpful. rooms always clean . restaurant food at dinner very nice and the breakfast is great. nice relaxing day and evening and friendly staff behind the bar area always will to bring drinks over and asking if everything was ok . overall a great time was had July 3, 2014
Rated 4.0 out of 5.0 by Very friendly and efficient staff, clean hotel with good atmosphere Would recommend hotel as it was clean and has a friendly atmosphere. Very close to Albert Dock area and Liverpool One shopping. Car Parking very convenient and good value. July 3, 2014
Rated 4.0 out of 5.0 by Night award using reward points Opportunity to stay away using points, CP always rated high on my to do list. Great location, tired hotel in need of freshening up. Fantastic front desk. Clean room. Poor AC and the window was screwed shut ! Bar staff were a let down and need lessons in managing public and keeping bar clean and tidy. There werent that many people in the bar either. July 3, 2014
Rated 3.0 out of 5.0 by Tired, and in need of room renovation We stayed recently for a long weekend away. We paid £311 for 2 nights B&B. On arrival reception was polite and informative. However on reaching our room on the 3rd floor (although view of the Mersey) was good, the room let itself down. The door stopper behind the door was coming off its hinges. The wardrobe doors were long overdue for either a re-stain/varnish/lick of paint or just simply needed replacing. The bed "scarves" on the end of the beds were plucked, the net curtain was off its hook and the carpet had seen better days. In the bathroom: cracked floor tiles, no towel rail, poor lighting and the 2nd glass shelf with towels on had perhaps not been dusted in, I'd say months. The toiletries were a nice touch, but I like a couple of glasses in the bathroom and not plastic cups. The carpets on the corridor are also in desperate need of replacing. When going down to breakfast the next day, the chairs and tables were, in my opinion, shabby. Shabby cutlery and stained and chipped cups and saucers. One of the teacups did in fact have a lipstick mark on. The waiter apologised and brought a fresh one out. The food however was good in variety, so no complaints there. I'm not sure when this hotel was built, but I do feel that the hotel is in dire need of updating and renovating. I don't feel the price we paid reflects on the hotel as a whole. It was perhaps £100 over budget. I have said that I recommend this hotel, but only because of locality, food and staff. The flaws in our room were pointed out to reception. July 3, 2014
Rated 5.0 out of 5.0 by Great Hotel Great location, easy reach to most landmarks. Courteous staff. Nice comfortable room. July 2, 2014
Rated 5.0 out of 5.0 by Excellent all round service Excellent all round service, great location overall very relaxed atmosphere July 1, 2014
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